At a Glance
- Tasks: Keep spaces functional, secure, and welcoming while supporting various facilities services.
- Company: Join Inspire ATA, a leader in facilities management with a focus on quality training.
- Benefits: Gain hands-on experience, flexible contracts, and tailored training programmes.
- Why this job: Make a real difference in creating safe and efficient environments for everyone.
- Qualifications: No specific qualifications needed, just a willingness to learn and work in teams.
- Other info: Dynamic role with opportunities for growth in the facilities management industry.
The predicted salary is between 20000 - 30000 £ per year.
Join to apply for the Facilities Services Operative Level 2 role at Inspire ATA
Overview
Keeping spaces functional, secure and welcoming. This occupation is found in the facilities management (FM) industry both in the \”supplier\” side (i.e. those companies that supply FM services to their customers) and the \”client\” side (i.e. the recipients of those contracted FM services). A Facilities Services Operative is a broad description of someone who provides facilities services support to customers and FM departments. This may include services such as security, supporting hard FM functions i.e. maintenance and engineering, and Soft FM i.e. cleaning, catering, front-of-house logistics, post-room services and portering.
Core knowledge, skills and behaviours
The core knowledge, skills and behaviours you\’ll develop on the course:
- Legislative requirements and responsibilities relating to health and safety, access & inclusion, manual handling, working at heights, hazardous substances (COSHH), reporting of injuries, diseases etc (RIDDOR).
- How to carry out a conditions survey and prepare reports.
- Types and sources of FM-related information (e.g. on health and safety, energy usage, efficiency of heating and lighting systems, security and access systems).
Why choose Inspire ATA?
We work with high-quality training providers to deliver a wide range of training programmes through a blended learning approach that is tailored to each learner\’s needs. Inspire ATA recruits and employs each apprentice on behalf of the \’host\’ client, enabling us to offer additional support and a better experience for both apprentice and client.
We can also offer flexi-job apprenticeships which means we are able to offer short term contracts and other non-standard employment models
Qualifications and capabilities
- Knowledge
- Skills
- Behaviours
- Legislative requirements and responsibilities relating to health and safety, access & inclusion, manual handling, working at heights, hazardous substances (COSHH), reporting of injuries, diseases etc (RIDDOR).
- Other legislative requirements and responsibilities e.g. food safety, employment rights and responsibilities, data protection, equality, diversity and inclusion.
- The distinctions between Hard FM (maintenance), Soft FM (support services), Total or Integrated FM and its contribution to an organisation.
- The roles and responsibilities of FM technical experts (e.g. contractors, engineers, surveyors etc).
- The roles and responsibilities of those within the FM reporting structure.
- HSE Five steps to risk assessment.
- The requirements of the emergency and evacuation procedures.
- Good practice in risk management in the FM industry e.g. security, access and inclusion.
- Comply with relevant health, safety and environmental legislation (Health and Safety at Work etc Act 1974) e.g. logging incidents, posting/distributing health and safety notices, checking fire extinguishers, fire alarms, confirming that checks have been carried out, use of PPE.
- Comply with other relevant legislation e.g. food safety, employment rights and responsibilities, data protection, equality, diversity and inclusion.
- Comply with standard operating procedures (SOPs) e.g. permits to work, contractor risk assessments, safe systems of work, site inductions.
- Carry out health and safety checks in accordance with SOPs.
- Report the findings of health and safety checks in accordance with SOPs.
- Identify risks, hazards and threats to people, property and premises in accordance with SOPs.
- Act on the findings of health and safety checks in accordance with evacuation marshal.
- Be customer focused.
- Thrive in team environments.
- Be personally effective.
- Possess attention to detail.
- Be adaptable throughout your industry.
Seniority level
- Internship
Employment type
- Full-time
Job function
- Other
Industries
- Education
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Facilities Services Operative Level 2 employer: Inspire ATA
Contact Detail:
Inspire ATA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Services Operative Level 2
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions in the FM sector. Practice your responses and think about how your skills align with the role of a Facilities Services Operative. Confidence is key!
✨Tip Number 3
Showcase your adaptability and customer focus during interviews. Share examples of how you've handled challenges in previous roles, especially in team settings. This will highlight your fit for the dynamic FM environment.
✨Tip Number 4
Don't forget to apply through our website! We’re always looking for passionate individuals to join us at Inspire ATA. Your next opportunity could be just a click away!
We think you need these skills to ace Facilities Services Operative Level 2
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Facilities Services Operative role. Highlight your relevant skills and experiences that align with the job description, especially in areas like health and safety or customer service.
Showcase Your Knowledge: Demonstrate your understanding of facilities management by mentioning specific legislative requirements or practices you've encountered. This shows us you’re not just applying randomly but are genuinely interested in the role.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Inspire ATA
✨Know Your FM Basics
Before heading into the interview, brush up on your knowledge of facilities management. Understand the difference between Hard FM and Soft FM, and be ready to discuss how these concepts apply to the role. This shows you’re not just interested in the job, but you also understand the industry.
✨Health and Safety Savvy
Familiarise yourself with key health and safety legislation relevant to the role, such as COSHH and RIDDOR. Be prepared to discuss how you would handle health and safety checks and what procedures you would follow. This will demonstrate your commitment to maintaining a safe environment.
✨Customer Focus is Key
Think about examples from your past experiences where you’ve provided excellent customer service. Whether it’s dealing with clients or working within a team, being able to articulate your customer-focused approach will set you apart. Remember, this role is all about keeping spaces functional and welcoming!
✨Show Your Adaptability
Facilities management can be unpredictable, so highlight your ability to adapt to changing situations. Prepare examples that showcase your flexibility and problem-solving skills. This will reassure the interviewer that you can thrive in dynamic environments and handle unexpected challenges.