At a Glance
- Tasks: Support sales by providing expert guidance and tailored solutions to customers.
- Company: Join a leading engineering company specialising in material handling equipment.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Why this job: Be a key player in driving customer growth and enhancing their experience.
- Qualifications: Strong technical knowledge and excellent communication skills required.
- Other info: Opportunity for career advancement in a fast-paced, collaborative setting.
The predicted salary is between 36000 - 60000 £ per year.
Inspire Resourcing Ltd are working in partnership with a specialist engineering company involved in the design and manufacture of Material handling equipment. Technical Sales Engineers are the key resource for the sales team and customers, engaging in many aspects of customer support and growth delivery. You will play a vital role in supporting the sales/marketing process by providing expert support and guidance, identifying solutions, developing target markets, customers and ensuring a seamless customer experience from initial enquiry through to implementation.
Duties & Responsibilities
- Develop and maintain strong professional relationships within target accounts.
- New Customer/Market Development in support of External sales.
- Identify customer needs and opportunities, recommending tailored solutions to support growth.
- Work closely with internal teams and external sales to research growth drivers and help support delivery of the plans.
- Collaborate closely with sales colleagues to deliver technical expertise throughout the sales cycle.
- Provide on-site service and technical support, ensuring solutions meet customer requirements.
- Own the Test/Demo area on a daily basis, preparing and conducting trials as necessary.
- Liaise with the engineering team for support, drawings and documentation as required.
- Produce accurate quotations in line with best practice and customer specifications.
- Deliver technical training to sales colleagues, new starters, and customer teams.
- Handle customer queries (phone/email) including technical support, pricing, and delivery updates.
- Resolve customer issues effectively while upholding company values and objectives.
Person Specification
- Strong technical knowledge.
- Excellent written and verbal communication, customer service, and problem-solving skills.
- Comfortable in a fast-paced environment, with strong analytical and creative thinking.
- Sales and marketing experience to support business development.
- Professional, tactful approach to handling customer issues.
- Driven, collaborative, and solution-oriented mindset.
- Ideally 3+ years' experience in an Application Engineer or similar technical role.
- Relevant technical diploma or equivalent qualification.
- Experience with CRM systems (Salesforce desirable).
Technical Sales Engineer employer: Inspire Resourcing Ltd
Contact Detail:
Inspire Resourcing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales Engineer
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Practice your pitch! You’ll want to be able to clearly explain how your technical skills can solve customer problems. We suggest rehearsing with friends or family, or even in front of a mirror. The more comfortable you are, the better you’ll come across in interviews.
✨Tip Number 3
Showcase your expertise! Bring along examples of your past work or case studies that highlight your problem-solving skills. We love seeing candidates who can demonstrate their impact through real-life scenarios, so make sure you’re prepared to share!
✨Tip Number 4
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that Technical Sales Engineer role!
We think you need these skills to ace Technical Sales Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Technical Sales Engineer role. Highlight your technical knowledge and any relevant experience in sales or customer support. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've developed customer relationships or solved problems in the past. We love a good story!
Show Off Your Communication Skills: Since excellent communication is key for this position, make sure your application is clear and concise. Use professional language but keep it friendly. We appreciate a personable touch that reflects your character!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Inspire Resourcing Ltd
✨Know Your Tech Inside Out
As a Technical Sales Engineer, you need to demonstrate strong technical knowledge. Brush up on the specifics of material handling equipment and be ready to discuss how your expertise can solve customer problems. Prepare to explain complex concepts in simple terms, as this will showcase your communication skills.
✨Research the Company and Market
Before the interview, dive deep into the company’s products, services, and target markets. Understand their competitors and current market trends. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think of examples from your past experience where you identified customer needs and provided tailored solutions. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Showcase Your Collaborative Spirit
This role requires working closely with sales colleagues and engineering teams. Be prepared to discuss how you’ve successfully collaborated in the past. Highlight any experiences where teamwork led to successful outcomes, as this will demonstrate your ability to thrive in a collaborative environment.