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For Companies At a Glance
- Tasks: Conduct user research to shape digital services that truly meet user needs.
- Company: Join HM Land Registry, a vital public institution safeguarding assets worth over £8 trillion.
- Benefits: Competitive salary, flexible working, and opportunities for professional development.
- Why this job: Make a real impact on national services and advocate for user-centred design.
- Qualifications: Experience in user research methods and strong analytical skills.
- Other info: Work in a dynamic, multidisciplinary team with excellent career growth potential.
The predicted salary is between 34800 - 59300 £ per year.
HM Land Registry safeguards the Land Registers of England and Wales, an asset valued at over £8 trillion. But behind that number are people. Citizens, professionals, businesses and public servants who rely on digital services that need to work clearly, accessibly and fairly.
User research sits at the heart of that responsibility. We are working with our recruitment partner (Inspire People) for this campaign to recruit User Researchers at Junior (EO), Mid (HEO) and Senior (SEO) level, helping shape national digital services that are grounded in real user needs and evidence, not assumptions.
These roles sit within HMLR's Digital, Data and Technology Directorate, working in multidisciplinary teams across design, technology and policy. As a User Researcher, you will help ensure services are designed around the people who use them. You will bring insight, structure and challenge, influencing decisions at the right level depending on grade. This is a role for people who value impact over theatre, and who understand that good research improves outcomes, reduces risk and makes services usable for everyone.
What you will be doing:
- EO - Junior User Researcher
- Support and deliver user research using methods such as usability testing, interviews and surveys
- Assist with participant recruitment and research operations
- Communicate findings clearly and accessibly to delivery teams
- Support inclusive research involving users with diverse needs and abilities
- HEO - User Researcher
- Lead research for smaller services or components of larger programmes
- Design and deliver research plans using appropriate methodologies
- Analyse and synthesise findings into actionable insights
- Build trusted relationships with stakeholders and advocate for user-centred design
- Mentor junior researchers and contribute to research standards
- SEO - Senior User Researcher
- Shape research strategy for complex services and programmes
- Lead research planning and delivery aligned to organisational priorities
- Influence senior decision-making and challenge assumptions with evidence
- Translate research findings into strategic insight for service and policy design
- Line-manage and develop researchers, championing inclusive and high-quality research
What we are looking for:
These roles suit people who understand that research is a decision-making discipline, not a checkbox. You will bring:
- Experience applying user research methods appropriately and proportionately
- Strong analytical and communication skills
- Confidence working in multidisciplinary, delivery-focused environments
- A commitment to inclusive, accessible research
Experience in government or public services is useful but not essential. We welcome candidates from consultancy, regulated industries, large-scale digital environments or organisations delivering complex services at scale.
Grades: EO | HEO | SEO
Salary: £34,800 - £59,300 (depending on grade)
Contract: Permanent
Locations: Birkenhead, Coventry, Croydon, Durham, Fylde, Gloucester, Hull, Leicester, Nottingham, Peterborough, Plymouth, Swansea, Telford, Weymouth
Roles available: 8
Closing date: 11.55pm on Sunday 8th February
This is an opportunity to work at national scale, on long-term services that matter. You will be supported to develop professionally, work flexibly, and contribute to a public institution where user-centred design genuinely shapes outcomes, not just language.
End User Researcher in Gorseinon employer: Inspire People
Contact Detail:
Inspire People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land End User Researcher in Gorseinon
✨Tip Number 1
Get to know the company inside out! Research HM Land Registry and understand their mission, values, and the services they provide. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Engaging with people who work there can give you insider tips and might even lead to a referral, which can boost your chances of landing that User Researcher role.
✨Tip Number 3
Prepare for interviews by practising common user research scenarios. Think about how you would approach usability testing or participant recruitment. Being ready to discuss your methods and experiences will show that you’re the right fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace End User Researcher in Gorseinon
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the User Researcher role. Highlight your experience with user research methods and how they relate to the job description. We want to see how you can bring real user insights to the table!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use examples from your past experiences that showcase your analytical and communication skills. We love seeing how you’ve influenced decisions or improved outcomes through your research.
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon and make sure your findings and insights are easy to understand. Remember, we’re looking for someone who can communicate effectively with diverse teams!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details you need about the role and our team!
How to prepare for a job interview at Inspire People
✨Know Your User Research Methods
Make sure you’re well-versed in various user research methods like usability testing, interviews, and surveys. Be ready to discuss how you've applied these methods in past projects and how they can be tailored to meet the needs of HM Land Registry.
✨Communicate Clearly and Accessibly
Since you'll need to communicate findings to delivery teams, practice articulating your insights in a straightforward manner. Use examples from your experience to demonstrate how your research has influenced design decisions.
✨Show Your Commitment to Inclusivity
Highlight your dedication to inclusive research practices. Be prepared to share specific instances where you’ve engaged with diverse user groups and how that shaped your research outcomes.
✨Build Relationships and Advocate for Users
Demonstrate your ability to build trusted relationships with stakeholders. Discuss how you’ve advocated for user-centred design in previous roles and how you plan to do so at HM Land Registry.
