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- Tasks: Support students from enquiry to enrolment, providing guidance and information.
- Company: Join Peterborough College's dynamic Student Recruitment team.
- Benefits: Enjoy 30 days leave, pension scheme, and professional development opportunities.
- Why this job: Make a real difference in young people's lives while working in a supportive environment.
- Qualifications: Strong communication skills and experience in customer service or administration.
- Other info: Flexible working hours and discounts available for staff.
The predicted salary is between 25407 - 25407 £ per year.
Salary – £25,407 per annum
Hours – 37 hours per week
Contract – Permanent
Location – Peterborough
Closing Date – 30th March 2026
Do you enjoy helping people make important decisions about their future? Are you passionate about delivering excellent customer service and guiding young people towards the right opportunities? Peterborough College is seeking a Student Recruitment & IAG Officer to join the Student Recruitment and Information, Advice and Guidance team. This role is central to the student journey, supporting prospective students from their first enquiry through to enrolment and helping them take the next step towards education, training or employment. This is a full time (37 hours per week), permanent role based at Peterborough College.
About the role
As part of the Student Recruitment team, you will play a key role in ensuring every prospective student receives a welcoming, supportive and personalised experience. You will provide clear and impartial advice and guidance to help applicants choose the right course for their ambitions, while also supporting the college to achieve its recruitment and growth targets. You will work closely with curriculum teams, marketing, student services and external partners to ensure applicants receive the right information, support and opportunities throughout their journey with the college.
Key responsibilities
- Support prospective students and their families from the initial enquiry stage through to enrolment, ensuring they receive accurate information and a positive experience throughout the process.
- Coordinate key parts of the admissions process, including arranging interviews and onboarding activities, and act as a key point of contact for applicants during their application journey.
- Represent the college at recruitment activities such as open days, school visits, parents' evenings and external events, promoting courses and encouraging applications.
- Provide impartial information, advice and guidance to help students choose programmes that match their aspirations, skills and achievements, while also advising on student support such as bursaries, funding and transport.
- Work closely with internal support teams to ensure students with additional needs receive the guidance and support required to successfully transition into college.
About you
We are looking for someone who is organised, approachable and committed to delivering outstanding customer service. You will have strong communication skills and the confidence to provide guidance to a wide range of applicants. You should have experience working in an administrative or customer-facing role and be comfortable managing multiple tasks while maintaining high levels of accuracy and professionalism. A good general level of education including Level 2 English and Maths is essential, along with a Level 3 qualification in IAG or administration, or the willingness to work towards this. This role offers the opportunity to make a real difference to the lives of young people and adult learners while being part of a supportive and collaborative team environment. If this sounds like the perfect role for you please apply now!
Benefits
- Local Government Pension Scheme
- 30 days annual leave plus bank holidays and discretionary days
- Opportunities for professional development and training
- High street and blue light discounts
Working hours are normally 8.30am to 5pm Monday to Thursday and 8.30am to 4.30pm Friday. All offers of employment are subject to a satisfactory enhanced DBS check. IEG is committed to safeguarding and promoting the welfare of all children, young people and any vulnerable groups within the college community and expects all staff and volunteers to share this commitment. The successful candidate will be subject to a thorough vetting process which includes an enhanced DBS check and satisfactory references. This post is exempt from the Rehabilitation of Offenders Act 1974. Candidates are reminded that if they are barred from working with Children it is a criminal offence to apply for this position.
Student Recruitment & IAG Officer in Peterborough employer: Inspire Education Group
Contact Detail:
Inspire Education Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Recruitment & IAG Officer in Peterborough
✨Tip Number 1
Get to know the college inside out! Familiarise yourself with the courses, support services, and the overall vibe of Peterborough College. This way, when you chat with prospective students, you can provide them with genuine insights and make them feel at home.
✨Tip Number 2
Practice your communication skills! Whether it’s through mock interviews or casual chats with friends, being able to convey information clearly and confidently is key. Remember, you’re not just sharing facts; you’re guiding someone’s future!
✨Tip Number 3
Network like a pro! Attend local events, school visits, and open days to meet potential students and their families. The more connections you make, the better you’ll be at understanding what they need and how to help them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference in students' lives.
We think you need these skills to ace Student Recruitment & IAG Officer in Peterborough
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for helping students! In your application, share specific examples of how you've supported others in making important decisions. This will show that you genuinely care about guiding young people towards the right opportunities.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We want to know how your background aligns with the role of Student Recruitment & IAG Officer, so don’t be shy about showcasing your customer service and communication skills!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re the perfect fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do, so go ahead and get started!
How to prepare for a job interview at Inspire Education Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Student Recruitment & IAG Officer. Familiarise yourself with the college's values, the courses offered, and the support services available. This will help you answer questions confidently and show your genuine interest in helping students.
✨Showcase Your Customer Service Skills
Since this role is all about delivering excellent customer service, prepare examples from your past experiences where you've successfully assisted customers or clients. Highlight how you approached their needs and ensured they had a positive experience, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with a distressed student or coordinating an event. Think through potential scenarios and outline your approach, focusing on your problem-solving skills and ability to provide clear guidance.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, the college’s recruitment strategies, or opportunities for professional development. This shows your enthusiasm for the role and helps you gauge if the college is the right fit for you.