Sports & Entertainment Ticketing Manager in London
Sports & Entertainment Ticketing Manager

Sports & Entertainment Ticketing Manager in London

London Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Source and secure VIP tickets for exclusive global events and experiences.
  • Company: Join Insignia, a leading luxury concierge service with a global presence.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
  • Why this job: Be at the forefront of the sports and entertainment industry, making unforgettable experiences happen.
  • Qualifications: 4-5 years in ticketing or event management with strong industry connections.
  • Other info: Work with a passionate team dedicated to delivering luxury services.

The predicted salary is between 36000 - 60000 ÂŁ per year.

About Insignia

Insignia is the world's leading payment card issuer and award-winning luxury lifestyle concierge service for UHNW clients. We specialise in delivering world‐class travel and experiences, tailored services, and access to the most exclusive events and opportunities worldwide. We have global offices in London, Dubai, Bratislava, Geneva, Malta and Singapore.

Overview

We are seeking a highly connected, resourceful, and experienced Sports & Entertainment Ticketing Manager to join our growing team in London. The ideal candidate will bring an expert‐level understanding of the international ticketing and concierge landscape, with deep‐rooted industry connections and a proven ability to source and secure tickets and VIP access to global events; in particular, global sporting events (football/soccer, tennis, F1, basketball), social and industry events (Ascot, music/film festivals, luxury summits) and entertainment (concerts, theatre, and cultural performances). This is not a client‐facing role but still requires a proactive, responsive, and detail‐oriented individual who can meet high expectations with discretion and efficiency.

Key Responsibilities

  • Source, negotiate, and secure premium tickets and VIP experiences globally across a wide range of events, including:
  • International sporting events (Premier League, Champions League, World's Cup, UEFA, Wimbledon, Roland Garros, US Open, NBA, F1, Olympics, etc.)
  • Live concerts, quintessentially British social events, music/film festivals, charity galas, award shows, theatre productions, luxury summits, and cultural experiences
  • Maintain and grow a robust global network of trusted ticket suppliers, promoters, agencies, sponsors and event organisers.
  • Assist in planning attendance at major global events, including logistics, VIP hospitality, and behind‐the‐scenes access where possible.
  • Provide responsive and professional support to UHNW client requests, anticipating their needs and ensuring expectations are exceeded.
  • Know how to use a CRM system (preferably Microsoft Dynamic 365).
  • Monitor upcoming event calendars, early access opportunities, and ticket release schedules, market trends, and availability windows to anticipate and fulfil client needs proactively.
  • Support and input marketing with a thorough calendar of activities and feed them key information for WhatsApp stories, newsletters, SM.
  • Work closely with the Concierge team to deliver a seamless and integrated luxury service and, from time to time, support the team with other general concierge requests.
  • Required Skills & Experience

    • Minimum 4–5 years' experience in ticketing, entertainment or event management, or sports hospitality, or luxury concierge
    • Proven success in sourcing and securing high‐demand, exclusive VIP access to events efficiently, especially within sports and entertainment
    • Strong industry relationships with global ticket brokers, promoters, and venue operators (stadiums, halls, arenas, event spaces, ballrooms)
    • Strong negotiation and vendor management skills

    Seniority level: Mid‐Senior level

    Employment type: Full‐time

    Job function: Sales, Customer Service, and Business Development

    Industries: Retail Luxury Goods and Jewelry, Events Services, and Sports Teams and Clubs

    Sports & Entertainment Ticketing Manager in London employer: Insignia Group of Companies

    Insignia is an exceptional employer, offering a dynamic work environment in the heart of London, where creativity and resourcefulness are celebrated. With a strong focus on employee growth, we provide opportunities to develop industry connections and expertise in the luxury lifestyle sector, all while enjoying a collaborative culture that values discretion and excellence in service delivery. Join us to be part of a team that not only meets high expectations but also thrives on delivering unforgettable experiences for our UHNW clients.
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    Contact Detail:

    Insignia Group of Companies Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Sports & Entertainment Ticketing Manager in London

    ✨Network Like a Pro

    Get out there and connect with industry folks! Attend events, join online forums, and don’t be shy about reaching out to people on LinkedIn. The more connections we have, the better our chances of landing that dream job.

    ✨Show Off Your Skills

    When you get the chance to chat with potential employers, make sure to highlight your ticketing expertise and any unique experiences you've had. We want them to see how you can bring value to their team right away!

    ✨Be Proactive

    Don’t wait for job openings to pop up; reach out to companies you admire and express your interest. A little initiative can go a long way, and who knows? They might just create a position for us!

    ✨Apply Through Our Website

    Make sure to apply through our website for the best chance at getting noticed. We’ve got a streamlined process that helps us find the right fit, so don’t miss out on that opportunity!

    We think you need these skills to ace Sports & Entertainment Ticketing Manager in London

    Expert-level understanding of international ticketing
    Industry connections in sports and entertainment
    Sourcing and securing tickets
    Negotiation skills
    Vendor management
    Client experience management
    CRM system proficiency (preferably Microsoft Dynamic 365)
    Event planning and logistics
    Proactive problem-solving
    Attention to detail
    Market trend analysis
    Communication skills
    Networking skills
    Ability to anticipate client needs

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV is tailored to the Sports & Entertainment Ticketing Manager role. Highlight your experience in ticketing, event management, and any relevant industry connections. We want to see how your background aligns with our needs!

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for sports and entertainment, and explain why you're the perfect fit for Insignia. Don’t forget to mention any specific events or experiences that relate to the role.

    Showcase Your Network: Since this role requires strong industry connections, make sure to mention your network in your application. We love seeing candidates who can leverage their relationships to secure those exclusive tickets and VIP experiences!

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which we really appreciate!

    How to prepare for a job interview at Insignia Group of Companies

    ✨Know Your Events

    Familiarise yourself with the major global sporting and entertainment events mentioned in the job description. Be prepared to discuss your experience with these events and how you can leverage your connections to secure tickets and VIP access.

    ✨Showcase Your Network

    Highlight your existing relationships with ticket suppliers, promoters, and event organisers. Share specific examples of how you've successfully sourced tickets in the past, demonstrating your resourcefulness and industry knowledge.

    ✨Demonstrate Proactive Client Management

    Prepare to discuss how you anticipate client needs and exceed their expectations. Use examples from your previous roles where you provided exceptional service, especially in high-pressure situations.

    ✨Master the Tech

    Brush up on your CRM skills, particularly with Microsoft Dynamics 365. Be ready to explain how you’ve used technology to manage client requests and streamline ticketing processes in your previous roles.

    Sports & Entertainment Ticketing Manager in London
    Insignia Group of Companies
    Location: London

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