Insite Energy is looking for an experienced Business Analyst to support the successful delivery of major IT and business transformation initiatives, with a key focus on our Microsoft Dynamics 365 implementation. The Business Analyst will act as the critical link between the business stakeholders, IT teams, and third-party suppliers, ensuring that requirements are clearly understood, accurately documented, and translated into effective, scalable system solutions.
Working within a hybrid Agile/PRINCE2 environment, the Business Analyst will contribute to the early phases of the project lifecycle, including discovery, design, and development, helping to reduce delivery risk, improve process design, and drive operational efficiency. This is a hands-on role where your ability to analyse processes, shape requirements, and guide solution design will directly influence the success of multiple IT projects across the organisation.
Engagement overview:
- 4-month contract.
- £450 per day.
- 37.5 hours per week – Monday to Friday
- Office location: Peterborough (Stuart House, PE1 5DD)
Required skills and attributes:
Essential:
- Proven experience as a Business Analyst on medium-to-large IT transformation projects/programmes
- Hands-on experience with Microsoft Dynamics 365, and the successful migration of a Microsoft Dynamics 365 product.
- Strong requirement elicitation skills – workshops, interviews, observation, document analysis.
- Proficiency in producing high quality BA artefacts: BRDs, user stories, process maps, functional specs, use cases, RACI matrices.
- Experience working in hybrid Agile/PRINCE2 delivery environments.
- Strong UAT facilitation skills – writing test scripts, managing defect tracking, sign-off coo-ordination.
- Experience in stakeholder management across technical and non-technical audiences at all levels.
- Process modelling tools (e.g. Visio)
- Requirements management tools (e.g. Azure DevOps, Jira, Excel)
- Data literacy – ability to contribute to data migration scoping and validation.
Desirable:
- Understanding of Microsoft Power Platform.
- Familiarity with utility/billing/energy management platforms would be a significant differentiator.
- Certified Business Analyst (e.g. BCA Business Analysis Practice).
- PRINCE2 or Agile certification.
- Experience working with system integrators and third-party vendors in a vendor management context.
- Exposure to change management or training delivery
Soft Competencies:
- Strong communication and influencing skills
- Analytical thinking and attention to detail.
- Self-Starter, comfortable with ambiguity in fast-paced environments.
- Collaborative team player with the ability to work across multiple concurrent workstreams.
About Insite
Established in 2009, Insite Energy is a dynamic, fast-growing company that provides services to heat network suppliers in the UK. The services provided include metering & billing of residential customers, the installation (and retrofit) of credit billed and pay-as-you-go equipment, and ongoing maintenance and management of the heat network schemes.
We pride ourselves on our commitment to working as one team to put the customer and client first, delivering a reliable, competitive, and professional service. We are tireless in our efforts to be the best at what we do, which is reflected in our Trustpilot rating. With just over 90 current employees, we are small but mighty, delivering more by working together.
At Insite Energy, we embrace diversity and inclusion. We value all backgrounds, identities, and experiences. We're committed to providing equal opportunities for all and offering reasonable adjustments to ensure accessibility and inclusivity throughout the application process and in the workplace.
Our Values:
Community
Innovation
Excellence
Sustainability
