Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead customer implementations and ensure smooth project delivery from start to finish.
- Company: Join Inspectorio, a leading AI-powered supply chain platform with a global impact.
- Benefits: Enjoy unlimited annual leave, flexible working, and opportunities for personal growth.
- Why this job: Make a real difference in the supply chain industry while developing your project management skills.
- Qualifications: 5+ years in project management, strong communication skills, and experience in SaaS environments.
- Other info: Be part of a diverse team from 30+ countries, celebrating innovation and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
About Inspectorio
Inspectorio is the leading AI-powered supply chain platform optimizing performance, building resilience, and providing intelligence across production chains for global brands, retailers, and their multi-tier suppliers. Our innovative platform seamlessly connects and digitizes supply chain processes to optimize decision-making, while providing real-time visibility and control over production chain operations. Today, Inspectorio is used by over 12,000 customers, including some of the largest brands and retailers in the world.
About The Role
The Implementation Project Manager (IPM) owns the end-to-end delivery of customer implementations, including new customer onboarding and existing customer rollouts of new products or capabilities. This role is accountable for project governance, timelines, risk management, stakeholder coordination, and go-live readiness, ensuring implementations are delivered predictably, efficiently, and with high quality.
The IPM Works Closely With:
- Customer Success Managers (adoption & value realization)
- Solution Consultants (solution design & integrations)
- Product (for new capability discovery)
- Customer stakeholders (program owners, IT, operations)
- Account Executives (AE) on implementation scope confirmation and value proposition handoff
What You’ll Do
End-to-End Implementation Ownership- Own delivery of customer implementations from pre-kickoff handoff through go-live
- Define and manage implementation plans, milestones, dependencies, and success criteria
- Ensure consistent execution across accounts, aligned with Inspectorio’s implementation methodology
- Lead kickoff sessions, recurring project status meetings, and executive updates (Executive & SteerCo, where applicable)
- Track progress against plan; proactively identify and mitigate risks, issues, and scope changes
- Drive decisions, unblock teams, and escalate effectively when needed
- Partner with Solution Consultants on technical configuration, integrations, data migration, testing, and validation
- Coordinate with Product for discovery related to new capabilities
- Work with Customer Success Managers to ensure a smooth transition from implementation to adoption
- Act as the primary execution lead for customer-side stakeholders during implementation
- Set clear expectations on scope, timeline, responsibilities, and dependencies
- Drive customer accountability for inputs, decisions, and readiness activities
- Support CS in planning and managing UAT preparation and execution
- Ensure Solution Consultants and Product provide required technical support during UAT as needed
- Track readiness milestones and dependencies to ensure all go-live criteria are met before launch
- Contribute to improving implementation playbooks, templates, and best practices
- Provide feedback to CS, SC, Product, and Value Transformation COE on recurring gaps, risks, and opportunities
- Help scale implementation delivery as volume and complexity grow
- 5+ years of experience in implementation project management, program management, or complex SaaS delivery
- Proven track record managing multi-workstream, cross-functional projects
- Strong customer-facing presence with experience engaging leadership-level stakeholders
- Excellent organizational, communication, and risk management skills
- Comfortable operating in ambiguity and evolving program complexity
- Experience in B2B SaaS, enterprise software, or operationally complex environments
- Familiarity with integrations, data migration, and UAT processes
- Experience working alongside CS, Product, and Solution Consulting teams
- Fluent in English and preferably Spanish
Why it would be awesome to work with us:
- Unlimited Annual Leave: We prioritize your well-being and trust you to manage your time.
- Flexible Working: Whether from home, a coffee shop, or our global hubs, work where you're most comfortable.
- Project Ownership: You get to lead the initiatives you’re passionate about, professionally or socially.
- Grow with us: We’re invested in your personal and professional development.
- Global, diverse, and innovative team: Be part of a welcoming community from 30+ countries, where unique perspectives drive innovation.
- Feel at home: Work closely with colleagues who value your voice, share our E.A.C.H. values, and help you be the best version of yourself.
- Celebrate together: Enjoy remote and hub company and team events that strengthen our bonds and build a fun culture.
- EXCELLENCE: We pursue mastery and craftsmanship. "Good enough" is our enemy. We have a thirst and desire for knowledge. There’s always an opportunity to be better.
- AUTONOMY: We act independently when recognizing opportunities for improvement. We seek guidance and clear goals instead of orders. We self-assess the quality and impact of our work.
- COURAGE: We share our opinion, even if it’s uncomfortable. We are candid with colleagues. We are willing to experiment and try something new, even if we’re not sure it will succeed.
- HUMBLENESS: We crave opportunities to learn from the people around us. We leave our egos outside the office. We focus on listening to other perspectives.
Implementation Project Manager - EMEA employer: Inspectorio
Contact Detail:
Inspectorio Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Project Manager - EMEA
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how you align with their values and mission. We want to see your passion!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace Implementation Project Manager - EMEA
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Implementation Project Manager role. Highlight your experience in project management, especially in SaaS environments, and showcase how your skills align with our values at Inspectorio.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of successful projects you've managed. Use metrics where possible to demonstrate your impact, like improved timelines or customer satisfaction scores.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: We encourage you to submit your application directly through our website. This helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Inspectorio
✨Know the Company Inside Out
Before your interview, dive deep into Inspectorio's mission, values, and the specifics of their AI-powered supply chain platform. Understanding how they optimise performance and provide real-time visibility will help you align your answers with their goals.
✨Showcase Your Project Management Skills
Be ready to discuss your experience in managing complex projects, especially in a SaaS environment. Prepare examples that highlight your ability to handle multi-workstream projects, risk management, and stakeholder coordination, as these are crucial for the Implementation Project Manager role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to operate in ambiguity. Think of scenarios where you've successfully navigated challenges in project delivery or customer engagement, and be ready to explain your thought process.
✨Demonstrate Your Communication Skills
As this role involves engaging with leadership-level stakeholders, practice articulating your thoughts clearly and confidently. Highlight your experience in leading meetings and updates, and be prepared to discuss how you manage expectations and drive accountability.
