At a Glance
- Tasks: Join the Cookie Crew to bake and serve delicious cookies while creating a warm customer experience.
- Company: Insomnia Cookies, a fun and rapidly growing bakery brand with a cult following.
- Benefits: Flexible schedules, daily pay, paid time off, pet insurance, and free cookies!
- Other info: Great growth opportunities in a dynamic environment with a focus on fun and teamwork.
- Why this job: Be part of an exciting team and enjoy sweet perks while making customers smile.
- Qualifications: Customer service experience preferred; must be 18+ and able to work flexible hours.
The predicted salary is between 10 - 12 £ per hour.
Become a member of the Cookie Crew at our brand new Dover location! This new store opening will be located at 1265 N. Dupont Highway, Dover, DE 19901. As a member of the Cookie Crew, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!
SOME OF OUR SWEET COOKIE CREW PERKS:
- Flexible part-time work schedules
- Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
- Paid vacation and sick time off
- Pet insurance for your furry loved ones
- Interactive training & mentorship
- Job stability with a rapidly growing and reputable company
- Achievable growth/promotion opportunities
- You get to work in a fun, exciting team environment
- Employee discount and FREE COOKIES with every shift!
WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?
- Promptly greet guests entering the store and take their orders according to procedure
- Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
- Give each customer a warm experience with a smile in person & over the phone
- Bake our delicious cookies to perfection & a scoop of ice cream
- Ensure fast, warm, and correct delivery orders are packaged and sent out
- Handle cash and payments accurately and have no shortages or overages
- Cleaning, sanitizing, and maintaining the bakery
DESIRED SKILLS & EXPERIENCE:
- At least 6 months of experience in a customer service focused role - preferred
- Personable, genuine, outgoing demeanor
- Customer service focused and a willingness to exceed guest expectations
- Great communication, organizational and math skills
- Must be able to lift up to 40 lb boxes of product
- Must be 18 years or older to be employed
- Must be able to work nights, weekends and holidays
- Legally eligible to work in the United States
Cookie Crew in Dover employer: Insomnia Cookies
Join the Cookie Crew at our exciting new Dover location, where you'll not only serve our delightful customers but also indulge in baking our famous warm cookies! Enjoy flexible part-time schedules, daily pay options, and a vibrant team culture that fosters growth and camaraderie, all while working for a rapidly expanding and reputable company. With perks like paid time off, pet insurance, and free cookies with every shift, Insomnia Cookies is the perfect place for those seeking a fun and rewarding work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Cookie Crew in Dover
✨Tip Number 1
Get to know the company! Before your interview, check out Insomnia Cookies' social media and website. Understanding their vibe and values will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with guests all day, think of some scenarios where you can demonstrate your friendly and outgoing personality. Role-play with a friend if you can!
✨Tip Number 3
Dress the part! When you show up for your interview, wear something that reflects the fun and casual atmosphere of the Cookie Crew. A little bit of personality in your outfit can go a long way!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to us. Plus, we love seeing candidates who take the initiative to apply online!
We think you need these skills to ace Cookie Crew in Dover
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your outgoing and genuine side. Remember, we’re all about creating a warm experience for our customers, so a friendly tone in your application can go a long way.
Tailor Your Application:Make sure to tailor your application to the Cookie Crew role. Highlight any customer service experience you have and how it relates to making our guests feel special. We love seeing how your skills can contribute to our fun and exciting team environment!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if you need to, and make sure to double-check for any typos or errors before hitting send. We want to see your best work!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what makes Insomnia Cookies such a sweet place to work!
How to prepare for a job interview at Insomnia Cookies
✨Know Your Cookies!
Before your interview, make sure you’re familiar with the different types of cookies Insomnia offers. Being able to discuss your favourites and why you love them will show your passion for the brand and its products.
✨Show Off Your Customer Service Skills
Since this role is all about interacting with customers, think of specific examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to providing excellent service.
✨Bring Your Personality
The Cookie Crew is all about creating a warm and inviting atmosphere. Be yourself during the interview! Let your genuine, outgoing personality shine through, as they’re looking for someone who can connect with customers easily.
✨Ask Questions
Prepare a few questions to ask at the end of your interview. This shows your interest in the role and the company. You might ask about the training process or what a typical day looks like for a Cookie Crew member.
