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- Tasks: Handle customer enquiries, book appointments, and coordinate maintenance visits.
- Company: Established property services company with a friendly team.
- Benefits: Competitive salary, stable work hours, and long-term career prospects.
- Other info: Great opportunity for career growth in a dynamic office setting.
- Why this job: Join a supportive environment and make a difference in customer service.
- Qualifications: Experience in customer service or administration and strong communication skills.
The predicted salary is between 27000 - 27000 £ per year.
A well-established property services company based in the Rotherham area is seeking a Customer Services Administrator to join their friendly and growing team. This is a varied office-based role focused on handling customer enquiries, booking appointments, and coordinating maintenance visits relating to property treatment and repair services.
Key Responsibilities:
- Managing inbound customer calls and emails
- Scheduling appointments for engineers and maintenance teams
- Updating internal systems and customer records
- Providing excellent customer service at all times
- Liaising with tenants, landlords, and contractors
The Ideal Candidate:
- Previous customer service or administration experience
- Strong communication and organisational skills
- Confident using Microsoft Office and internal systems
- Friendly, professional, and reliable approach
This is a fantastic opportunity for someone looking to join a stable business offering a supportive working environment and long-term career prospects. To apply, please submit your CV today...
Customer Service Administrator in Rotherham employer: Insite International
Contact Detail:
Insite International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Rotherham
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous customer service experience aligns with the role of a Customer Services Administrator.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking about their team culture or how they handle customer feedback shows that you’re engaged and ready to contribute positively to their environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Administrator in Rotherham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service and administration experience. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Keep it friendly and professional, just like the vibe we have at StudySmarter.
Show Off Your Communication Skills: Since this role involves a lot of interaction with customers, make sure your application reflects your strong communication skills. We love clear and concise writing, so keep it straightforward and engaging!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Insite International
✨Know the Company Inside Out
Before your interview, take some time to research the property services company. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role is all about handling customer enquiries, be prepared to share examples from your past experiences where you provided excellent customer service. Think of specific situations where you resolved issues or went above and beyond for a customer, as this will demonstrate your suitability for the role.
✨Practice Common Interview Questions
Anticipate questions related to customer service and administration. For instance, you might be asked how you would handle a difficult customer or how you prioritise tasks when scheduling appointments. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Dress the Part and Be Punctual
First impressions matter! Dress professionally to reflect the friendly and reliable approach the company values. Also, make sure to arrive on time for your interview. Being punctual shows respect for the interviewer's time and sets a positive tone for the meeting.