At a Glance
- Tasks: Support installation and maintenance of heat network equipment in homes and construction sites.
- Company: Join Insite Energy, a dynamic and fast-growing company in the heat network sector.
- Benefits: Competitive salary, company van, 25 days holiday, and opportunities for volunteering.
- Other info: Enjoy a vibrant work culture with social events and career growth opportunities.
- Why this job: Make a real impact while working with cutting-edge technology in a supportive team.
- Qualifications: NVQ level 2 in plumbing and heating; customer service skills are a plus.
The predicted salary is between 30000 - 40000 £ per year.
Insite Field Technical Engineers support the installation, maintenance, and effective operation of heat network equipment (HIUs, Valves, Meters, PAYG devices & metering systems) deployed within our client’s developments and their customers’ homes. The role includes the installation & commissioning, fault detection & remedy of all in-property assets connected to the central heat and cooling networks. Much of this role includes working in the built environment on multi-million-pound construction schemes and in people’s homes.
Specific Responsibilities Include:
- Installation and commissioning of Insite prepayment & controlled credit systems.
- Using a laptop and tablet device to commission metering equipment, update records and systems.
- Problem solving and fault-finding issues on site and liaising with other trades and the main contractor.
- Liaise with & report to site staff (clients, principal contractors, consultants & heating/plumbing sub-contractors).
- Heat Interface Unit (HIU) replacement, maintenance, and servicing (mainly in occupied homes).
- Mechanical Ventilation Heat Recovery Units (MVHR) installation, replacement and maintenance.
- Fan Coiled Units (FCU) and cooling meter replacement, maintenance, and servicing.
- Installation and maintenance of in-property heating and cooling controls.
- Commissioning, service, and repair of in-property heating and cooling systems.
- Conduct site surveys and assist the Installations Team with the installation and commissioning of new systems.
- Full installation, retrofitting and maintenance of multi-utility Pay-As-You-Go metering systems, including prepayment valve, mains spur, wiring and commission (mainly in occupied homes).
- Installing IT Gateways & Radio Frequency (RF) equipment.
Work In Plantrooms:
- Provide both pre-planned and reactive maintenance to plantrooms which we are contracted to maintain (training provided).
- Carry out monthly inspections and condition reports on plant and kit installed with the plantrooms and infrastructure (training provided).
- Replacement of components such as pumps, valves and other components as deemed necessary (training provided).
Support On-going Customer Services:
- Provide reactive maintenance; including equipment installed in people’s homes or commissioned within a scheme but not yet handed over to clients/residents.
Location and Working Hours:
- Full-time position (37.5 hours per week).
- Monday to Friday working 7.5 hours per day between 08:00 and 20:00.
Required Skills And Attributes:
- Minimum qualification of NVQ level 2, or equivalent, in plumbing and heating.
- Certified in 18th edition domestic wiring (not essential, training can be provided).
- CSCS card – Essential.
- SMSTS or H&S qualification – desirable.
- First aid trained – desirable.
- Full driving licence essential.
- Positive attitude towards providing customer service excellence in all aspects of work.
- Happy to work as an individual but contribute to the team goals, ethos and share best practice.
Benefits:
- Salary: Competitive base salary + KPI related bonus.
- Vehicle: Company van included (personal usage permitted subject to tax and fuel charges).
- Holiday Allowance: 25 days of holiday per year, plus English bank and public holidays, plus an additional day of Birthday leave.
- Pension Scheme: Employer pension contribution matched at 4%.
- Employee Assistance Programme (EAP): Free, confidential support available for personal and professional challenges.
- Corporate Social Responsibility (CSR) Programme: "DO RIGHT WITH INSITE" provides up to 2 paid days off per year for volunteering with company-led initiatives.
- Social Events: Regular company social events, including an annual Summer Party and Christmas Party.
This benefits package offers a vibrant and supportive work environment, with opportunities for professional growth, work-life balance, and community engagement.
About Insite:
Established in 2009, Insite Energy is a dynamic, fast-growing company that provides services to heat network suppliers in the UK. The services provided include metering & billing of residential customers, the installation (and retrofit) of credit-billed and pay-as-you-go equipment, and ongoing maintenance and management of the heat network schemes. We pride ourselves on our commitment to working as one team to put the customer and client first, delivering a reliable, competitive, and professional service. We are tireless in our efforts to be the best at what we do, which is reflected in our Trustpilot rating. With just over 70 current employees, we are small but mighty, delivering more by working together. At Insite Energy, we embrace diversity and inclusion. We value all backgrounds, identities, and experiences. We're committed to providing equal opportunities for all and offering reasonable adjustments to ensure accessibility and inclusivity throughout the application process and in the workplace.
Our Values:
- Community
- Innovation
- Excellence
- Sustainability
Field Technical Engineer in London employer: Insite Energy
Insite Energy is an exceptional employer that champions innovation and sustainability in the heat network sector. With a flexible hybrid working model and opportunities for UK-wide travel, employees enjoy a collaborative work culture that fosters professional growth through hands-on experience and continuous learning. The company's commitment to regulatory compliance and cutting-edge technology ensures that team members are at the forefront of industry advancements, making it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Field Technical Engineer in London
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Insite Energy, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Field Technical Engineer at Insite Energy.
We think you need these skills to ace Field Technical Engineer in London
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Insite Energy
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
