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- Tasks: Be the operational heartbeat, managing stock and coordinating teams to keep everything running smoothly.
- Company: Join Insite Energy, a dynamic and fast-growing company in the heat network sector.
- Benefits: Enjoy a competitive salary, 25 days holiday, and opportunities for professional growth.
- Why this job: Make a real impact in operations while developing valuable skills in a flourishing industry.
- Qualifications: Strong admin skills and a proactive attitude; experience in operations or logistics is a plus.
- Other info: Join a supportive team with regular social events and a commitment to community engagement.
The predicted salary is between 30000 - 35000 £ per year.
Join Our Operations & Maintenance Team. We’re looking for an organised, proactive, and hands‑on Operations Coordinator to play a central role in keeping our engineering and field operations running smoothly. Our Operations & Maintenance (O&M) team underpins every aspect of stock, tooling, systems, and engineering support across the business, ensuring our service delivery is efficient, compliant, and ready to scale.
As our Operations Coordinator, you’ll be the operational heartbeat of the team. You’ll manage engineer van stock, oversee tooling and asset tracking, coordinate between internal teams, and keep our systems and processes aligned. While fleet experience is not essential, you’ll be confident working with data, systems, and operational workflows, and keen to learn new areas as the role develops. You’ll ensure our engineers have what they need, when they need it, while you maintain the accuracy and structure that keeps our operations performing at their best. You’ll report to the Field Operations Manager and work closely with Planning, Finance, and the wider operational teams to maintain the workflows that keep our field teams equipped and ready. This role is ideally suited for someone who has recently completed relevant training or education, or for applicants with entry‑level experience in a similar role. It offers the chance to grow quickly within a small but expanding business, make a real impact across operations, and develop valuable skills in a flourishing industry.
Key Responsibilities
- Manage engineer van stock and small lock-up stock levels.
- Oversee fleet administration for ~ 20 vans, including maintenance scheduling, compliance tracking, and onboarding.
- Coordinate between Planning, Finance, and Engineering teams to keep operations aligned.
- Manage engineer tooling, asset tracking, and record accuracy.
- Receive deliveries, manage stock movement, and maintain warehouse organisation.
- Support engineer onboarding and maintain system records across fleet, tooling and stock.
- Contribute to wider operational administration as the role develops.
- Support process improvement and help refine operational workflows.
Required Skills And Attributes
- Strong administrative experience in operations, logistics, or engineering support.
- Experience with fleet administration (e.g., maintenance scheduling, compliance tracking, vehicle onboarding, insurance/tax updates).
- Practical experience with stock control or warehouse processes, including deliveries, issuing materials, and cycle counts.
- Strong Excel skills and confident use of MS Office.
- Comfortable working across multiple systems and processes.
- Experience with operational platforms such as Monday.com (desirable).
- BigChange system knowledge (highly desirable).
- Sage experience helpful, but not essential.
- Excellent organisation and attention to detail, especially with asset records, compliance, and stock accuracy.
- Clear communicator, able to work closely with engineers, planners, suppliers, and internal teams.
- Exposure to change or process improvement is a strong plus.
Benefits
- Salary: £30,000 - £35,000 based on knowledge, skills and experience.
- Holiday Allowance: 25 days of holiday per year, plus English bank and public holidays, plus an additional day of Birthday leave.
- Pension Scheme: Employer pension contribution matched at 4%.
- Employee Assistance Programme (EAP): Free, confidential support available for personal and professional challenges.
- Corporate Social Responsibility (CSR) Programme: "DO RIGHT WITH INSITE" provides up to 2 paid days off per year for volunteering with company-led initiatives.
- Social Events: Regular company social events, including an annual Summer Party and Christmas Party.
This benefits package offers a vibrant and supportive work environment, with opportunities for professional growth, work-life balance, and community engagement.
About Insite
Established in 2009, Insite Energy is a dynamic, fast-growing company that provides services to heat network suppliers in the UK. The services provided include metering & billing of residential customers, the installation (and retrofit) of credit billed and pay-as-you-go equipment, and ongoing maintenance and management of the heat network schemes. We pride ourselves on our commitment to working as one team to put the customer and client first, delivering a reliable, competitive, and professional service. We are tireless in our efforts to be the best at what we do, which is reflected in our Trustpilot rating. With just over 100 current employees, we are small but mighty, delivering more by working together. At Insite Energy, we embrace diversity and inclusion. We value all backgrounds, identities, and experiences. We’re committed to providing equal opportunities for all and offering reasonable adjustments to ensure accessibility and inclusivity throughout the application process and in the workplace.
Our Values
- Community
- Innovation
- Excellence
- Sustainability
Operations Coordinator in City of London employer: Insite Energy
Contact Detail:
Insite Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their values and how they align with yours. This will help you show that you're not just a fit for the role, but also for the team culture.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to operations and logistics. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your relevant experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Operations Coordinator in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Coordinator role. Highlight your relevant experience in operations, logistics, or engineering support, and show us how your skills align with what we're looking for.
Show Off Your Organisational Skills: Since this role is all about keeping things running smoothly, give us examples of how you've managed stock, tools, or data in the past. We want to see your attention to detail and how you keep everything organised!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts well. This will help us understand your experience and how you can contribute to our team.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Insite Energy
✨Know Your Operations
Familiarise yourself with the key responsibilities of the Operations Coordinator role. Understand how managing engineer van stock, overseeing fleet administration, and coordinating between teams contribute to smooth operations. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Skills
Be ready to discuss your administrative experience and any relevant skills, especially in Excel and operational platforms like Monday.com or BigChange. Prepare examples of how you've used these skills in past roles or projects to improve processes or manage stock effectively.
✨Communicate Clearly
As a clear communicator, practice articulating your thoughts on how you would coordinate between different teams. Think about how you can convey complex information simply and effectively, as this is crucial for the role. Consider preparing a few scenarios where you successfully communicated with various stakeholders.
✨Emphasise Your Proactivity
Highlight instances where you've taken initiative in previous roles, especially in operations or logistics. Discuss how you’ve contributed to process improvements or maintained accuracy in records. This will show that you're not just reactive but also proactive in ensuring operations run smoothly.