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For Companies At a Glance
- Tasks: Provide IT support, maintenance, and development for school resources across multiple locations.
- Company: Join the innovative Inspiration Trust, transforming education in Norfolk and Suffolk.
- Benefits: Enjoy competitive salary, generous leave, health plans, and professional development opportunities.
- Why this job: Make a real impact in schools while growing your IT skills in a supportive environment.
- Qualifications: Experience in IT support, knowledge of Windows, and problem-solving skills required.
- Other info: Dynamic role with travel to various schools and excellent career growth potential.
The predicted salary is between 22400 - 23600 £ per year.
Salary: Support Staff Pay Scale E: £26,403 to £28,142 per annum
Working Weeks: 52 weeks
Start Date: April 2026
East Point Academy has an exciting opportunity for a reliable, dynamic and responsible person to work as an ICT Technician to provide installation, maintenance, development and administrative support for the school’s IT resources. This role will be based 2 days at East Point Academy (Lowestoft, NR33 0UQ), 1 day at Stradbroke Primary (Great Yarmouth, NR31 6LZ), 1 day at Cobholm Primary (Great Yarmouth, NR31 0BA) and 1 day at Great Yarmouth Primary (Great Yarmouth, NR30 3DT). Therefore, reliable transport and the ability to travel independently to multiple locations are required.
Responsibilities
- Be the first point of contact for IT Support of incidents, standard requests and initial problem management within the school
- Provide a professional, customer-focused support service with a focus on continual service improvement
- Ensure school asset registers are maintained, and the asset lifecycle procedure is followed
- Provide classroom support to teachers with software and hardware that supports learning
- Ensure maximum availability of all IT-provided equipment
- Liaise with third-party providers for managed equipment
About You
The successful candidate will have deep knowledge of hardware and software, as well as good communication and problem-solving skills. You should take pride in responding quickly and effectively to all support requirements and take an open approach to help everyone get the best out of the school’s IT Systems. You will also have a passion for continuous learning, high attention to detail, and the ability to work under pressure.
Essential
- Experience working within an ITIL Aligned Service Desk or support environment utilising a ticketing tool
- Basic functional knowledge of Windows 10/11
- Basic functional knowledge of Microsoft Office products (desktop and cloud based)
- Ability to install and manage computer hardware and peripherals in an education focused environment
- Basic fault finding skills and the ability to problem solve within a technical environment
- Candidate must be able to travel independently to multiple locations.
Desirable
- Industry Standard IT certification, including CompTIA (A+, ITF+), Cisco Certified Technician (CCT), M365 Fundamentals, Microsoft Technology Associate (MTA)
- Basic knowledge of Active Directory (User accounts/Groups etc)
- Basic knowledge of Networking (TCP/IP)
- Basic knowledge of Windows based domain administration
Why Join Inspiration Trust
At Inspiration Trust, we believe in the power of education to transform lives. You’ll be joining a supportive, forward-thinking organisation that values professional development, collaboration, and innovation. We provide opportunities for growth and empower you to make a real impact in schools across Norfolk and north Suffolk. As part of our thriving network of talented teachers, leaders, and support staff, you’ll receive a varied professional development programme designed to help you be the best you can be.
We offer:
- Generous annual leave, and access to the Local Government Pension Scheme (LGPS) with excellent employer contributions
- Health Plan and Employee Assistance Programme, including 24/7 virtual GP access, mental health support and claim-back options for healthcare costs
- Cycle-to-work scheme, retail and theatre discounts (including discounted shopping vouchers, dentist and gym memberships), and salary sacrifice options (including home technology).
- Free parking at most sites
- Personalised CPD and development programmes
- A structured and specific induction programme.
Application Details
Closing date for applications: 12pm on Friday 27th February 2026
Interview date: Friday 13th March 2026
Safeguarding and Equal Opportunities
Inspiration Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All staff appointments are subject to satisfactory references and enhanced Disclosure and Barring Service checks. We are an equal opportunities employer.
Technician (ICT) in Lowestoft employer: Inspiration Trust
Contact Detail:
Inspiration Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technician (ICT) in Lowestoft
✨Tip Number 1
Network like a pro! Reach out to your connections in the education and IT sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for ICT Technician roles and practice your answers. Show off your problem-solving skills and how you can support teachers and students effectively.
✨Tip Number 3
Don’t forget to showcase your passion for continuous learning! Mention any relevant certifications or courses you've taken, especially those related to Windows, Microsoft Office, or networking.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at East Point Academy and making a difference.
We think you need these skills to ace Technician (ICT) in Lowestoft
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of ICT Technician. We want to see how you can bring value to our team at East Point Academy!
Show Off Your Tech Skills: Don’t hold back on showcasing your knowledge of hardware, software, and any relevant IT certifications. We love seeing candidates who are passionate about technology and continuous learning!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to receive and review your application, and we can’t wait to hear from you!
How to prepare for a job interview at Inspiration Trust
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 10/11 and Microsoft Office products. Be ready to discuss how you've used these tools in previous roles, as well as any experience you have with hardware installation and troubleshooting.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about specific incidents where you provided IT support or resolved a problem quickly. This will demonstrate your ability to think on your feet and handle pressure.
✨Communicate Like a Pro
Since this role involves being the first point of contact for IT support, practice explaining technical concepts in simple terms. You want to show that you can communicate effectively with both tech-savvy staff and those who might not be as familiar with IT.
✨Plan Your Travel Logistics
Given the multiple locations you'll need to travel to, make sure you have a plan for getting to each site. Mentioning your reliable transport during the interview will show that you're organised and ready to take on the responsibilities of the role.
