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For Companies At a Glance
- Tasks: Deliver excellent customer service while ensuring safe handling and storage of products.
- Company: Join Inspire ATA, a supportive and innovative hospitality training provider.
- Benefits: Gain valuable skills, receive high-quality training, and enjoy flexible working options.
- Why this job: Make a difference in customer experiences and develop your hospitality career.
- Qualifications: No prior experience needed; just a passion for customer service and teamwork.
- Other info: Entry-level role with opportunities for growth and learning in a dynamic environment.
Overview
Join to apply for the Hospitality Team Member Level 2 role at Inspire ATA
We are seeking candidates for a hospitality role with focus on safe handling, storage and communicating product contents, while delivering excellent customer service.
Responsibilities
- Know the business vision and values, products/services and business aim.
- Responsible approach to the preparation, sale and service in relation to safe handling, storage and communicating contents of products.
- Comply with legal requirements.
- Put people at ease in all matters.
- Understand the importance of meeting customer expectations.
Core skills to be developed
- Know the business vision and values, products/services and business aim.
- Responsible approach to the preparation, sale and service in relation to safe handling, storage and communicating contents of products.
- Handling payments.
- Comply with legal requirements.
- Minimise waste.
- Put people at ease in all matters.
- Understand the importance of meeting customer expectations.
Why choose Inspire ATA?
We work with high-quality training providers to deliver a wide range of training programmes through a blended learning approach that is tailored to each learner\\\’s needs. Inspire ATA recruits and employs each apprentice on behalf of the \”host\” client, enabling us to offer additional support and a better experience for both apprentice and client. We can also offer flexi-job apprenticeships which means we are able to offer short term contracts and other non-standard employment models.
Knowledge, skills and behaviours
- Knowledge
- Skills
- Behaviours
- Recognise customer profiles and needs
- Understand the importance of meeting customer expectations
- Understand importance of receiving and dealing with customer feedback
- Know the business vision and values, products/services and business aim
- Understand use of technology to enhance customer service
- Communication methods
- Know how to influence a team
- Communication
- Customer service
- Use technology appropriately
- Handling payments
- Comply with legal requirements
- Minimise waste
- Put people at ease in all matters
- Responsible approach to the preparation, sale and service in relation to safe handling, storage and communicating contents of products
- Use appropriate opportunities to up-sell and promote products and services
- Actively seek opportunity to ‘wow’ customers
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Management and Manufacturing
Industries
- Education
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Hospitality Team Member Level 2 employer: Inspire ATA
Contact Detail:
Inspire ATA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Team Member Level 2
✨Tip Number 1
Get to know the company inside out! Research Inspire ATA's vision, values, and services. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you would handle different customer needs and expectations. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Be ready to talk about safe handling and storage practices. Brush up on relevant legal requirements and be prepared to discuss how you would ensure compliance in your role. This shows you're serious about safety and professionalism.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way, so take advantage of that!
We think you need these skills to ace Hospitality Team Member Level 2
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand the business vision and values of Inspire ATA. This will help you tailor your application to show how you align with our goals and what we stand for.
Show Off Your Customer Service Skills: Highlight any experience you have in customer service. We want to see how you can put people at ease and meet their expectations, so share specific examples that demonstrate your skills in this area.
Be Clear and Concise: When filling out your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Inspire ATA.
How to prepare for a job interview at Inspire ATA
✨Know Your Stuff
Before the interview, make sure you understand Inspire ATA's vision, values, and the specific products or services they offer. This knowledge will help you demonstrate your enthusiasm and fit for the role.
✨Customer Service Focus
Prepare examples of how you've previously met customer expectations or handled feedback. Being able to share real-life experiences will show that you can put people at ease and provide excellent service.
✨Legal Compliance Awareness
Brush up on the legal requirements related to food safety and handling. Being knowledgeable about these regulations will not only impress your interviewers but also show that you take your responsibilities seriously.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on communicating clearly and confidently about your skills and experiences, especially those related to safe handling and customer service.
