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- Tasks: Deliver exceptional customer service and create delightful experiences for our guests.
- Company: Join a proud team at a leading hospitality brand.
- Benefits: Great training, wellbeing support, social events, and discounts.
- Why this job: Be the face of our business and make a real impact on customer satisfaction.
- Qualifications: Passion for service, teamwork, and great communication skills.
- Other info: Flexible shifts with opportunities for personal development and career growth.
We\’re looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Inspire on a part time basis, contracted to 12 hours per week. You\’ll join a team that takes real pride in what they do – pride in our food, pride in our brand but most of all pride in our people.
Benefits
- Great operational training and development
- Life assurance scheme
- Personal Development and Training opportunities – We are passionate about our growing team
- A great wellbeing strategy – including access to our Employee Assistance Programme
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Access to some great high street discount vouchers
- Onsite free car parking
Here\’s an idea of what your shift pattern will be:
- Mon: Evenings
- Tues: Evenings
- Weds: Evenings
- Thurs: Evenings
- Fri:
- Sat:
- Sun:
Please note: This role is contracted to 43.6 weeks per year
As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your Key Responsibilities Will Include
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our Ideal Hospitality Assistant Will
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
Job Reference: com/1501/42613001/52780921/R/BU #SCOT #Inspire
CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Hospitality Assistant employer: Inspire Catering (part of CH&CO Group)
Contact Detail:
Inspire Catering (part of CH&CO Group) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Inspire and their values. This way, you can show them that you're not just another candidate but someone who genuinely cares about their brand and mission.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering exceptional service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for hospitality shine through! We want to see that you genuinely care about delivering outstanding service and making guests feel special.
Be Personal: Tailor your application to us! Mention specific aspects of the job description that excite you, like the chance to work in a team that takes pride in their food and service. It shows you’ve done your homework and are really interested.
Keep It Clear and Concise: Make sure your application is easy to read. Use clear language and avoid jargon. We appreciate straightforward communication, so get to the point while still showcasing your skills and experiences!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Inspire Catering (part of CH&CO Group)
✨Know the Menu Inside Out
Make sure you familiarise yourself with the menu before the interview. Being able to discuss the dishes and make recommendations shows your passion for the role and your commitment to providing excellent customer service.
✨Showcase Your People Skills
Prepare examples of how you've delivered outstanding service in the past. Whether it’s a time you went above and beyond for a customer or worked well in a team, these stories will highlight your ability to connect with guests and colleagues alike.
✨Demonstrate Your Initiative
Think of situations where you took the initiative to solve a problem or improve a process. This is key in hospitality, where quick thinking can enhance the guest experience. Be ready to share these examples during your interview.
✨Embrace the Company Culture
Research Compass Group UK&I and understand their values around diversity and teamwork. Showing that you align with their culture and are excited about being part of a supportive environment will set you apart from other candidates.
