At a Glance
- Tasks: Support installation and maintenance of heat network equipment in homes and construction sites.
- Company: Join Insite Energy, a dynamic and fast-growing company in the heat network sector.
- Benefits: Competitive salary, company van, 25 days holiday, and volunteering days.
- Other info: Enjoy a vibrant work culture with regular social events and professional growth opportunities.
- Why this job: Make a real impact in people's homes while developing your technical skills.
- Qualifications: NVQ level 2 in plumbing and heating; customer service attitude essential.
The predicted salary is between 38250 - 46750 £ per year.
About the role
Insite HIU Engineer’s support the installation, maintenance, and effective operation of heat network equipment (HIU’s, Valves, Meters, PAYG devices & metering systems) deployed within our client’s developments and their customers’ homes.
The HIU Engineer role includes the installation & commissioning, fault detection & remedy of all in property assets which are connected to the central heat and cooling networks.
Much of this role includes working in the built environment on multi- million-pound construction schemes and in people’s homes.
- Specific responsibilities include
- Installation and commissioning Insite prepayment & controlled credit systems
- Using a laptop and tablet device to commission metering equipment, update records and systems.
- Problem solving and fault- finding issues on site and liaising with other trades and the main contractor.
- Liaise with & report to site staff (clients, principal contractors, consultants & heating / plumbing sub- contractors)
- Heat Interface Unit (HIU) replacement, maintenance, and servicing (mainly in occupied homes).
- Mechanical Ventilation Heat Recovery Units (MVHR) installation, replacement and maintenance.
- Fan Coiled Units (FCU) and cooling meter replacement, maintenance, and servicing.
- Installation and maintenance of in property heating and cooling controls
- Commissioning, service, and repair of in property heating and cooling systems
- To conduct site surveys and assist the Installations Team with the installation and commissioning of new systems.
- Full installation, retrofitting and maintenance of multi utility Pay-As-You-Go metering systems, including prepayment valve, mains spur, wiring and commission (mainly in occupied homes).
- Installing IT Gateways & Radio Frequency (RF) equipment.
- Work in plantrooms
- Provide both pre-planned and reactive maintenance to plantrooms which we are contracted to maintain (training provided).
- Carry out monthly inspections and condition reports on plant and kit installed with the plantrooms and infrastructure (training provided).
- Replacement of components such has pumps, valves and other components as deemed necessary (training provided).
- Support on-going Customer Services
- Provide reactive maintenance; including equipment installed in people’s homes or commissioned within a scheme but not yet handed over to clients / residents
Location and working hours
- Full-time position (37.5 hours per week).
- Monday to Friday working 7.5 hours per day between 08:00 and 20:00.
Required skills and attributes
- Minimum qualification of NVQ level 2, or equivalent, in plumbing and heating
- Certified in 18th edition domestic wiring (not essential, training can be provided)
- CSCS card - Essential
- SMSTS or H&S qualification - desirable
- First aid trained – desirable
- Full driving licence essential
- Positive attitude towards providing customer service excellence in all aspects of work
- Happy to work as an individual but contribute to the team goals, ethos and share best practice
Benefits
- Competitive base salary + KPI related bonus
- Company van included (personal usage permitted subject to tax and fuel charges)
- 25 days of holiday per year, plus English bank and public holidays, plus an additional day of Birthday leave.
- Employer pension contribution matched at 4%.
- Free, confidential support available for personal and professional challenges.
- "DO RIGHT WITH INSITE" provides up to 2 paid days off per year for volunteering with company-led initiatives. Additional information can be viewed here
- Regular company social events, including an annual Summer Party and Christmas Party.
- This benefits package offers a vibrant and supportive work environment, with opportunities for professional growth, work-life balance, and community engagement.
- About Insite
Established in 2009, Insite Energy is a dynamic, fast-growing company that provides services to heat network suppliers in the UK.
The services provided include metering & billing of residential customers, the installation (and retrofit) of credit billed and pay-as-you-go equipment, and ongoing maintenance and management of the heat network schemes.
We pride ourselves on our commitment to working as one team to put the customer and client first, delivering a reliable, competitive, and professional service.
We are tireless in our efforts to be the best at what we do, which is reflected in our Trustpilot rating.
With just over 70 current employees, we are small but mighty, delivering more by working together.
At Insite Energy, we embrace diversity and inclusion.
We value all backgrounds, identities, and experiences.
We're committed to providing equal opportunities for all and offering reasonable adjustments to ensure accessibility and inclusivity throughout the application process and in the workplace.
Our Values
- Community
- Innovation
- Excellence
- Sustainability
- #J-18808-Ljbffr
Field Technical Engineer employer: Insite Energy Limited
Insite Energy is an exceptional employer located in Peterborough, offering a vibrant and supportive work environment for Credit Controllers. With a strong focus on employee growth, our benefits include 26 days of holiday, a matched pension scheme, and opportunities for community engagement through our CSR programme. We foster a collaborative culture that values diversity and inclusion, ensuring that every team member can thrive while contributing to our mission of delivering excellent service.
StudySmarter Expert Advice🤫
We think this is how you could land Field Technical Engineer
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Field Technical Engineer
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Insite Energy Limited's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Insite Energy Limited. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Insite Energy Limited
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Insite Energy Limited.
