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- Tasks: Support housing services for clients aged 16+, ensuring properties are safe and ready for new tenants.
- Company: Join a team dedicated to making a difference in people's lives through quality housing services.
- Benefits: Enjoy flexible working, 25 days annual leave, paid training, and a supportive wellbeing programme.
- Why this job: Make a real impact while developing your skills in a diverse and inclusive environment.
- Qualifications: Strong admin and customer service skills; must be organised and proficient in Microsoft Office.
- Other info: Flexible shifts, including evenings and weekends; driving licence required.
The predicted salary is between 28800 - 43200 £ per year.
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Join Our Team as a Housing Management Assistant!
Do you enjoy making a difference by ensuring safe, welcoming homes for people in need? As a Housing Management Assistant, you will support the delivery of high-quality housing services for our clients aged 16 and above. You\’ll play a vital role in ensuring properties are safe, compliant, and ready for new tenants—coordinating inspections and repairs, maintaining key records, and assisting with tenancy transitions.
Who we’re looking for:
• Demonstrates strong administrative and customer service skills, with a focus on efficiency and client satisfaction
• Possesses the flexibility to work across a seven-day schedule, including evenings, weekends, and overnight (sleep) shifts
• Proficient in using Microsoft Office applications and other information systems.
• Hold a valid UK driving licence (or one permitting driving in the UK) and access to a vehicle for work purposes.
• An organised individual who can manage tasks efficiently and maintain accurate records
Why Join Us?
We understand that when people feel supported and valued, they can achieve great things – and we want you to be part of that.
Here’s what you’ll enjoy as part of our team:
- Flexible working options to help you balance work and life in a way that suits you.
- 25 days annual leave plus bank holidays, increasing to 30 days with service – because your time off matters.
- A wealth of learning and career development opportunities, with paid and tailored training to support your growth.
- Free, confidential Employee Assistance Programme 24/7, including access to counselling and GP services – your wellbeing is a priority.
- Employer contributory pension scheme to help secure your future.
- Great maternity, paternity and adoption benefits to support you and your family.
- Exclusive care workers discounts to make life a little easier.
- Access to a range of Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility – we embrace and celebrate diversity.
- A variety of health and wellbeing initiatives to keep you feeling your best.
- Cycle to Work Scheme to help you stay active and reduce your carbon footprint.
- Access to a Corporate Health Plan to support your physical and mental health.
We embrace diversity and are committed to creating an inclusive, anti-racist environment where everyone can thrive by being their true self. Join us in driving this important agenda forward and help shape a workplace where all voices are valued!
If you’re ready to use your skills to help others succeed, we’d love to hear from you.
For an informal chat about the role please contact Beth Grindrod, Team Leader via or 01423 521666.
The closing date for applications is 30 June 2025, but we may close it early if we receive a high number of strong candidates, so don’t delay!
Good Luck!
Interviews will take place on 22 July 2025.
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Housing Management Assistant employer: Inspire North
Contact Detail:
Inspire North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Management Assistant
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Housing Management Assistant. Understanding the nuances of property inspections, repairs, and tenant transitions will help you speak confidently about your relevant experience during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've effectively resolved issues in previous roles. This will demonstrate your ability to handle client interactions positively, which is crucial for this position.
✨Tip Number 3
Since the role requires flexibility in working hours, be ready to discuss your availability openly. Highlight any past experiences where you successfully managed varied schedules or worked outside of typical hours.
✨Tip Number 4
If you have experience with Microsoft Office or other information systems, consider preparing a brief overview of how you've used these tools in your previous jobs. This will help illustrate your technical proficiency and readiness for the role.
We think you need these skills to ace Housing Management Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative and customer service skills. Include specific examples of how you've ensured client satisfaction and managed tasks efficiently.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for helping others and your understanding of the role. Mention your flexibility to work varied hours and your proficiency in Microsoft Office applications.
Highlight Relevant Experience: If you have experience in housing management or similar roles, be sure to detail this in your application. Discuss any relevant training or certifications that demonstrate your commitment to the field.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Inspire North
✨Showcase Your Customer Service Skills
As a Housing Management Assistant, you'll be interacting with clients regularly. Be prepared to discuss your previous customer service experiences and how you ensured client satisfaction. Use specific examples to demonstrate your ability to handle various situations effectively.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities. During the interview, highlight your experience in managing tasks and maintaining accurate records. You might want to share a time when your organisational skills made a significant impact on a project or task.
✨Familiarise Yourself with Relevant Software
Proficiency in Microsoft Office and other information systems is essential. Brush up on these applications before your interview and be ready to discuss how you've used them in past roles. If possible, mention any specific projects where these skills were crucial.
✨Be Ready for Flexibility Questions
The job requires flexibility in working hours, including evenings and weekends. Prepare to discuss your availability and any previous experiences where you had to adapt your schedule. This will show your commitment to meeting the needs of the role.