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- Tasks: Support IT operations and provide tech assistance across Cumbria and Lancashire.
- Company: Join Inspira, a leader in employability skills and community support.
- Benefits: Enjoy 26 days annual leave, enhanced sick pay, and professional development opportunities.
- Other info: Dynamic work environment with excellent growth potential.
- Why this job: Kickstart your IT career while making a real difference in your community.
- Qualifications: Knowledge of Windows OS, Microsoft 365, and good customer service skills.
The predicted salary is between 22000 - 28000 £ per year.
An exciting development opportunity has arisen for a Trainee IT Technician to join our IT team supporting the effective operation of our services and providing support to our centres throughout Cumbria and Lancashire. The focus of the role is to provide an efficient and professional support service for the IT infrastructure for Inspira in order to facilitate the smooth and effective operation of the service.
Qualifications
- Recent experience or knowledge of Active Directory, Windows 10 Operating System, Microsoft 365 administration, Microsoft Office applications and developing database and web-based technologies.
- Use of database technologies including Sybase, SQL Server.
- Knowledge of Windows operating systems, Microsoft 365 and MS Server operating Systems, IP based networking, DNS, WINS & Cat 5/6 cabling structures.
- Willingness to be able to research and implement new IT technologies.
- Good customer service and communication skills.
We understand that no candidate will meet every single desired qualification/criteria. If your experience looks a little different from what we've identified and you think you can bring value to the role and share our values to BE Bold, Relevant and Resilient, we would love to hear from you!
Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
Benefits
We are passionate about people and support our employees to do what they do best through a dynamic and supportive working environment with opportunities for continued professional development to work across multiple contracts. We also offer a great benefits package, including 26 days annual leave, rising each year to a maximum of 33 days; Enhanced sick pay; Enhanced pension contributions; Life assurance cover; Access to counselling service; and Access to medical health plan.
Why Inspira?
Inspira is an expert in employability skills. Through our work, we help local people into work, improve their skills and open new opportunities.
Trainee IT Technician in Penrith employer: Inspira Cumbria Ltd
Contact Detail:
Inspira Cumbria Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee IT Technician in Penrith
✨Tip Number 1
Network like a pro! Reach out to people in the IT field, attend local meetups or online webinars. You never know who might have a lead on that perfect Trainee IT Technician role!
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source software. This not only boosts your CV but also gives you something tangible to discuss in interviews.
✨Tip Number 3
Prepare for those interviews! Research common IT technician interview questions and practice your answers. We can help you with resources to ace those tricky technical questions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from candidates who are passionate about joining our team at Inspira!
We think you need these skills to ace Trainee IT Technician in Penrith
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Active Directory, Windows 10, and Microsoft 365. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant knowledge!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Trainee IT Technician role and how you embody our values of being Bold, Relevant, and Resilient. Let us know what makes you tick!
Show Off Your Customer Service Skills: Since this role involves supporting our centres, it’s crucial to demonstrate your customer service and communication skills. Share examples of how you've helped others in the past – we love a good story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Inspira Cumbria Ltd
✨Know Your Tech Basics
Brush up on your knowledge of Active Directory, Windows 10, and Microsoft 365. Be ready to discuss how you've used these technologies in the past or how you would approach learning them if you're not fully familiar yet.
✨Show Off Your Customer Service Skills
Since this role involves supporting users, be prepared to share examples of how you've provided excellent customer service in previous roles. Think about specific situations where you resolved issues or helped someone understand a tech problem.
✨Research Inspira
Get to know Inspira's mission and values. Understanding their focus on employability skills will help you align your answers with what they’re looking for. It shows that you’re genuinely interested in the company and its goals.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of the interview. This could be about the team you'll be working with, the technologies they use, or opportunities for professional development. It demonstrates your enthusiasm and forward-thinking attitude.