At a Glance
- Tasks: Provide top-notch admin support in a vibrant school environment.
- Company: Join Jane Austen College, a thriving and inclusive academic institution.
- Benefits: Enjoy generous holidays, health plans, and discounts on various services.
- Other info: Great career growth opportunities in a supportive educational setting.
- Why this job: Be part of a dynamic team making a real difference in students' lives.
- Qualifications: GCSE Maths and English, strong ICT skills, and admin experience.
The predicted salary is between 22374 - 22729 £ per year.
Salary: Support Staff Pay Scale D: £22,374 to £22,729 pro-rata per annum (Actual) (£25,583 - £25,989 full time/full year equivalent)
Full Time: 37 hours per week, Monday to Friday
Working Weeks: 39 weeks
Start Date: October 2026
This role will be based at Jane Austen College, Claxton House, 46-48 Colegate, Norwich, NR3 1DD.
Jane Austen College is seeking to appoint a dedicated Administration Assistant to join our team within our thriving, academic and inclusive school community.
The successful candidate will provide high quality administrative and pastoral support, working collaboratively with senior leaders, office staff, teachers, pupils, and parents. This role requires an efficient, professional, and positive approach to ensure the smooth operation of key school functions.
What You’ll Be Doing
- Serve as a visible and welcoming member of staff, greeting parents, visitors, and stakeholders in a professional manner.
- Respond promptly and effectively to telephone calls, emails, and general enquiries.
- Maintain office supplies, including the completion of purchase orders where required.
- Assist with the organisation and administration of school events such as parents’ evenings and open evenings.
- Support the planning, administrative processes, and financial arrangements related to school trips and afterschool activities.
- Undertake a range of administrative duties to ensure that office functions meet the needs of the school, with particular support to the attendance and pastoral teams.
- Provide assistance with reprographics, reception cover, and breaktime duties as required.
- Undertake first aid training and participate in the school’s rota of first aiders.
About You:
You will be an individual with strong organisational skills, excellent communication abilities, and a high level of attention to detail. You will demonstrate adaptability, effective problem solving skills, good time management, and confidence in working with a range of digital systems.
- Good numeracy and literacy skills, including GCSE (or equivalent) in Maths and English.
- Experience working as a receptionist or in a front of house role.
- General administrative experience within a busy environment.
- Confidence in using Office 365, ICT equipment, and reprographics tools.
- Ability to work effectively in a fast paced setting.
- Basic knowledge of first aid.
- Prior experience of working in a school or with young people.
- Experience of financial administration, including purchase orders and invoicing.
- Knowledge of safeguarding procedures and expectations within an educational setting.
Why Join Inspiration Trust
At Inspiration Trust, we believe in the power of education to transform lives. You’ll be joining a supportive, forward-thinking organisation that values professional development, collaboration, and innovation. We provide opportunities for growth and empower you to make a real impact in schools across Norfolk and north Suffolk. As part of our thriving network of talented teachers, leaders, and support staff, you’ll receive a varied professional development programme designed to help you be the best you can be.
We offer:
- Generous annual leave, and access to the Local Government Pension Scheme (LGPS) with excellent employer contributions
- Health Plan and Employee Assistance Programme, including 24/7 virtual GP access, mental health support and claim-back options for healthcare costs *
- Cycle-to-work scheme, retail and theatre discounts (including discounted shopping vouchers, dentist and gym memberships), and salary sacrifice options (including home technology). *
- Free parking at most sites
- Personalised CPD and development programmes
- A structured and specific induction programme.
*Terms and conditions apply. Some benefits are only available following successfully passing probation.
About Us
Jane Austen College opened in 2014 as a flagship free school of the Inspiration Trust, with a focus on English and Humanities. Since then, it has grown from serving just two-year groups to become a full 11-18 school of over 1,000 pupils.
In May 2024, the college was rated Outstanding by Ofsted in all inspection areas, including leadership, behaviour and sixth form provision. Inspectors noted that pupils benefit from "exceptional academic education, excellent pastoral support and a character curriculum building life skills to see them succeed in progressing to some of the top universities in the country and into prosperous careers."
The college prides itself on ensuring that all pupils, regardless of background or disadvantage, have access to powerful knowledge and transformative extracurricular experiences, as well as strong mental health and wellbeing support.
We are part of the Inspiration Trust; a thriving family of schools across Norfolk and North Suffolk, recognised nationally for pupil progress and excellence in teaching and leadership. We believe every young person deserves the best education, regardless of background. Inspiration Trust specialises in transforming schools in disadvantaged areas and taking academies from failing to outstanding.
The Trust offers extensive networks and opportunities to collaborate with a diverse range of schools and partners. We are committed to delivering outstanding professional and learning opportunities for all staff, supported by a rich programme of continuing professional development led by some of the country’s leading educational thinkers and practitioners.
Next Steps
Closing date for applications: 9am on Thursday 10th September 2026
Safeguarding and Equal Opportunities
Inspiration Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
All staff appointments are subject to satisfactory references and enhanced Disclosure and Barring Service checks. We are an equal opportunities employer.
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Administration Assistant in Norwich employer: Inspiration Trust
Inspiration Trust is an exceptional employer, offering a supportive and inclusive work environment at King Edward VII Academy in King's Lynn. With a strong focus on employee growth through continuous professional development, generous leave, and access to health plans, we empower our Teaching Assistants to make a meaningful impact on the lives of pupils with special educational needs. Join us to be part of a passionate team dedicated to inspiring the next generation.
StudySmarter Expert Advice🤫
We think this is how you could land Administration Assistant in Norwich
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Jane Austen College on LinkedIn. A friendly chat can give us insider info about the school culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching common questions for administration roles. We can practice our answers with a friend or in front of the mirror to boost our confidence before the big day.
✨Tip Number 3
Show off your skills! Bring examples of your work, like reports or presentations, to the interview. This will help us demonstrate our competence in using ICT and Office 365 effectively.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Plus, it’s a great way to reiterate why we’re the perfect fit!
We think you need these skills to ace Administration Assistant in Norwich
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference and help us get a feel for how you'd fit into our team.
Tailor Your Application:Make sure to tailor your application specifically for the Administration Assistant role at Jane Austen College. Highlight your relevant experience and skills that match the job description. This shows us that you've done your homework and are genuinely interested in the position.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to break down your skills and experiences, making it easier for us to see why you're a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter and Jane Austen College.
How to prepare for a job interview at Inspiration Trust
✨Know Your Role
Before the interview, make sure you understand the responsibilities of an Administration Assistant at Jane Austen College. Familiarise yourself with the tasks mentioned in the job description, like providing clerical support and being a welcoming presence for parents and visitors. This will help you tailor your answers to show how you can meet their needs.
✨Showcase Your Skills
Highlight your numeracy and literacy skills during the interview. Be prepared to discuss your experience with ICT and Office 365, as these are crucial for the role. Bring examples of how you've used these skills in previous jobs or situations, which will demonstrate your competence and confidence.
✨Be Personable
Since the role involves interacting with students, parents, and staff, it's important to come across as friendly and approachable. Practice your greeting and body language before the interview. A warm smile and a positive attitude can go a long way in making a great first impression.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the school culture, team dynamics, or specific administrative processes. This shows your genuine interest in the position and helps you assess if the school is the right fit for you.
