At a Glance
- Tasks: Lead bakery operations, manage staff, and ensure top-notch product quality.
- Company: Join Insomnia Cookies, a fun and innovative cookie brand with a cult following.
- Benefits: Competitive pay, bonuses, medical benefits, paid vacation, and free cookies!
- Other info: Great career growth opportunities into Bakery Operations Manager roles.
- Why this job: Develop your leadership skills while working in a fast-paced, exciting environment.
- Qualifications: 1+ year of leadership experience in retail or hospitality required.
The predicted salary is between 18 - 20 £ per hour.
The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near-BOM level, executing bakery operations with urgency, accuracy, and accountability while building the leadership skills needed to run a bakery independently. This role blends hands-on operational excellence with talent development, administrative ownership, and team leadership. ABOMs act as a true extension of the BOM and must be capable of stepping into full bakery ownership when needed.
KEY RESPONSIBILITIES:
- Operational Execution
- Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists.
- Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards.
- Support ordering, inventory accuracy, and shrink control.
- Assist in schedule creation and labor execution to meet operational targets.
- Talent & Team Development
- Support recruiting, interviewing, onboarding, and training of new staff.
- Deliver consistent coaching and real-time performance feedback.
- Hold team members accountable to standards while reinforcing a growth mindset culture.
- Ensure onboarding and training programs are executed to company standards.
- Leadership & Ownership
- Manage bakery operations independently in the absence of the BOM.
- Model urgency, accountability, and operational discipline.
- Partner with BOM and Area leadership to identify operational gaps and implement solutions.
- Maintain continuity of operations during leadership transitions or staffing shortages.
- Other duties as assigned.
WHAT SUCCESS LOOKS LIKE:
- Able to independently execute all BOM-level administrative and operational tasks.
- Bakery is fully staffed, trained, and operating at high standards.
- Strong culture of accountability and consistency.
- Acts as a reliable operational leader during any coverage scenario.
- Demonstrates clear readiness and upward mobility toward a BOM role.
QUALIFICATIONS & EXPERIENCE:
- 1+ year leadership experience in restaurant, retail, or hospitality operations.
- Strong operational discipline and attention to detail.
- Ability to coach and develop hourly team members.
- Comfortable working in fast-paced, high-volume environments.
- Ability to perform all bakery roles during peak business periods.
- Strong communication and problem-solving skills.
SWEET POSITION PERKS:
- Competitive pay + bonus eligibility: $18.00 - $20.00/hr.
- Medical, dental, vision & pet insurance.
- Paid vacation + wellness days.
- Career development pipeline into BOM leadership.
- Free cookies every shift.
- Fun, fast-paced team culture.
Assistant Store Manager in Norfolk employer: Insomnia Cookies
As a Store Manager in Training, you'll be part of a dynamic team that values excellence in customer service and employee development. Our supportive work culture fosters growth opportunities, allowing you to advance your career while enjoying competitive pay and benefits. Join us in a vibrant location where your contributions are recognised and rewarded, making every day at work meaningful and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Norfolk
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Insomnia Cookies. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Insomnia Cookies
Don't be shy about reaching out to Insomnia Cookies directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Store Manager in Norfolk
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Insomnia Cookies and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Insomnia Cookies
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
