Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage collections for high-value clients and drive cash recovery strategies.
- Company: Leading professional services firm in the heart of London.
- Benefits: Competitive salary, dynamic work environment, and opportunities for career advancement.
- Why this job: Join a team that values innovation and client relationships while making a real impact.
- Qualifications: Experience in credit control with strong communication and negotiation skills.
- Other info: Be part of exciting finance projects and enhance your professional skills.
The predicted salary is between 30000 - 40000 £ per year.
A leading London-based professional services business is seeking a Credit Controller to strengthen its financial operations and take ownership of a high-value client portfolio. Reporting into senior finance leadership and working alongside operational and client-facing colleagues, you will drive recovery outcomes, reduce aged exposure, and champion smarter ways of working.
What you will be doing
- Managing the full collections cycle for a designated book of accounts, applying intelligent recovery tactics and maintaining rigorous standards of accuracy and compliance.
- Driving cash collection activity using targeted approaches that balance speed of recovery with client relationship quality.
- Reducing overdue balances and managing exposure risk, with a particular focus on accounts aged beyond 90 days.
- Partnering with internal finance colleagues to reconcile payments, resolve discrepancies, and ensure ledger integrity.
- Acting as the primary contact for partners and client teams on all matters relating to outstanding debt and payment terms.
- Hosting regular progress reviews with senior fee earners to discuss portfolio performance, identify barriers, and agree action plans.
- Maintaining comprehensive records of all collection activity to support reporting, audit, and decision-making.
- Ensuring all recovery efforts are conducted in line with internal policy, agreed thresholds, and escalation frameworks.
- Identifying and escalating complex or high-risk cases where senior intervention or legal action may be required.
- Contributing to wider finance projects focused on system enhancements, automation, and process redesign.
- Feeding into strategic discussions around credit risk management, working capital optimisation, and debtor day reduction.
What we are looking for
- An experienced credit professional who combines technical competence with strong interpersonal skills and the confidence to challenge and influence at all levels.
- A solid background in credit control or collections, ideally within a professional services or client-led environment in London.
- The ability to manage competing priorities across a varied portfolio while maintaining focus on outcomes and accuracy.
- Strong communication and negotiation skills, with experience engaging constructively with senior stakeholders and clients.
- A solutions-oriented approach to problem-solving, with the judgment to know when to elevate and when to resolve independently.
- Confidence using finance systems and tools to track performance, manage workflows, and extract insight.
- A proactive mindset and a genuine interest in improving processes, adopting technology, and driving better business outcomes.
- Attention to detail and a commitment to maintaining high standards of data quality and compliance.
Experience working in the professional accountancy industry or a similarly complex, people-driven business would be advantageous.
Credit Controller in City of London employer: Insite Finance
Contact Detail:
Insite Finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those in credit control. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you’d handle specific scenarios, like managing overdue accounts or negotiating with clients. We want you to shine!
✨Tip Number 3
Showcase your skills! Bring along examples of your past successes in collections and client management to interviews. This will help demonstrate your value and how you can drive recovery outcomes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Credit Controller in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Credit Controller role. Highlight your experience in credit control, especially in professional services, and showcase your skills in managing client relationships and collections.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific achievements in cash collection and how you've improved processes in previous positions.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure to demonstrate your interpersonal skills in your application. Share examples of how you've successfully engaged with senior stakeholders or resolved disputes.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Insite Finance
✨Know Your Numbers
Before the interview, brush up on your financial knowledge, especially around credit control metrics. Be ready to discuss how you've successfully managed overdue balances and improved cash flow in previous roles.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with senior stakeholders and clients. Highlight your negotiation skills and how you've maintained strong relationships while driving recovery outcomes.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've tackled complex credit issues. Be ready to explain your thought process and how you decided when to escalate matters or resolve them independently.
✨Familiarise Yourself with Their Processes
Research the company’s approach to credit control and any recent projects they've undertaken. This will help you align your answers with their values and show that you're genuinely interested in contributing to their financial operations.
