Aftermarket Administrator

Aftermarket Administrator

Sheffield Full-Time 27500 £ / year No home office possible
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At a Glance

  • Tasks: Manage schedules, handle quotes, and support service engineers daily.
  • Company: Inspire Resourcing is a dynamic recruitment agency based in Sheffield.
  • Benefits: Enjoy a 35-hour week, 25 days leave, and a company bonus scheme.
  • Why this job: Join a fast-paced team, develop skills, and make a real impact.
  • Qualifications: Experience in a similar role, strong communication, and organisational skills required.
  • Other info: Flexible working hours with a Friday early finish and Christmas shutdown.

Inspire Resourcing are currently recruiting for an Aftermarket Administrator in Sheffield.

Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.

Responsibilities:

* Working in conjunction with the team leader to plan their own work schedules to ensure responsibilities are met.

* Planning day-to-day activities of the service engineers.

* Contract service, breakdowns & spares order entry & invoicing.

* Quotes for parts / labour.

* Update Access & quote database, labour spreadsheet, Visual & Big Change.

* Van stocks / sales orders / replenishment orders.

* Preparing & sending new & renewal service contract quotes.

* Contract chasing (old & lapsed) / telesales to retain current customers and win back business.

* Call handling.

* Scheduling contract / urgent visits on master spreadsheet, BigChange and advise engineers.

* Sending out pre-visit confirmation sheets.

Preferred Qualifications & Experience:

* Experience of working in a similar role (ideally supporting field service engineers).

* Excellent communication and interpersonal skills.

* Able to work in demanding fast-paced environment and meet deadlines.

* Excellent attention to detail.

* Able to work on your initiative and as part of a team.

* Flexible approach.

* Build effective working relationships with customers and colleagues.

* Excellent organisational skills and the ability to prioritise work.

* CRM systems.

* Proficient with Microsoft Office.

What we can offer you:

* 35-hour working week (Monday to Friday (Apply online only) or (Apply online only) with a 1230 Friday finish)

* 25 days’ annual leave plus statutory

* Company bonus scheme

* Christmas shutdown

Salary up to £30k DOE

Aftermarket Administrator employer: Inspire Resourcing Ltd

Inspire Resourcing is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With a 35-hour working week, generous annual leave, and a company bonus scheme, employees enjoy a healthy work-life balance while being part of a dynamic team in Sheffield. The opportunity for growth and the chance to build meaningful relationships with colleagues and customers make this role particularly rewarding.
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Contact Detail:

Inspire Resourcing Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Aftermarket Administrator

✨Tip Number 1

Familiarise yourself with the specific software and tools mentioned in the job description, such as CRM systems and Microsoft Office. Being able to demonstrate your proficiency in these areas during an interview can set you apart from other candidates.

✨Tip Number 2

Highlight any previous experience you have in supporting field service engineers or similar roles. Be prepared to discuss specific examples of how you've successfully managed schedules, handled customer communications, or dealt with invoicing and quotes.

✨Tip Number 3

Showcase your organisational skills by preparing a mock schedule or plan that demonstrates how you would manage the day-to-day activities of service engineers. This proactive approach can impress interviewers and show your readiness for the role.

✨Tip Number 4

Research Inspire Resourcing and their values. Understanding their company culture and being able to articulate how you align with it can help you make a strong impression during the interview process.

We think you need these skills to ace Aftermarket Administrator

Excellent Communication Skills
Interpersonal Skills
Organisational Skills
Attention to Detail
Time Management
CRM Systems Proficiency
Microsoft Office Proficiency
Teamwork
Initiative
Flexibility
Scheduling Skills
Customer Relationship Management
Problem-Solving Skills
Data Entry Skills

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand the responsibilities and qualifications required for the Aftermarket Administrator position. Tailor your application to highlight relevant experience and skills.

Craft a Tailored CV: Ensure your CV reflects your experience in similar roles, particularly any work supporting field service engineers. Highlight your organisational skills, attention to detail, and proficiency with CRM systems and Microsoft Office.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences align with the responsibilities listed, such as planning activities or handling customer communications.

Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates your attention to detail, which is crucial for this role.

How to prepare for a job interview at Inspire Resourcing Ltd

✨Show Your Organisational Skills

As an Aftermarket Administrator, you'll need to demonstrate excellent organisational skills. Be prepared to discuss how you've managed multiple tasks in the past and share specific examples of how you prioritised your workload effectively.

✨Highlight Your Communication Abilities

This role requires strong communication skills, both written and verbal. During the interview, make sure to showcase your ability to communicate clearly and effectively, especially in situations where you had to liaise with team members or customers.

✨Familiarise Yourself with CRM Systems

Since experience with CRM systems is preferred, take some time to research common platforms used in the industry. If you have experience with any specific systems, be ready to discuss how you used them to improve efficiency or customer relations.

✨Demonstrate Flexibility and Teamwork

The job requires a flexible approach and the ability to work as part of a team. Prepare examples that illustrate your adaptability in fast-paced environments and how you've successfully collaborated with colleagues to achieve common goals.

Aftermarket Administrator
Inspire Resourcing Ltd
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