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- Tasks: Manage client accounts, analyse data, and present solutions to enhance service delivery.
- Company: Join Insite Energy, a dynamic and fast-growing company in the energy sector.
- Benefits: Competitive salary, 25 days holiday, pension scheme, and employee support programmes.
- Why this job: Make a real impact by improving client services and expanding our client base.
- Qualifications: Experience in B2B account management and strong communication skills required.
- Other info: Enjoy a vibrant work culture with social events and opportunities for professional growth.
The predicted salary is between 28800 - 42000 £ per year.
We're looking for an experienced Business to Business Account Manager to join us, working as part of our Client Services team. The responsibilities include assessing financial and operational data relating to the performance of our clients' heat networks. You will utilise this data and present monthly/quarterly updates to your portfolio of clients highlighting risks, presenting solutions, and collaborating with internal departments to deliver improvements that mitigate those risks.
To succeed in this post‐sales role, you should be adept in providing professional written and verbal business updates, be passionate about delivering the highest service standards to our clients and have the gravitas to challenge the status quo by recommending business process changes to help enhance the overall services we provide. Ultimately, you will ensure our company retains and expands our client base.
Location and working hours: Working at either the Peterborough (PE1 5DD) or London (EC2Y 9DT) office with home working available and nationwide travel to client meetings. Monday to Friday 37.5 hours per week.
Required Skills And Attributes:
- Proven work experience as a B2B account manager, preferably within the energy sector or evidence of success in a similar role.
- Solid understanding of financial reporting.
- Excellent written and verbal communication skills.
- Excellent planning and time management skills, able to deliver against committed deadlines.
- Intermediate to advanced Microsoft Excel, PowerPoint and Word skills.
- Ability to write and deliver creative, imaginative presentations and communications.
- Self‐motivated, enthusiastic approach.
- A hunger for self‐development.
Benefits:
- Salary: Competitive salary, based on skills, knowledge and experience.
- Holiday Allowance: 25 days of holiday per year, plus English bank and public holidays, plus an additional day of Birthday leave.
- Pension Scheme: Employer pension contribution matched at 4%.
- Employee Assistance Programme (EAP): Free, confidential support available for personal and professional challenges.
- Corporate Social Responsibility (CSR) Programme: "DO RIGHT WITH INSITE" provides up to 2 paid days off per year for volunteering with company‐led initiatives.
- Social Events: Regular company social events, including an annual Summer Party and Christmas Party.
This benefits package offers a vibrant and supportive work environment, with opportunities for professional growth, work‐life balance, and community engagement.
About Insite: Established in 2009, Insite Energy is a dynamic, fast‐growing company that provides services to heat network suppliers in the UK. The services provided include metering & billing of residential customers, the installation (and retrofit) of credit‐billed.
Client Account Manager in London employer: Insite Energy
Contact Detail:
Insite Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. The more people you know, the better your chances of landing that Client Account Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to meet with potential employers, bring along examples of your work. Whether it’s financial reports or presentations, having tangible proof of your abilities can really set you apart from the competition.
✨Tip Number 3
Be ready to chat about your experience! Prepare for interviews by thinking through how your past roles relate to the job description. Be ready to discuss how you've tackled challenges and improved processes in previous positions—this is key for a Client Account Manager!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining us. It shows initiative and enthusiasm, which are exactly the qualities we’re looking for in a new team member.
We think you need these skills to ace Client Account Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Account Manager role. Highlight your experience in B2B account management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since excellent written communication is key for this role, ensure your application is clear, concise, and free of errors. Use professional language but let your personality shine through. We love a bit of flair!
Demonstrate Your Analytical Skills: Given the focus on financial and operational data, include examples of how you've successfully used data to drive decisions or improvements in past roles. We’re looking for someone who can turn numbers into actionable insights!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Insite Energy
✨Know Your Numbers
As a Client Account Manager, you'll be dealing with financial and operational data. Brush up on your understanding of financial reporting and be ready to discuss how you've used data to drive decisions in past roles. This will show your potential employer that you can handle the analytical side of the job.
✨Master Your Presentation Skills
You'll need to present updates and solutions to clients regularly. Practice delivering clear and engaging presentations using PowerPoint. Consider creating a mock presentation based on hypothetical client data to demonstrate your ability to communicate complex information effectively.
✨Show Your Passion for Service
The role requires a commitment to high service standards. Be prepared to share examples of how you've gone above and beyond for clients in previous positions. This will highlight your dedication and help you stand out as a candidate who truly cares about client satisfaction.
✨Be Ready to Challenge the Status Quo
In this role, you'll need to recommend process changes. Think of instances where you've identified inefficiencies and proposed solutions. Discussing these experiences will demonstrate your proactive approach and ability to think critically about improving services.
