At a Glance
- Tasks: Handle customer enquiries, book appointments, and coordinate maintenance visits.
- Company: Established property services company with a friendly team.
- Benefits: Competitive salary, stable work environment, and long-term career prospects.
- Other info: Office-based role with a Monday to Friday schedule.
- Why this job: Join a supportive team and make a difference in customer service.
- Qualifications: Customer service experience and strong communication skills.
Waltham Abbey £27,000 per annum
Monday – Friday, 9:00am – 5:00pm
ROLE IS PLANNED TO START ON THURSDAY 21st MAY - THE SUCCESSFUL CANDIDATE MUST BE AVAILABLE FOR A VIDEO INTERVIEW ON 20th May
A well-established property services company based in the Waltham Abbey area is seeking a Customer Services Administrator to join their friendly and growing team. This is a varied office-based role focused on handling customer enquiries, booking appointments, and coordinating maintenance visits relating to property treatment and repair services.
Key Responsibilities:
- Managing inbound customer calls and emails
- Scheduling appointments for engineers and maintenance teams
- Updating internal systems and customer records
- Providing excellent customer service at all times
- Liaising with tenants, landlords, and contractors
The Ideal Candidate:
- Previous customer service or administration experience
- Strong communication and organisational skills
- Confident using Microsoft Office and internal systems
- Friendly, professional, and reliable approach
This is a fantastic opportunity for someone looking to join a stable business offering a supportive working environment and long-term career prospects. To apply, please submit your CV today.
Call Handler - 21st May Start in Waltham Abbey employer: Insite International
Join a well-established property services company in Waltham Abbey, where you will be part of a friendly and supportive team dedicated to delivering exceptional customer service. With a focus on employee growth and a stable work environment, this role offers a fantastic opportunity for career advancement while enjoying a healthy work-life balance with Monday to Friday hours. Embrace the chance to make a meaningful impact in a company that values its employees and fosters a collaborative culture.
StudySmarter Expert Advice🤫
We think this is how you could land Call Handler - 21st May Start in Waltham Abbey
✨Tip Number 1
Before your video interview on the 20th May, make sure you know the company inside out. Research their services and values so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions related to customer service. Think about your past experiences and how they relate to handling customer enquiries and scheduling appointments. We want you to shine!
✨Tip Number 3
Set up a professional space for your video interview. Make sure it’s quiet, well-lit, and free from distractions. A tidy background shows you’re organised and ready to take on the role.
✨Tip Number 4
After the interview, don’t forget to follow up with a thank-you email. It’s a great way to reiterate your interest in the position and leave a positive impression. We’re rooting for you!
We think you need these skills to ace Call Handler - 21st May Start in Waltham Abbey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service and administration experience. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Show Off Your Communication Skills:Since this role involves handling customer enquiries, it’s crucial to demonstrate your strong communication abilities. Use clear and concise language in your application to reflect how you’d interact with customers.
Be Professional Yet Friendly:We’re looking for someone who can balance professionalism with a friendly approach. Let your personality shine through in your application while maintaining a professional tone.
Apply Through Our Website:To make sure your application gets noticed, apply directly through our website. It’s the best way for us to receive your details and get you on track for that video interview on 20th May!
How to prepare for a job interview at Insite International
✨Know the Company
Before your interview, take some time to research the property services company. Understand their values, services, and any recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Practice Common Questions
Prepare for typical interview questions related to customer service and administration. Think about your previous experiences and how they relate to handling customer enquiries or scheduling appointments. Practising your responses can boost your confidence.
✨Showcase Your Skills
Highlight your communication and organisational skills during the interview. Be ready to provide examples of how you've successfully managed customer interactions or coordinated tasks in the past. This will demonstrate that you have what it takes to excel in the role.
✨Be Professional and Friendly
Since this role involves liaising with tenants, landlords, and contractors, it's crucial to convey a friendly yet professional attitude. Smile, maintain eye contact, and be enthusiastic about the opportunity. This will leave a positive impression on your interviewers.
