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For Companies At a Glance
- Tasks: Lead the daily operations of a modern sports centre and enhance customer experiences.
- Company: Join a vibrant sports facility focused on community engagement and excellence.
- Benefits: Competitive salary, supportive environment, and professional development opportunities.
- Why this job: Make a real impact in the community while leading a passionate team.
- Qualifications: Experience in managing sports or leisure facilities and strong leadership skills.
- Other info: Flexible working hours, including evenings and weekends, to suit your lifestyle.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced and motivated Sports Centre Manager to lead the day-to-day operation of a modern sports and leisure facility. The successful candidate will be responsible for delivering excellent customer experiences, driving participation and revenue, managing staff, and ensuring the centre operates safely and efficiently. This is a hands-on leadership role requiring strong operational, commercial, and people-management skills.
Key Responsibilities
- Operational Management
- Oversee the daily operation of the sports centre, ensuring smooth and efficient running at all times.
- Ensure compliance with health & safety legislation, safeguarding policies and operational standards.
- Manage facility maintenance, cleanliness and equipment to a high standard.
- Develop and implement operational procedures and service improvements.
- Leadership & People Management
- Recruit, train, manage and motivate centre staff, including duty managers, instructors and support teams.
- Set clear performance expectations and conduct regular reviews.
- Manage rotas, staffing levels and absence to ensure effective cover.
- Foster a positive, inclusive and customer-focused team culture.
- Customer Experience & Community Engagement
- Deliver a high-quality customer experience across all services and facilities.
- Handle customer feedback and complaints professionally and proactively.
- Build strong relationships with local clubs, schools and community groups.
- Promote participation, memberships and programmes.
- Commercial & Financial Management
- Manage budgets, control costs and maximise revenue opportunities.
- Monitor KPIs including attendance, membership, income and customer satisfaction.
- Identify and implement initiatives to grow usage and profitability.
- Support marketing and promotional activity to increase footfall.
- Programme & Service Delivery
- Oversee sports programmes, classes, events and facility bookings.
- Ensure timetables meet customer demand and maximise facility usage.
- Support the development of new activities and services.
Person Specification
- Proven experience in managing a sports, leisure or fitness facility.
- Strong people-management and leadership skills.
- Excellent customer service and communication skills.
- Good understanding of health & safety and safeguarding requirements.
- Commercial awareness with experience managing budgets and targets.
- Ability to work flexibly, including evenings and weekends.
What We Offer
- Competitive salary.
- Opportunity to lead and develop a well-established sports facility.
- Supportive working environment.
- Training and professional development opportunities.
Sports Centre Manager employer: Inspire Resourcing Ltd
Contact Detail:
Inspire Resourcing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sports Centre Manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the sports and leisure industry. Attend local events or workshops where you can meet potential employers or colleagues. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! If you’ve got experience managing a sports facility, don’t be shy about it. Prepare a portfolio or a presentation that highlights your achievements and how you’ve improved customer experiences or increased revenue in past roles.
✨Tip Number 3
Be proactive! Don’t wait for job openings to pop up. Reach out directly to sports centres you’re interested in. Express your enthusiasm for their facility and ask if they have any upcoming opportunities. It shows initiative and could put you on their radar.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for jobs. Plus, it’s a great way to ensure your application gets seen by the right people. So, don’t hesitate – get your application in and let’s get you that Sports Centre Manager role!
We think you need these skills to ace Sports Centre Manager
Some tips for your application 🫡
Show Your Passion for Sports: When writing your application, let your enthusiasm for sports and leisure shine through. We want to see how your love for the industry can translate into a great customer experience at our centre.
Highlight Your Leadership Skills: Make sure to emphasise your people-management experience. We’re looking for someone who can motivate and lead a team effectively, so share examples of how you've successfully managed staff in the past.
Be Specific About Your Achievements: Use concrete examples to demonstrate your operational and commercial successes. Whether it’s increasing participation rates or managing budgets, we want to know how you’ve made a positive impact in previous roles.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Inspire Resourcing Ltd
✨Know Your Facility Inside Out
Before the interview, make sure you research the sports centre thoroughly. Understand its current operations, services offered, and any recent changes or challenges it has faced. This will help you demonstrate your genuine interest and show that you're ready to hit the ground running.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you've successfully managed teams in the past. Share specific examples of how you've motivated staff, handled conflicts, and fostered a positive team culture. This will highlight your people-management skills, which are crucial for this role.
✨Prepare for Customer Scenarios
Think about potential customer service scenarios you might face as a Sports Centre Manager. Prepare responses on how you would handle complaints or feedback, ensuring you emphasise your commitment to delivering excellent customer experiences and building community relationships.
✨Demonstrate Commercial Awareness
Be ready to discuss your experience with budget management and revenue generation. Highlight any initiatives you've implemented in previous roles that increased participation or profitability. This will show that you understand the commercial side of running a sports facility and can contribute to its success.
