At a Glance
- Tasks: Lead quality and compliance initiatives to enhance service standards and support teams.
- Company: Join Inspire North, a rapidly growing organisation dedicated to community support.
- Benefits: Flexible working, 25+ days leave, personal development, and wellness initiatives.
- Other info: Inclusive workplace with opportunities for growth and a commitment to diversity.
- Why this job: Make a real impact by improving services and supporting diverse communities.
- Qualifications: Strong organisational skills, data handling experience, and a passion for continuous improvement.
The predicted salary is between 35000 - 45000 £ per year.
Join Inspire North as Assurance and Compliance Manager! Ready to drive quality, raise standards and make a real impact? Do you enjoy creating clarity, improving systems and helping services be the very best they can be? Are you confident working with data, audits and frameworks - but just as comfortable building relationships and supporting people to succeed?
At Inspire North, our Quality and Compliance Team plays a vital role in making sure our services are safe, effective and continuously improving - so we can deliver the best possible outcomes for the people and communities we support. We're now looking for a Quality and Compliance Manager to join us and take the lead in shaping and embedding high standards across the organisation. This is a varied and influential role where you'll work across teams, supporting services to meet and exceed regulatory requirements, preparing for inspections, and turning insight into meaningful improvement.
If you're curious, analytical and passionate about doing things properly (and with purpose), we'd love to hear from you.
What you'll be getting stuck into
- You’ll lead quality and compliance across Inspire North, helping our services deliver high standards and keep getting better.
- Working closely with teams across the organisation, you’ll support audits, inspections and best practice - using feedback and insight to strengthen performance and build a culture of continuous improvement.
- Lead audits and inspections, supporting teams to meet and exceed expected standards.
- Help services achieve and maintain key accreditations (such as CSE, IiV and ISO).
- Use feedback from clients, tenants and surveys to identify what’s working well and where we can improve.
- Provide practical guidance on data protection and ensure good GDPR practice across teams.
- Support strong, fair complaints processes in line with Ombudsman requirements.
- Contribute to reports, governance activity and funding bids that shape our organisation.
- Line manage and support a Team Administrator to grow and succeed in their role.
What Makes You Our Kind of Person
- You don’t need to tick every box - we’ll support your development - but you’ll feel at home in this role if you:
- Enjoy improving how things work and take pride in doing things well.
- Are organised, detail-focused and comfortable juggling priorities.
- Communicate clearly and build positive relationships across teams.
- Feel confident working with data, audits or processes – and turning insight into action.
- Are proactive, curious and always looking for ways to make things better.
- Care about inclusion, listening to others and delivering great services.
Why Join Us
At Inspire North, we know that when people feel supported, appreciated and encouraged to be themselves, they can do amazing things - and we want you to be part of that. Here’s what you’ll enjoy as part of our team:
- Flexible working options to help you balance work and life in a way that works for you.
- Hybrid working, giving you a mix of home and office time.
- 25 days annual leave plus bank holidays, rising to 30 days with service.
- Personalised learning and development opportunities to support your growth.
- 24/7 Employee Assistance Programme, including counselling and GP services.
- A contributory pension scheme to help you plan for the future.
- Enhanced family‑friendly benefits when you need them most.
- Access to discounts that make everyday life a little easier.
- Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility.
- Wellbeing initiatives designed to support you inside and outside of work.
- Cycle to Work Scheme and Corporate Health Plan.
We proudly embrace diversity and are committed to creating an inclusive, anti‑racist environment where everyone can thrive by being their true self. Join us in driving this important agenda forward and help shape a workplace where all voices are valued.
If you’re ready to use your skills to help others succeed, we’d love to hear from you. For an informal chat about the role please contact Claire Walker, Head of Quality and Compliance via Claire.Walker@inspirenorth.co.uk or 075991 09256.
Recruitment is ongoing, and we’re reviewing applications as they come in. To give yourself the best chance, we recommend applying early – we may close the advert at any time if we find the right candidate or receive a high volume of strong applications.
Quality Assurance and Compliance Manager in Leeds employer: Inspire North
At Inspire North, we pride ourselves on fostering a supportive and inclusive work environment where every team member can thrive. As a Quality Assurance and Compliance Manager, you'll benefit from flexible working options, personalised development opportunities, and a strong commitment to employee wellbeing, all while making a meaningful impact in the communities we serve. Join us in our mission to drive quality and continuous improvement, and be part of a team that values your contributions and encourages you to be your authentic self.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Assurance and Compliance Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission and think about how your skills align with what they do. This shows you're genuinely interested!
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar.
We think you need these skills to ace Quality Assurance and Compliance Manager in Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Quality Assurance and Compliance Manager. We want to see how you can drive quality and improve systems, so don’t hold back!
Showcase Your Data Skills:Since this role involves working with data, audits, and frameworks, be sure to include examples of your experience in these areas. We love seeing how you've turned insights into action, so share those stories!
Communicate Clearly:Your written application is a chance to demonstrate your communication skills. Keep it clear and concise, and make sure to convey your passion for improving services and supporting teams. We’re all about building positive relationships!
Apply Early!:Don’t wait until the last minute to submit your application. We review applications as they come in, and applying early gives you the best chance to stand out. Head over to our website and get your application in!
How to prepare for a job interview at Inspire North
✨Know Your Standards
Familiarise yourself with the key accreditations and standards relevant to the role, such as CSE, IiV, and ISO. Be prepared to discuss how you’ve previously helped teams meet these standards or how you would approach it at Inspire North.
✨Showcase Your Analytical Skills
Prepare examples of how you've used data and feedback to drive improvements in quality and compliance. Think about specific audits or inspections you've led and be ready to explain the outcomes and insights gained from those experiences.
✨Build Relationships
Demonstrate your ability to communicate clearly and build positive relationships across teams. Think of instances where you’ve successfully collaborated with others to achieve a common goal, especially in a compliance context.
✨Emphasise Continuous Improvement
Be ready to discuss your proactive approach to identifying areas for improvement. Share examples of how you’ve implemented changes based on client feedback or audit results, showcasing your commitment to raising standards.
