Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client accounts, assess performance data, and present solutions to enhance services.
- Company: Insite Energy is a fast-growing company providing essential services to heat network suppliers in the UK.
- Benefits: Enjoy a competitive salary, 25 days holiday, remote work options, and paid volunteering days.
- Why this job: Join a dynamic team focused on innovation, community, and delivering top-notch service to clients.
- Qualifications: Experience as a B2B account manager, strong communication skills, and proficiency in Microsoft Office.
- Other info: Work from Peterborough or London with opportunities for nationwide travel and professional development.
The predicted salary is between 30000 - 35000 £ per year.
About Insite
Established in 2009, Insite Energy is a dynamic, fast-growing company that provides services to heat network suppliers in the UK. The services provided include metering & billing of residential customers, the installation (and retrofit) of credit billed and pay-as-you-go equipment, and ongoing maintenance and management of the heat network schemes.
We pride ourselves on our commitment to working as one team to put the customer and client first, delivering a reliable, competitive, and professional service. We are tireless in our efforts to be the best at what we do, which is reflected in our Trustpilot rating. With just over 70 current employees, we are small but mighty, delivering more by working together.
At Insite Energy, we embrace diversity and inclusion. We value all backgrounds, identities, and experiences. We\’re committed to providing equal opportunities for all and offering reasonable adjustments to ensure accessibility and inclusivity throughout the application process and in the workplace.
About the role
We’re looking for an experienced Business to Business Account Manager to join us, working as part of our Client Services team. The responsibilities include assessing financial and operational data relating to the performance of our client’s heat networks. You will utilise this data and present monthly/quarterly updates to your portfolio of clients highlighting risks, presenting solutions, and collaborating with internal departments to deliver improvements that mitigate those risks.
To succeed in this post-sales role, you should be adept in providing professional written and verbal business updates, be passionate about delivering the highest service standards to our clients and have the gravitas to challenge the status quo by recommending business process changes to help enhance the overall services we provide.
Ultimately, you will ensure our company retains and expands our client base.
Location and working hours:
Working at either the Peterborough (PE1 5DD) or London (EC2Y 9DT) office with remote working available and nationwide travel to client meetings.
Monday to Friday – 37.5 hours per week.
Required skills and attributes:
- Proven work experience as a B2B account manager, preferably within the energy sector or evidence of success in a similar role.
- Solid understanding of financial reporting.
- Excellent written and verbal communication skills.
- Excellent planning and time management skills, able to deliver against committed deadlines.
- Intermediate to advanced Microsoft Excel, Powerpoint and word skills.
- Ability to write and deliver creative, imaginative presentations and communications.
- Self-motivated, enthusiastic approach.
- A hunger for self-development.
Benefits:
- Salary : £30,000 to £35,000 depending on experience.
- Holiday Allowance: 25 days of holiday per year, plus English bank and public holidays, plus an additional day of Birthday leave.
- Pension Scheme: Employer pension contribution matched at 4%.
- Employee Assistance Programme (EAP): Free, confidential support available for personal and professional challenges.
- Corporate Social Responsibility (CSR) Programme: \”DO RIGHT WITH INSITE\” provides up to 2 paid days off per year for volunteering with company-led initiatives. Additional information can be viewed here
- Social Events: Regular company social events, including an annual Summer Party and Christmas Party.
- This benefits package offers a vibrant and supportive work environment, with opportunities for professional growth, work-life balance, and community engagement.
Our Values:
Community
Innovation
Excellence
Sustainability
#J-18808-Ljbffr
Client Account Manager employer: Insite Energy Limited
Contact Detail:
Insite Energy Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager
✨Tip Number 1
Familiarise yourself with the energy sector, particularly heat networks. Understanding the specific challenges and opportunities in this field will help you engage more effectively during interviews and demonstrate your passion for the role.
✨Tip Number 2
Network with professionals in the energy sector, especially those who work in account management. Attend industry events or join relevant online forums to build connections that could provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss your experience with financial reporting and data analysis. Be ready to share specific examples of how you've used these skills to improve client relationships or drive business results in previous roles.
✨Tip Number 4
Showcase your communication skills by preparing a mock presentation on a relevant topic. This will not only help you practice but also demonstrate your ability to convey complex information clearly and effectively during the interview process.
We think you need these skills to ace Client Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a B2B account manager, especially in the energy sector. Use specific examples that demonstrate your success in managing client accounts and improving service delivery.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client service and your ability to analyse financial and operational data. Mention how your skills align with Insite Energy's values of community, innovation, excellence, and sustainability.
Showcase Communication Skills: Since excellent written and verbal communication skills are crucial for this role, consider including a brief example in your application that illustrates your ability to present complex information clearly and effectively.
Highlight Self-Motivation and Development: In your application, emphasise your self-motivated approach and any relevant professional development you've pursued. This could include training in financial reporting or advanced Microsoft Office skills, which are important for the role.
How to prepare for a job interview at Insite Energy Limited
✨Know Your Numbers
As a Client Account Manager, you'll be dealing with financial and operational data. Brush up on your understanding of financial reporting and be prepared to discuss how you've used data to drive decisions in previous roles.
✨Showcase Your Communication Skills
Excellent written and verbal communication is key for this role. Prepare examples of how you've effectively communicated complex information to clients or stakeholders, and practice articulating your thoughts clearly during the interview.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you've identified risks and proposed solutions in your past roles. Highlight your ability to challenge the status quo and suggest process improvements that have led to better outcomes.
✨Emphasise Your Team Spirit
Insite Energy values teamwork and collaboration. Share experiences that showcase your ability to work well within a team, especially in cross-departmental projects, and how you contribute to a positive team environment.
