At a Glance
- Tasks: Build strong customer relationships and manage accounts for satisfaction and retention.
- Company: Join a brilliant business in Rotherham with clear progression paths.
- Benefits: Competitive salary, career growth opportunities, and a supportive team environment.
- Other info: Dynamic role with opportunities across various positions in the company.
- Why this job: Make a real impact by helping customers and driving business growth.
- Qualifications: Experience in account management or sales admin and good MS Office skills.
The predicted salary is between 27900 - 34100 £ per year.
Internal Account Manager
Inspire Resourcing are currently recruiting an Internal Account Manager on behalf of our client in Rotherham.
This is a fantastic opportunity to join a brilliant business, with a clear progression path route for candidates who wish.
Duties
- Build and maintain strong relationships with existing customers.
- Act as the main point of contact for customer enquiries and account support.
- Manage a portfolio of customer accounts to ensure high levels of satisfaction and retention.
- Identify opportunities to upsell and cross-sell products or services.
- Prepare and deliver quotations, proposals, and pricing information.
- Process customer orders and ensure accurate documentation.
- Coordinate with sales, operations, customer service, and finance teams to ensure smooth order fulfilment.
- Resolve customer issues promptly and escalate complex problems where necessary.
- Monitor account performance and identify opportunities for business growth.
- Maintain accurate customer records using CRM systems.
- Produce sales reports, forecasts, and account activity updates.
- Support external sales representatives by handling account administration and follow-up.
- Negotiate pricing and commercial terms within company guidelines.
- Ensure compliance with company policies and service level agreements (SLAs).
- Stay informed about products, services, and market trends to provide expert advice to customers.
Requirements
- Previous experience in an account manager / sales admin position
- Good MS Office skills
- Ability to work to deadlines
Skills
- Required Skills
- Product Management
- Agile
- Roadmapping
- Stakeholders
- Analytics
- User Research
- Nice to Have
- Technical Background
- SQL
- A/B Testing
- Pricing
- Job Role: Internal Account Manager
We also have vacancies for administrators, drivers, accountants, FLT drivers, welders, warehouse, IT, sales, CNC machinists, electricians, buyers and marketing staff
Internal Account Manager in Rotherham employer: Inspire Resourcing Ltd
Inspire Resourcing Ltd offers a dynamic and supportive work environment in Chesterfield, where innovation and collaboration are at the heart of our engineering team. We prioritise employee growth through continuous learning opportunities and encourage ownership of projects, allowing you to make a meaningful impact from day one. With a strong focus on work-life balance and a culture that values creativity and teamwork, we are committed to fostering a rewarding career for our Electronics Design Engineers.
