Guest Experience Specialist - Hospitality in Fraserburgh

Guest Experience Specialist - Hospitality in Fraserburgh

Fraserburgh Full-Time 20000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with guests, serve food, and maintain hygiene standards.
  • Company: Leading catering company in Fraserburgh with a focus on customer service.
  • Benefits: Varied benefits, training opportunities, and support for career advancement.
  • Why this job: Join a dynamic team and make a real difference in guest experiences.
  • Qualifications: Passion for customer satisfaction and strong communication skills.
  • Other info: Fast-paced environment with opportunities for personal and professional growth.

The predicted salary is between 20000 - 30000 £ per year.

A leading catering company in Fraserburgh is seeking a Hospitality Assistant to deliver exceptional customer service on a permanent casual basis. The role requires engaging with guests, serving food, and upholding hygiene standards.

Ideal candidates are passionate about customer satisfaction, possess great communication skills, and can thrive in fast-paced environments.

This position offers varied benefits and training opportunities, supporting career advancement and employee wellbeing.

Guest Experience Specialist - Hospitality in Fraserburgh employer: Inspire Catering (part of CH&CO Group)

As a leading catering company in Fraserburgh, we pride ourselves on fostering a vibrant work culture that prioritises employee wellbeing and career growth. Our Guest Experience Specialists enjoy a range of benefits, including comprehensive training programmes that empower them to excel in their roles while delivering exceptional customer service in a dynamic environment.
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Contact Detail:

Inspire Catering (part of CH&CO Group) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Specialist - Hospitality in Fraserburgh

✨Tip Number 1

Get to know the company! Research their values and what makes them tick. When you walk into that interview, you want to show that you’re not just another candidate but someone who genuinely cares about their mission.

✨Tip Number 2

Practice your people skills! Since this role is all about guest experience, think of scenarios where you’ve gone above and beyond for someone. Share those stories during your chat to really highlight your passion for customer satisfaction.

✨Tip Number 3

Dress the part! First impressions matter, especially in hospitality. Make sure you look presentable and professional, as it shows you respect the role and the guests you'll be serving.

✨Tip Number 4

Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.

We think you need these skills to ace Guest Experience Specialist - Hospitality in Fraserburgh

Customer Service
Communication Skills
Hygiene Standards
Engagement with Guests
Fast-Paced Environment Adaptability
Passion for Customer Satisfaction
Teamwork
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about creating memorable experiences for guests!

Highlight Relevant Skills: Make sure to mention any previous experience in hospitality or customer service. We love candidates who can communicate well and thrive under pressure, so don’t hold back on showcasing those skills!

Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to maintain professionalism in your application. A friendly approach can make your application stand out, but keep it respectful and polished.

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at Inspire Catering (part of CH&CO Group)

✨Know the Company

Before your interview, take some time to research the catering company. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

✨Showcase Your Customer Service Skills

As a Guest Experience Specialist, your ability to engage with guests is crucial. Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.

✨Demonstrate Communication Skills

Great communication is key in hospitality. During the interview, practice clear and confident communication. Be ready to discuss how you handle difficult conversations or resolve conflicts with guests. This will showcase your ability to thrive in fast-paced environments while maintaining professionalism.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities they offer or how they support employee wellbeing. This shows that you’re not just interested in the job, but also in growing with the company and contributing positively to their culture.

Guest Experience Specialist - Hospitality in Fraserburgh
Inspire Catering (part of CH&CO Group)
Location: Fraserburgh
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