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- Tasks: Lead and coordinate essential services like security, cleaning, and catering for a smooth-running site.
- Company: Join a dynamic team focused on respect, collaboration, and inclusion.
- Benefits: Competitive salary, bonus, and excellent benefits package.
- Why this job: Make a real impact by creating a safe and welcoming environment.
- Qualifications: Experience in facilities management and strong organisational skills required.
- Other info: Opportunity to develop your career in a fast-paced, supportive environment.
The predicted salary is between 55000 - 58000 £ per year.
We are looking for a Soft Services Manager who values respect, collaboration and inclusion, and is passionate about creating a safe, welcoming, and well-run site. In this visible, collaborative role, you’ll coordinate and manage essential services including security, cleaning, catering, waste management, access control, CCTV, and document handling while line managing on-site support staff and working closely with colleagues and external partners to ensure services are delivered safely and consistently.
What you’ll be doing:
- Lead and coordinate all soft services, including security, cleaning, catering, waste management and access control, ensuring the site runs smoothly and safely.
- Manage contracts and suppliers, monitoring performance, addressing issues, and driving continuous improvement.
- Line manage Reception and Handyperson staff, supporting and developing them in a positive, inclusive environment.
- Ensure all services comply with health, safety and statutory requirements.
- Oversee budgets and purchase orders, ensuring cost-effective delivery of services.
- Act as the main point of contact for colleagues, contractors and visitors, building strong relationships.
- Manage day-to-day site operations, reactive requests and event support.
- Monitor performance, provide clear reports and implement improvements to enhance service quality.
About You:
We welcome applicants from a wide range of backgrounds and experiences. You may bring:
- A Soft Services or Facilities Management qualification, or equivalent practical experience.
- Experience managing contracts and external suppliers.
- Strong organisational and communication skills.
- Experience working in a fast-paced operational, production or manufacturing environment.
- Exposure to small works, refurbishments or minor fit-out projects.
- An IOSH or equivalent Health & Safety qualification.
If this sounds like the right role for you, we’d love to hear from you. Please submit your CV!
Soft Services Manager in Greenwich employer: Insignis Talent
Contact Detail:
Insignis Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Soft Services Manager in Greenwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Soft Services Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since this role is all about collaboration and inclusion, be ready to share examples of how you've fostered these qualities in your previous positions.
✨Tip Number 3
Showcase your soft skills! In a role that involves managing teams and liaising with various stakeholders, your ability to communicate effectively and build relationships is key. Be sure to highlight these skills during your conversations.
✨Tip Number 4
Don't forget to apply through our website! We want to make it easy for you to land that Soft Services Manager position. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Soft Services Manager in Greenwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Soft Services Manager role. Highlight your experience in managing contracts, coordinating services, and any relevant qualifications to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about creating a safe and welcoming environment. Share specific examples of how you've successfully managed soft services in the past.
Showcase Your Soft Skills: We value respect, collaboration, and inclusion, so don’t forget to highlight your interpersonal skills. Mention how you’ve built strong relationships with colleagues and external partners in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Insignis Talent
✨Know Your Soft Services
Make sure you brush up on your knowledge of soft services like security, cleaning, and catering. Be ready to discuss how you've managed these areas in the past and any challenges you've faced. This shows you're not just familiar with the terms but have real-world experience.
✨Showcase Your Leadership Skills
As a Soft Services Manager, you'll be leading a team. Prepare examples of how you've successfully managed and developed staff in previous roles. Highlight your approach to fostering a positive and inclusive environment, as this aligns with the company's values.
✨Demonstrate Your Problem-Solving Abilities
Think of specific instances where you've had to address issues with suppliers or contracts. Be ready to explain how you tackled these problems and what improvements you implemented. This will show your proactive approach to continuous improvement.
✨Understand Health & Safety Regulations
Familiarise yourself with health and safety requirements relevant to soft services. Be prepared to discuss how you've ensured compliance in your previous roles. This is crucial for the role, and demonstrating your knowledge will set you apart.
