Insite Energy in the United Kingdom is seeking a Customer Service Advisor to resolve resident queries about heat network energy accounts with empathy and accuracy. You will support metering and billing processes and act as the first point of contact across phone, email, live chat, and WhatsApp.
Based in a 2-day hybrid role at Stuart House, Peterborough, you’ll review accounts, spot issues, and collaborate with colleagues to deliver timely solutions while upholding data protection standards and
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Energy Billing Support Advisor (Hybrid) in Peterborough employer: Insite Energy
Insite Energy is an exceptional employer, offering a vibrant and supportive work environment in Peterborough, where employees can thrive both personally and professionally. With a strong focus on community engagement, employees benefit from generous holiday allowances, a matched pension scheme, and opportunities for volunteering through our CSR programme. Our commitment to diversity and inclusion ensures that every team member feels valued and empowered to contribute to our mission of delivering excellence in compliance services for heat network clients.
