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- Tasks: Lead a fun team, bake delicious cookies, and provide amazing customer service.
- Company: Join Insomnia Cookies, a rapidly growing brand loved by cookie enthusiasts.
- Benefits: Flexible hours, daily pay, paid time off, and employee discounts on cookies!
- Why this job: Be the captain of a vibrant bakery and make every shift sweet and memorable.
- Qualifications: Customer service experience and strong leadership skills are a must.
- Other info: Great opportunities for growth in a dynamic and exciting work environment.
The predicted salary is between 12 - 16 ÂŁ per hour.
As a Shift Leader at our Ole Miss store located at 303 S Lamar Blvd., you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!
SOME OF OUR SWEET SHIFT LEADER PERKS:
- Flexible part-time work schedules
- Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
- Paid vacation and sick time off
- Interactive training & mentorship
- Pet insurance for your furry loved ones
- Job stability with a rapidly growing and reputable company
- Achievable growth/promotion opportunities
- You get to work in a fun, exciting team environment
- Employee discount and FREE cookies with every shift!
WHAT WILL I DO AS A SHIFT LEADER?
- Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
- Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
- Prioritise and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
- Support and work alongside the Cookie Crew
- Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
- Manage cash handling and deposits
DESIRED SKILLS/EXPERIENCE:
- At least 1 year of working experience in a customer service focused role
- Point of Sales systems experience
- Outstanding communication, time management, and people skills
- Outgoing/friendly/patient
- Detail focused and results-oriented
- Ability to lead-by-example and motivate others
- Ability to lift up to 40 lbs.
- Legally eligible to work in the United States
- Must be 18 years or older to be employed
About us: Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so many cookies later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionising the cookie game by truly "Imagining What’s Possible"!
Shift Lead in Oxford employer: Insomnia Cookies
Contact Detail:
Insomnia Cookies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead in Oxford
✨Tip Number 1
Get to know the company culture! Before your interview, check out Insomnia Cookies' social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Shift Leader, you'll be interacting with customers and leading your crew. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Show off your leadership style! Think about examples from your past experiences where you've successfully led a team or handled a tough situation. Be ready to share these stories during your interview to demonstrate your hands-on approach.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Insomnia Cookies family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Shift Lead in Oxford
Some tips for your application 🫡
Show Your Passion for Cookies: When you're writing your application, let your love for cookies shine through! Mention any experiences you've had that relate to customer service or baking, and don't be shy about sharing your favourite cookie flavours. We want to see your enthusiasm!
Tailor Your Application: Make sure to customise your application to highlight how your skills match the Shift Leader role. Talk about your leadership experience and how you can keep the cookie crew motivated. We love seeing candidates who take the time to connect their background with what we do!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you'd be a great fit for our team!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and quick – just like enjoying a warm cookie!
How to prepare for a job interview at Insomnia Cookies
✨Know Your Cookies!
Familiarise yourself with the Insomnia Cookies menu and be ready to discuss your favourite cookies. Showing genuine enthusiasm for the products can really impress the interviewers and demonstrate that you’re a good fit for the brand.
✨Show Off Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or handled a challenging situation. Highlight how you motivated others and ensured tasks were completed efficiently, as this is key for a Shift Lead role.
✨Customer Service is Key
Be ready to share specific instances where you provided exceptional customer service. Discuss how you handled difficult customers or went above and beyond to ensure a great experience, as this aligns perfectly with the company’s values.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, or growth opportunities. This shows that you’re genuinely interested in the role and want to contribute positively to the team.
