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For Companies At a Glance
- Tasks: Lead and enhance debt-recovery processes while supporting residents with empathy.
- Company: Insite Energy, a forward-thinking company focused on sustainable energy solutions.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Make a real difference in residents' lives while developing your financial expertise.
- Qualifications: Experience in credit control and strong communication skills are essential.
- Other info: Join a dynamic team dedicated to creating fair outcomes for all.
The predicted salary is between 43200 - 72000 £ per year.
About the role
Insite Energy is seeking a Senior Credit Controller to lead our approach to managing and reducing resident arrears across heat network consumption. This role combines strong financial oversight with empathetic resident support, ensuring fair and sustainable outcomes for both residents and clients.
What you'll do:
- Lead and improve resident debt-recovery processes and communication templates.
Senior Credit Controller employer: Insite Energy Limited
Contact Detail:
Insite Energy Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a Senior Credit Controller role or can give you insider tips on the application process.
✨Tip Number 2
Prepare for interviews by practising common questions related to debt recovery and resident support. We recommend role-playing with a friend or using online resources to get comfortable discussing your strategies and experiences.
✨Tip Number 3
Showcase your empathy and communication skills during interviews. As a Senior Credit Controller, you'll need to balance financial oversight with resident support, so be ready to share examples of how you've successfully managed similar situations in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and debt recovery. We want to see how you've successfully managed resident arrears in the past, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting residents while managing finances. We love seeing genuine enthusiasm for the role, so let your personality come through.
Showcase Your Communication Skills: Since this role involves a lot of communication with residents, make sure to highlight your ability to convey complex financial information in an empathetic way. We value clear and compassionate communication, so give us examples!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Insite Energy Limited
✨Know Your Numbers
As a Senior Credit Controller, you'll need to demonstrate your financial acumen. Brush up on key metrics related to debt recovery and be ready to discuss how you've successfully managed resident arrears in the past. Show them you understand the numbers and can use them to drive results.
✨Empathy is Key
This role requires a balance of financial oversight and resident support. Prepare examples of how you've handled sensitive situations with empathy. Think about times when you turned a difficult conversation into a positive outcome for both the resident and the company.
✨Master the Communication Templates
Insite Energy values effective communication. Familiarise yourself with their approach to communication templates for debt recovery. Bring ideas on how you could improve these processes or share successful templates you've used in previous roles.
✨Showcase Leadership Skills
As a leader in this role, you'll need to inspire and guide others. Be prepared to discuss your leadership style and provide examples of how you've led teams to improve debt recovery processes. Highlight any training or mentoring experiences that showcase your ability to lead effectively.
