A customer service specialist is a professional dedicated to providing direct support across all sectors and organisations. As an advocate for customer service, you handle complex and technical requests, complaints, and inquiries, often serving as an escalation point for challenging issues. Your expertise in your organisation's products and services allows you to share knowledge with your team and improve service through data analysis. You effectively use various IT systems and digital technologies in diverse environments, including contact centers, retail, webchat, and other customer service points.,
- Collaborate with colleagues, parents, and professionals to meet each child's needs.
- Use play to support children to understand and encourage healthy life choices.
- Identify and report safeguarding and child protection concerns.
- Engage in self-reflection and professional development.
- Ensure children's safety, hygiene, and a clean environment.
- Work with parents to enhance children's outcomes and wellbeing.
- Plan and organise activities to support children's learning.
- Communicate with children to support their development.
- Maintain accurate records of children's needs and progress.
- Support the wellbeing of all children, including those with additional needs.
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Customer Service Specialist Level 3 employer: INSPIRE ATA LIMITED
INSPIRE ATA LIMITED is an excellent employer that values inclusivity and professional development, making it a fantastic place for aspiring Teaching Assistants. Located in the vibrant community of Wood Green, Greater London, employees benefit from a supportive work culture, opportunities for growth, and the chance to make a meaningful impact on young learners' lives. With a structured apprenticeship programme leading to potential full-time roles, this position offers both stability and the chance to develop essential skills in education.
