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For Companies At a Glance
- Tasks: Manage client accounts, analyse data, and present solutions to enhance service delivery.
- Company: Join Insite Energy, a dynamic and fast-growing company in the energy sector.
- Benefits: Enjoy competitive salary, 25 days holiday, and opportunities for professional growth.
- Why this job: Make a real impact by improving client services and driving innovation.
- Qualifications: Experience in B2B account management and strong communication skills required.
- Other info: Flexible working options and vibrant company culture with regular social events.
The predicted salary is between 36000 - 60000 £ per year.
About the role
We are looking for an experienced Business to Business Account Manager to join us, working as part of our Client Services team. The responsibilities include assessing financial and operational data relating to the performance of our clients' heat networks. You will utilise this data and present monthly/quarterly updates to your portfolio of clients highlighting risks, presenting solutions, and collaborating with internal departments to deliver improvements that mitigate those risks.
To succeed in this post-sales role, you should be adept in providing professional written and verbal business updates, be passionate about delivering the highest service standards to our clients and have the gravitas to challenge the status quo by recommending business process changes to help enhance the overall services we provide. Ultimately, you will ensure our company retains and expands our client base.
Location and working hours:
Working at either the Peterborough (PE1 5DD) or London (EC2Y 9DT) office with home working available and nationwide travel to client meetings. Monday to Friday 37.5 hours per week.
Required skills and attributes:
- Proven work experience as a B2B account manager, preferably within the energy sector or evidence of success in a similar role.
- Solid understanding of financial reporting.
- Excellent written and verbal communication skills.
- Excellent planning and time management skills, able to deliver against committed deadlines.
- Intermediate to advanced Microsoft Excel, PowerPoint and Word skills.
- Ability to write and deliver creative, imaginative presentations and communications.
- Self-motivated, enthusiastic approach.
- A hunger for self-development.
Benefits:
- Salary: Competitive salary, based on skills, knowledge and experience.
- Holiday Allowance: 25 days of holiday per year, plus English bank and public holidays, plus an additional day of Birthday leave.
- Pension Scheme: Employer pension contribution matched at 4%.
- Employee Assistance Programme (EAP): Free, confidential support available for personal and professional challenges.
- Corporate Social Responsibility (CSR) Programme: "DO RIGHT WITH INSITE" provides up to 2 paid days off per year for volunteering with company-led initiatives.
- Social Events: Regular company social events, including an annual Summer Party and Christmas Party.
This benefits package offers a vibrant and supportive work environment, with opportunities for professional growth, work-life balance, and community engagement.
About Insite
Established in 2009, Insite Energy is a dynamic, fast-growing company that provides services to heat network suppliers in the UK. The services provided include metering & billing of residential customers, the installation (and retrofit) of credit billed and pay-as-you-go equipment, and ongoing maintenance and management of the heat network schemes.
We pride ourselves on our commitment to working as one team to put the customer and client first, delivering a reliable, competitive, and professional service. We are tireless in our efforts to be the best at what we do, which is reflected in our Trustpilot rating. With just over 70 current employees, we are small but mighty, delivering more by working together.
At Insite Energy, we embrace diversity and inclusion. We value all backgrounds, identities, and experiences. We're committed to providing equal opportunities for all and offering reasonable adjustments to ensure accessibility and inclusivity throughout the application process and in the workplace.
Our Values:
- Community
- Innovation
- Excellence
- Sustainability
Client Account Manager in City of London employer: Insite Energy Limited
Contact Detail:
Insite Energy Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience as a B2B account manager can benefit the company. Highlight your skills in financial reporting and communication, and don’t forget to showcase your enthusiasm for delivering top-notch service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Insite Energy. Don’t miss out on the chance to be part of something great!
We think you need these skills to ace Client Account Manager in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Account Manager role. Highlight your experience in B2B account management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since excellent written communication is key for this role, ensure your application is clear, concise, and free of errors. Use professional language but let your personality shine through. We love a bit of creativity!
Demonstrate Your Passion: Let us know why you're excited about working with Insite Energy. Share your enthusiasm for the energy sector and how you can contribute to our mission. We’re looking for someone who’s not just qualified but also genuinely interested in what we do.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Insite Energy Limited
✨Know Your Numbers
As a Client Account Manager, you'll be dealing with financial and operational data. Brush up on your financial reporting skills and be ready to discuss how you've used data to drive decisions in the past. This will show your potential employer that you can assess risks and present solutions effectively.
✨Master Your Presentation Skills
You'll need to deliver creative and engaging presentations to clients. Practice your presentation skills ahead of time, focusing on clarity and impact. Use tools like PowerPoint to create visually appealing slides that highlight key points, and rehearse your delivery to ensure confidence during the interview.
✨Showcase Your Communication Skills
Excellent written and verbal communication is crucial for this role. Prepare examples of how you've successfully communicated complex information to clients or colleagues in the past. Be ready to demonstrate your ability to challenge the status quo and recommend process changes during the interview.
✨Demonstrate Your Enthusiasm for Self-Development
Insite Energy values a hunger for self-development. Be prepared to discuss any recent training, courses, or personal projects that showcase your commitment to growth. This will not only reflect your motivation but also align with the company's values of innovation and excellence.
