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- Tasks: Bake delicious cookies and create a warm experience for customers.
- Company: Join the fun team at Insomnia Cookies, a rapidly growing brand.
- Benefits: Enjoy flexible hours, free cookies, discounts, and paid time off.
- Why this job: Be part of a cult brand and make customers smile with every cookie.
- Qualifications: Customer service experience preferred; must be 18+ and available nights/weekends.
- Other info: Great growth opportunities in a dynamic, exciting environment.
The predicted salary is between 10 - 13 £ per hour.
As a member of the Cookie Crew at our Oxford store located at 303 S Lamar Blvd Oxford, MS 38655, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!
SOME OF OUR SWEET PERKS
- Flexible part-time work schedules
- Free cookies & Employee Discount
- Paid Time Off
- Excellent training
- Job stability with a rapidly growing and reputable company
- Achievable growth/promotion opportunities
- You get to work in a fun, exciting team environment
WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?
- Promptly greet guests entering the store and take their orders according to procedure
- Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
- Give each customer a warm experience with a smile in person & over the phone
- Bake our delicious cookies to perfection & a scoop of ice cream
- Ensure fast, warm, and correct delivery orders are packaged and sent out
- Handle cash and payments accurately and have no shortages or overages
- Cleaning, sanitizing, and maintaining the bakery
DESIRED SKILLS/EXPERIENCE
- Prior experience in a customer service focused role - preferred
- Personable, genuine, outgoing demeanor
- Ambitious nature
- Great communication and organizational skills
- Must be 18 years or older to be employed
- Must be able to work nights, weekends and holidays
- Legally eligible to work in the United States
Cookie Crew in Oxford employer: Insomnia Cookies
Contact Detail:
Insomnia Cookies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cookie Crew in Oxford
✨Tip Number 1
Get to know the company! Before your interview, dive into Insomnia Cookies' story and values. This will help you connect with the team and show that you're genuinely interested in being part of the Cookie Crew.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with guests all day, think about how you can create a warm experience. Role-play with friends or family to get comfortable with greeting customers and taking orders.
✨Tip Number 3
Show off your baking enthusiasm! If you have any baking experience, share it during your interview. Talk about your favourite cookies or any fun baking stories to highlight your passion for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Insomnia Cookies family right from the start!
We think you need these skills to ace Cookie Crew in Oxford
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your outgoing and genuine nature. Remember, we’re all about creating warm experiences for our customers!
Highlight Relevant Experience: If you've got any customer service experience, make sure to mention it! We love seeing how you've interacted with customers in the past. It helps us understand how you might fit into our Cookie Crew and bring that sweet vibe to our store.
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the good stuff. Make it easy for us to see why you’d be a great addition to our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just like baking cookies!
How to prepare for a job interview at Insomnia Cookies
✨Know Your Cookies
Familiarise yourself with the menu and the different types of cookies offered. Being able to discuss your favourites or suggest pairings with ice cream can show your passion for the product and enhance your customer service skills.
✨Show Off Your Personality
As a member of the Cookie Crew, being personable is key. Practice your warm greetings and friendly interactions. Think about how you can make customers feel special and valued, as this will be a big part of your role.
✨Demonstrate Team Spirit
Prepare to talk about your experience working in teams. Share examples of how you've collaborated with others in previous roles, especially in fast-paced environments. Highlighting your ability to work well with colleagues will resonate with the fun, exciting team atmosphere they promote.
✨Be Ready for Practical Questions
Expect questions that may involve scenarios like handling a busy shift or dealing with a difficult customer. Think through your responses ahead of time, focusing on how you would maintain a positive experience for customers while ensuring efficiency in baking and order delivery.
