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- Tasks: Analyse problems and improve digital services with a collaborative team.
- Company: Join the DVSA, transforming critical digital services for millions.
- Benefits: Competitive salary, generous pension, flexible working, and 25 days annual leave.
- Other info: Open to diverse backgrounds; no formal BA title required.
- Why this job: Make a real impact on road safety and public confidence through digital innovation.
- Qualifications: Strong analytical skills and experience in collaborative environments.
The predicted salary is between 35663 - 39663 £ per year.
Do you enjoy analysing problems, working with stakeholders and helping improve digital services? Are you working in a role such as testing, data, project support or operational improvement and considering your next step, or are you already a Business Analyst looking to develop further? Inspire People are partnering with the Driver and Vehicle Standards Agency (DVSA) to attract Business Analysts and individuals with strong transferable analytical skills to support the continuous improvement of nationally critical digital services across digital, platforms and cloud. Hybrid working across from multiple UK locations including Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham and Yeading. £35,663 (candidates based in Yeading will receive the London Weighting allowance of £4,000) plus generous Civil Service benefits including 28.97% Pension.
Before applying for this role, please read the following information about this opportunity found below. DVSA is transforming how it delivers services used by millions of people across Great Britain, and you'll play a hands-on role in shaping and improving real-world digital products that underpin road safety and public confidence.
About the role
As a Business Analyst, you will report to a Senior Business Analyst and work as part of an Agile Scrum delivery team within DVSA's Strategy, Policy, Digital and Technology Directorate. The focus of the role is on supporting the improvement and enhancement of live digital services through clear analysis, strong collaboration and delivery-focused outcomes.
You will work closely with Product Owners, developers, testers, designers and other analysts to translate business problems into structured requirements, supporting incremental delivery and continuous service improvement. You will not be expected to independently own large workstreams; instead, you will contribute as part of a supportive, multidisciplinary team, with guidance and oversight from more senior Business Analysts.
You may support services across areas such as MOT systems, driver and vehicle services, commercial vehicle compliance and enforcement platforms.
As a Business Analyst you will:
- Break down business problems into clear business, stakeholder, functional, non-functional and transition requirements
- Support the creation, refinement and prioritisation of user stories and acceptance criteria
- Work with Product Owners to maintain and refine product backlogs
- Engage stakeholders to understand needs, challenge assumptions and clarify requirements
- Analyse problems to identify root causes, not just surface issues
- Collaborate daily with developers, testers and designers within Agile Scrum teams
- Apply appropriate analysis and modelling techniques to document processes and requirements clearly
- Contribute to the continuous improvement of live digital services, including assisted digital solutions
Essential skills and experience include:
- Strong analytical thinking, with the ability to structure ambiguous problems and contribute to practical delivery outcomes
- Experience working collaboratively within teams to deliver results
- Clear and confident communication skills, able to explain analysis and ideas to different audiences
- Experience gathering, analysing and documenting information to support decisions
- A delivery-focused mindset, comfortable working at pace and contributing to shared goals
We are open to candidates from a range of professional backgrounds. You do not need to currently hold a Business Analyst job title to be successful in this role. DVSA are deliberately open to candidates who can demonstrate strong analytical behaviours, collaboration and delivery experience. This could include experience from roles such as: Software Tester or QA, Data Analyst, MI Analyst or Insight roles, PMO, Project Support or Junior Project Manager, Product, Delivery or Service Support roles, Operational, process improvement or service improvement roles.
Experience in digital or technology environments, exposure to Agile ways of working (such as Scrum or Kanban), and experience producing artefacts like user stories or process flows are helpful, but formal BA qualifications, certifications or specific tools experience are not required. What matters most is your ability to analyse problems, work with others and contribute to real-world digital delivery.
In return, you can expect a flexible working culture, including:
- A Civil Service pension with an employer contribution of 28.97%
- 25 days annual leave, increasing by 1 day each year (up to 30 days), plus 8
Business Analyst in Southall employer: Inspire People
Contact Detail:
Inspire People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst in Southall
✨Tip Number 1
Network like a pro! Reach out to current or former Business Analysts at DVSA on LinkedIn. Ask them about their experiences and any tips they might have for you. This can give you insider knowledge and maybe even a referral!
✨Tip Number 2
Prepare for those interviews by practising common Business Analyst scenarios. Think about how you would break down a complex problem or engage with stakeholders. We recommend role-playing with a friend to get comfortable with your responses.
✨Tip Number 3
Showcase your analytical skills in real-time! During interviews, be ready to discuss specific examples of how you've tackled problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in the role and the organisation.
We think you need these skills to ace Business Analyst in Southall
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Analyst role. Highlight your analytical skills and any relevant experience that aligns with the job description. We want to see how you can contribute to improving digital services!
Showcase Your Collaboration Skills: Since this role involves working closely with various stakeholders, emphasise your teamwork experiences. Share examples of how you've successfully collaborated in past roles, as we value strong communication and collaboration at StudySmarter.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to explain your experiences and how they relate to the role. We appreciate clarity, especially when it comes to analysing problems and delivering outcomes.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the role. We’re excited to see what you bring to the table!
How to prepare for a job interview at Inspire People
✨Know Your Analytical Skills
Make sure you can clearly articulate your analytical skills and how they relate to the role. Think of specific examples from your past experiences where you've successfully broken down complex problems and delivered practical solutions.
✨Understand Agile Methodologies
Since you'll be working in an Agile Scrum team, brush up on Agile principles and practices. Be ready to discuss how you've collaborated with cross-functional teams and contributed to iterative delivery in previous roles.
✨Engage with Stakeholders
Prepare to talk about your experience engaging with stakeholders. Highlight how you've gathered requirements, challenged assumptions, and clarified needs in past projects. This will show your ability to communicate effectively and work collaboratively.
✨Showcase Continuous Improvement Mindset
Demonstrate your commitment to continuous improvement by sharing examples of how you've contributed to enhancing services or processes. Discuss any tools or techniques you've used to analyse and document requirements, as this aligns well with the role's focus.