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- Tasks: Handle customer enquiries, book appointments, and coordinate maintenance visits.
- Company: Established property services company with a friendly team.
- Benefits: Competitive salary, stable work hours, and long-term career prospects.
- Other info: Perfect for those seeking a reliable and professional workplace.
- Why this job: Join a supportive environment and make a difference in customer service.
- Qualifications: Experience in customer service or administration and strong communication skills.
A well-established property services company based in the Rotherham area is seeking a Customer Services Administrator to join their friendly and growing team. This is a varied office-based role focused on handling customer enquiries, booking appointments, and coordinating maintenance visits relating to property treatment and repair services.
Key Responsibilities:
- Managing inbound customer calls and emails
- Scheduling appointments for engineers and maintenance teams
- Updating internal systems and customer records
- Providing excellent customer service at all times
- Liaising with tenants, landlords, and contractors
The Ideal Candidate:
- Previous customer service or administration experience
- Strong communication and organisational skills
- Confident using Microsoft Office and internal systems
- Friendly, professional, and reliable approach
This is a fantastic opportunity for someone looking to join a stable business offering a supportive working environment and long-term career prospects. To apply, please submit your CV today.
Customer Service Administrator employer: Insite International
Contact Detail:
Insite International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about handling customer enquiries, try role-playing with a friend or family member. It’ll boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous customer service or administration experience. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!
Show Off Your Communication Skills: Since this role involves handling customer enquiries, it’s important to demonstrate your strong communication skills in your application. Use clear and concise language to show us you can communicate effectively.
Highlight Your Organisational Skills: As a Customer Services Administrator, you'll need to juggle multiple tasks. Make sure to mention any experience you have with scheduling appointments or managing records to prove you’re up for the challenge!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Insite International
✨Know the Company Inside Out
Before your interview, take some time to research the property services company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since the role is all about handling customer enquiries, be prepared to share specific examples from your past experiences. Think of situations where you went above and beyond for a customer or resolved a tricky issue. This will demonstrate your ability to provide excellent service.
✨Practice Your Communication Style
Strong communication skills are key for this position. Practice speaking clearly and confidently about your experiences. You might even want to do a mock interview with a friend to get comfortable discussing your background and how it relates to the job.
✨Be Ready to Discuss Organisational Skills
As a Customer Services Administrator, you'll need to juggle multiple tasks. Prepare to discuss how you stay organised, whether it's through digital tools or traditional methods. Sharing specific strategies you've used in previous roles can really impress your interviewers.