At a Glance
- Tasks: Manage calls and emails, schedule maintenance, and provide top-notch customer service.
- Company: Growing property maintenance organisation with a supportive team culture.
- Benefits: Temp-to-perm role, competitive salary, and Monday to Friday hours.
- Other info: Immediate start available for proactive candidates.
- Why this job: Join a dynamic team and build a stable career in customer service.
- Qualifications: Experience in customer service and administration, plus strong communication skills.
The predicted salary is between 27000 - 27000 £ per year.
We are currently recruiting for a Customer Services Administrator to join a busy and growing property maintenance organisation on a temporary-to-permanent basis. This is a full-time, office-based role in Waltham Abbey, offering an excellent opportunity for someone with strong customer service and administrative skills who is looking for long-term career stability.
Key Responsibilities:
- Managing inbound calls and emails from tenants
- Scheduling and coordinating property maintenance appointments
- Liaising with engineers, contractors, and residents
- Updating internal systems with accurate information
- Providing excellent customer service and resolving queries efficiently
- Supporting the wider team with general administrative duties
The Ideal Candidate Will Have:
- Previous customer service and administration experience
- Excellent communication and organisational skills
- Strong attention to detail
- Confidence using Microsoft Office and CRM systems
- The ability to work in a fast-paced environment and manage multiple tasks
What’s on Offer?
- Temp-to-perm opportunity
- Monday to Friday working hours (9am–5pm)
- Competitive salary of £27,000
- Supportive team environment
- Immediate start available
If you're a proactive and customer-focused administrator looking for your next opportunity, we'd love to hear from you. Apply today or contact us for more information.
Customer Service Administrator in Chelmsford employer: Insite International
Join a dynamic and supportive team in Waltham Abbey, where your customer service and administrative skills will be valued and nurtured. With a competitive salary of £27,000 and a temp-to-perm opportunity, this role offers not just job stability but also a chance for personal and professional growth within a thriving property maintenance organisation. Experience a positive work culture that prioritises collaboration and efficiency, making it an excellent place for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator in Chelmsford
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they do will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when discussing your customer service experience and how it relates to the role.
✨Tip Number 3
Dress appropriately for the interview. A smart appearance can make a great first impression, so choose an outfit that reflects professionalism while still being comfortable.
✨Tip Number 4
Follow up after your interview with a thank-you email. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Administrator in Chelmsford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service and administrative experience. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Be sure to mention your strong communication skills and any experience with CRM systems.
Show Off Your Attention to Detail:In a role like this, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come in directly!
How to prepare for a job interview at Insite International
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Services Administrator. Familiarise yourself with managing calls and emails, scheduling appointments, and liaising with various stakeholders. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about specific situations where you resolved queries efficiently or went above and beyond for a customer. This will highlight your suitability for the role and show that you can handle the fast-paced environment.
✨Brush Up on Your Tech Skills
Since the job requires confidence in using Microsoft Office and CRM systems, it’s a good idea to refresh your skills before the interview. Be ready to discuss your experience with these tools and how you’ve used them to improve efficiency in previous roles.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or what a typical day looks like for a Customer Services Administrator. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
