Administration Assistant Level 2 in London

Supporting young people in entering the workforce

Designed specifically for individuals aged 16-24 working in entry-level administrative roles who support the day-to-day running of an organisation.

Administration Assistants can work within all sectors and industries including all sizes of organisations from small to large businesses.

Assistant Administrators have a highly transferable set of knowledge, skills and behaviours that can be applied across the public, private and third sector.

Duties Include

• Carry out routine administrative tasks as directed by supervisors.
• Provide day-to-day administrative support to help the organisation operate effectively.
• Use digital systems, software packages, and office tools to input, process, and maintain information.
• Manage and organise documents and records.
• Handle data accurately and securely in line with organisational policies and procedures.
• Communicate information effectively with colleagues, managers, customers, clients, suppliers, and other stakeholders.
• Support office operations, including filing, correspondence, and record management.

Why choose Inspire ATA?

We work with high-quality training providers to deliver a wide range of training programmes through a blended learning approach that is tailored to each learner's needs.

Inspire ATA recruits and employs each apprentice on behalf of the "host" client, enabling us to offer additional support and a better experience for both apprentice and client.

We can also offer flexi-job apprenticeships which means we are able to offer short term contracts and other non-standard employment models.

• Knowledge
• Skills
• Behaviours
• Industry regulations, codes of practice, organisational policies, workplace practices, confidentiality, licences and legal requirements that might affect the organisation such as social media guidelines, security threats, data protection and GDPR.
• How organisation structure, vision and function affect the role.
• The role, responsibilities and impact this has on deliverables, stakeholders and key performance indicators.
• The sector landscape and its impact on the organisation and role for example technology, finance or compliance.
• Principles of corporate social responsibility (CSR) and ethics relating to the role.
• Receive, retrieve, process, record and store information and data.
• Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
• Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
• Handle and communicate information in line with organisational policies, procedures and security requirements.
• Recognise and rectify issues and escalat…? For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
• Team working to provide support. Collaborate with internal or external stakeholders to help achieve the goals of the organisation.
• Flexible and responds positively to changing work requirements or environments.
• Act upon and respond respectfully to feedback. Displaying commitment to personal and professional development.
• Acts in an ethical manner embracing equity, diversity and inclusion in the workplace.
• Professional in approach to work and internal or external stakeholders to meet the requirements of the organisation and codes of conduct.
• Focussed on the importance of delivering a quality service, identifying, meeting or exceeding key performance indicators.
• Works sustainably ensuring resources are used efficiently and responsibly.
• Committed to personal wellbeing and an awareness of the support and resources available to help them.
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