At a Glance
- Tasks: Lead bakery operations, manage staff, and ensure top-notch product quality.
- Company: Join Insomnia Cookies, a fun and innovative cookie brand with a cult following.
- Benefits: Competitive pay, bonuses, medical benefits, paid vacation, and free cookies!
- Other info: Great career growth opportunities into Bakery Operations Manager roles.
- Why this job: Develop your leadership skills while working in a fast-paced, exciting environment.
- Qualifications: 1+ year of leadership experience in retail or hospitality required.
The predicted salary is between 18 - 20 £ per hour.
The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near-BOM level, executing bakery operations with urgency, accuracy, and accountability while building the leadership skills needed to run a bakery independently. This role blends hands-on operational excellence with talent development, administrative ownership, and team leadership. ABOMs act as a true extension of the BOM and must be capable of stepping into full bakery ownership when needed.
KEY RESPONSIBILITIES:
- Operational Execution
- Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists.
- Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards.
- Support ordering, inventory accuracy, and shrink control.
- Assist in schedule creation and labor execution to meet operational targets.
- Talent & Team Development
- Support recruiting, interviewing, onboarding, and training of new staff.
- Deliver consistent coaching and real-time performance feedback.
- Hold team members accountable to standards while reinforcing a growth mindset culture.
- Ensure onboarding and training programs are executed to company standards.
- Leadership & Ownership
- Manage bakery operations independently in the absence of the BOM.
- Model urgency, accountability, and operational discipline.
- Partner with BOM and Area leadership to identify operational gaps and implement solutions.
- Maintain continuity of operations during leadership transitions or staffing shortages.
- Other duties as assigned.
WHAT SUCCESS LOOKS LIKE:
- Able to independently execute all BOM-level administrative and operational tasks.
- Bakery is fully staffed, trained, and operating at high standards.
- Strong culture of accountability and consistency.
- Acts as a reliable operational leader during any coverage scenario.
- Demonstrates clear readiness and upward mobility toward a BOM role.
QUALIFICATIONS & EXPERIENCE:
- 1+ year leadership experience in restaurant, retail, or hospitality operations.
- Strong operational discipline and attention to detail.
- Ability to coach and develop hourly team members.
- Comfortable working in fast-paced, high-volume environments.
- Ability to perform all bakery roles during peak business periods.
- Strong communication and problem-solving skills.
SWEET POSITION PERKS:
- Competitive pay + bonus eligibility: $18.00 - $20.00/hr.
- Medical, dental, vision & pet insurance.
- Paid vacation + wellness days.
- Career development pipeline into BOM leadership.
- Free cookies every shift.
- Fun, fast-paced team culture.
Assistant Store Manager in Norfolk employer: Insomnia Cookies
Insomnia Cookies is an exceptional employer that fosters a vibrant and dynamic work culture, particularly at our Norfolk, VA location. As an Assistant Bakery Operations Manager, you'll benefit from competitive pay, comprehensive health insurance, and a clear career development path towards leadership roles, all while enjoying a fun team atmosphere filled with free cookies. Join us to not only enhance your operational skills but also to grow within a company that values accountability, talent development, and a passion for delivering delightful experiences to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Norfolk
✨Tip Number 1
Get to know the company culture! Before your interview, check out Insomnia Cookies' social media and website. This will help you understand their vibe and values, so you can show how you fit right in.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or solved a problem. Be ready to share these experiences during your interview to demonstrate your skills and readiness for the ABOM role.
✨Tip Number 3
Show your passion for cookies! Whether it's sharing your favourite flavour or talking about your experience in fast-paced environments, let your enthusiasm shine through. It’s all about connecting with the brand!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It shows your appreciation and keeps you on their radar. Plus, it’s a great way to reiterate your interest in the position!
We think you need these skills to ace Assistant Store Manager in Norfolk
Some tips for your application 🫡
Show Your Passion for Cookies:When you're writing your application, let your love for cookies shine through! We want to see that you’re excited about the role and the brand. Share any personal experiences with our cookies or how you connect with our mission.
Tailor Your Experience:Make sure to highlight your relevant experience in leadership and bakery operations. We’re looking for those who can step up and take charge, so be specific about how your past roles have prepared you for this position.
Be Authentic:Don’t be afraid to show your personality in your application. We value authenticity and want to get to know the real you. Use a friendly tone and let us see what makes you unique!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at Insomnia Cookies
✨Know the Bakery Inside Out
Before your interview, make sure you understand the bakery's operations thoroughly. Familiarise yourself with inventory management, scheduling, and food safety standards. This will show that you're serious about the role and ready to step in as an Assistant Store Manager.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous leadership experiences. Think of specific examples where you've coached team members or handled operational challenges. Highlighting your ability to develop talent and maintain a strong team culture will resonate well with the interviewers.
✨Demonstrate Problem-Solving Abilities
During the interview, be ready to tackle hypothetical scenarios related to bakery operations. Show how you would handle staffing shortages or ensure product quality under pressure. This will illustrate your readiness for the fast-paced environment and your capability to think on your feet.
✨Express Your Passion for Cookies!
Let your enthusiasm for the brand shine through. Share why you love Insomnia Cookies and how you connect with their mission. A genuine passion for the product and the company can set you apart from other candidates and show that you're a great cultural fit.
