Sports & Entertainment Ticketing Manager in England
Sports & Entertainment Ticketing Manager

Sports & Entertainment Ticketing Manager in England

England Full-Time 50000 - 65000 ÂŁ / year (est.) No home office possible
Insignia Group of Companies

At a Glance

  • Tasks: Source and secure VIP tickets for exclusive global events and experiences.
  • Company: Join Insignia, a leading luxury concierge service for ultra-high-net-worth clients.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
  • Other info: Work in a vibrant team with a focus on luxury service and client satisfaction.
  • Why this job: Be at the forefront of the sports and entertainment industry, making unforgettable experiences happen.
  • Qualifications: 4-5 years in ticketing or event management with strong industry connections.

The predicted salary is between 50000 - 65000 ÂŁ per year.

About Insignia

Insignia is the world’s leading payment card issuer and award-winning luxury lifestyle concierge service for UHNW clients. We specialise in delivering world‑class travel and experiences, tailored services, and access to the most exclusive events and opportunities worldwide. We have global offices in London, Dubai, Bratislava, Geneva, Malta and Singapore.

Overview

We are seeking a highly connected, resourceful, and experienced Sports & Entertainment Ticketing Manager to join our growing team in London. The ideal candidate will bring an expert‑level understanding of the international ticketing and concierge landscape, with deep‑rooted industry connections and a proven ability to source and secure tickets and VIP access to global events; in particular, global sporting events (football/soccer, tennis, F1, basketball), social and industry events (Ascot, music/film festivals, luxury summits) and entertainment (concerts, theatre, and cultural performances). This is not a client‑facing role but still requires a proactive, responsive, and detail‑oriented individual who can meet high expectations with discretion and efficiency.

Key Responsibilities

  • Source, negotiate, and secure premium tickets and VIP experiences globally across a wide range of events, including:
  • International sporting events (Premier League, Champions League, World’s Cup, UEFA, Wimbledon, Roland Garros, US Open, NBA, F1, Olympics, etc.)
  • Live concerts, quintessentially British social events, music/film festivals, charity galas, award shows, theatre productions, luxury summits, and cultural experiences
  • Maintain and grow a robust global network of trusted ticket suppliers, promoters, agencies, sponsors and event organisers.
  • Assist in planning attendance at major global events, including logistics, VIP hospitality, and behind‑the‑scenes access where possible.
  • Client Experience Management: Provide responsive and professional support to UHNW client requests, anticipating their needs and ensuring expectations are exceeded.
  • Know how to use a CRM system (preferably Microsoft Dynamic 365).
  • Monitor upcoming event calendars, early access opportunities, and ticket release schedules, market trends, and availability windows to anticipate and fulfil client needs proactively.
  • Support and input marketing with a thorough calendar of activities and feed them key information for WhatsApp stories, newsletters, SM.
  • Work closely with the Concierge team to deliver a seamless and integrated luxury service and, from time to time, support the team with other general concierge requests.
  • Required Skills & Experience

    • Minimum 4–5 years’ experience in ticketing, entertainment or event management, or sports hospitality, or luxury concierge
    • Proven success in sourcing and securing high‑demand, exclusive VIP access to events efficiently, especially within sports and entertainment
    • Strong industry relationships with global ticket brokers, promoters, and venue operators (stadiums, halls, arenas, event spaces, ballrooms)
    • Strong negotiation and vendor management skills

    Seniority level: Mid‑Senior level

    Employment type: Full‑time

    Job function: Sales, Customer Service, and Business Development

    Industries: Retail Luxury Goods and Jewelry, Events Services, and Sports Teams and Clubs

    Sports & Entertainment Ticketing Manager in England employer: Insignia Group of Companies

    Insignia is an exceptional employer, offering a dynamic work environment in the heart of London where creativity and resourcefulness thrive. With a strong focus on employee growth, we provide opportunities to develop industry connections and expertise in the luxury lifestyle sector, all while enjoying a collaborative culture that values discretion and excellence. Join us to be part of a prestigious team that delivers unparalleled experiences to our UHNW clients, backed by a commitment to innovation and service excellence.
    Insignia Group of Companies

    Contact Detail:

    Insignia Group of Companies Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Sports & Entertainment Ticketing Manager in England

    ✨Network Like a Pro

    Get out there and connect with industry folks! Attend events, join online forums, and don’t be shy about reaching out to people on LinkedIn. The more connections we have, the better our chances of landing that dream job.

    ✨Show Off Your Skills

    When you get the chance to chat with potential employers, make sure to highlight your ticketing expertise and any unique experiences you've had. We want them to see how you can bring value to their team right away!

    ✨Stay Updated on Trends

    Keep an eye on the latest happenings in the sports and entertainment world. Knowing what's trending can give us an edge in conversations and show that we're passionate about the industry.

    ✨Apply Through Our Website

    Don’t forget to apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative.

    We think you need these skills to ace Sports & Entertainment Ticketing Manager in England

    Expert-level understanding of international ticketing
    Industry connections in sports and entertainment
    Sourcing and securing tickets and VIP access
    Negotiation skills
    Vendor management skills
    Client experience management
    CRM system proficiency (preferably Microsoft Dynamic 365)
    Logistics planning for events
    Market trend analysis
    Proactive communication
    Attention to detail
    Event calendar monitoring
    Collaboration with concierge teams

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV is tailored to the Sports & Entertainment Ticketing Manager role. Highlight your experience in ticketing, event management, and any relevant industry connections. We want to see how your background aligns with our needs!

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for sports and entertainment, and explain why you’re the perfect fit for Insignia. Don’t forget to mention any specific events or experiences that relate to the role.

    Show Off Your Connections: Since this role requires strong industry relationships, make sure to mention any key contacts you have in the ticketing or events space. We love seeing how well-connected you are and how that can benefit our team!

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!

    How to prepare for a job interview at Insignia Group of Companies

    ✨Know Your Events

    Make sure you’re well-versed in the major global sporting and entertainment events. Research the latest trends, ticketing challenges, and key players in the industry. This will not only show your passion but also demonstrate your expertise during the interview.

    ✨Network Like a Pro

    Since this role requires strong industry connections, be prepared to discuss your network. Highlight specific relationships with ticket suppliers, promoters, or event organisers. If possible, share anecdotes that showcase how these connections have helped you secure exclusive access in the past.

    ✨Showcase Your Negotiation Skills

    Prepare examples of successful negotiations you've conducted in previous roles. Be ready to discuss your approach to securing high-demand tickets and how you handle challenging situations. This will illustrate your ability to meet high expectations with discretion and efficiency.

    ✨Familiarise Yourself with CRM Systems

    Since knowledge of CRM systems like Microsoft Dynamics 365 is essential, brush up on your skills. Be ready to discuss how you’ve used CRM tools in the past to manage client requests and track ticket availability. This will show that you can hit the ground running.

    Sports & Entertainment Ticketing Manager in England
    Insignia Group of Companies
    Location: England

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