At a Glance
- Tasks: Support and maintain critical server infrastructure while leading operational improvements.
- Company: Join the DVLA, a mission-driven agency impacting millions across the UK.
- Benefits: Enjoy hybrid working, generous leave, and a Civil Service pension.
- Other info: Flexible culture with excellent learning opportunities and on-site facilities.
- Why this job: Make a real impact on public services while shaping the future of digital transformation.
- Qualifications: Experience with enterprise server environments and strong leadership skills required.
The predicted salary is between 63000 - 77000 £ per year.
Become part of a mission driven digital team helping to build secure, resilient services used by millions across the UK. The Driver and Vehicle Licensing Agency (DVLA), in partnership with Inspire People, is seeking a Senior Infrastructure Operations Engineer with strong experience supporting enterprise Windows, Linux and UNIX server environments, incident management, service monitoring, automation and operational leadership. Based in Swansea, this is a permanent opportunity offering hybrid working (minimum 60% office attendance) and a salary of £45,900 plus 35% shift allowance.
Shape the Future of Digital Services at DVLA. The DVLA delivers secure, reliable digital services that support millions of drivers, vehicles and businesses across the UK. As part of DVLA Digital, you will help maintain and evolve critical infrastructure that underpins nationally important services while contributing to a long-term technology transformation programme, including the migration of legacy platforms to modern cloud-based environments.
As a Senior Infrastructure Operations Engineer, you will help ensure the availability, resilience and security of DVLA's infrastructure services within a 24/7 operational environment. Working alongside engineers, service teams and stakeholders, you will provide technical leadership, drive operational improvements and support the adoption of modern technology platforms.
As a Senior Infrastructure Operations Engineer, you will:
- Support, monitor and maintain critical Windows, UNIX and Linux server infrastructure and application services.
- Lead the investigation and resolution of incidents, problems and technical issues across live services.
- Drive improvements in monitoring, alerting and automation to enhance operational effectiveness.
- Collaborate with engineering teams, service owners and business stakeholders to maintain service resilience.
- Contribute to technology transformation initiatives, including cloud adoption and infrastructure modernisation.
- Ensure operational activities are delivered safely, efficiently and in line with best practice.
Essential skills for the Senior Infrastructure Operations Engineer include:
- Experience supporting, troubleshooting and maintaining enterprise server operating systems and associated hardware.
- Strong operational judgement with experience managing monitoring, alerting and incident response for customer-facing services.
- Proven ability to lead, influence and support teams in high-pressure operational environments.
- Excellent stakeholder management and communication skills across technical and non-technical audiences.
- Experience improving IT operations through automation, monitoring enhancements or process improvements.
In return, you can expect a flexible working culture, including:
- Hybrid working with a minimum of 60% office attendance.
- Flexible working arrangements and part-time/job share options.
- A Civil Service pension with employer contributions of 28.97%.
- 25 days annual leave, increasing to 30 days with service, plus bank holidays and an additional privilege day.
- Best-in-class learning and development opportunities.
- Access to digital communities, career frameworks and specialist skills development.
- On-site gym, nursery, restaurants and coffee bar facilities.
- Employee Assistance Programme and free parking.
Why Join? This is an opportunity to work on nationally significant digital services that impact more than 50 million people across the UK. You'll combine hands-on infrastructure expertise with operational leadership, helping deliver resilient services today while supporting DVLA's future digital transformation. Whether improving service reliability, introducing automation or enabling cloud adoption, your work will have a real impact on public services at scale. If you're an experienced infrastructure professional looking to play a key role in the future of UK digital public services, apply today via the link below and one of the Inspire People team will be in touch.
Senior Infrastructure Operations Engineer in Swansea employer: Inspire People
Join the Department for Business, Innovation, Science and Trade (BIST) as a Lead Site Reliability Engineer and be part of a mission-driven team dedicated to building reliable and scalable digital services that support economic growth across the UK. With a flexible hybrid working culture, generous annual leave, and a strong focus on employee development, BIST fosters an inclusive environment where you can thrive while making a meaningful impact on critical government services. Enjoy the benefits of a Civil Service pension, tailored learning opportunities, and a collaborative atmosphere that encourages innovation and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Infrastructure Operations Engineer in Swansea
✨Join Local Tech Meetups
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We think you need these skills to ace Senior Infrastructure Operations Engineer in Swansea
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Inspire People.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Inspire People and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Inspire People
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Inspire People uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.