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For Companies At a Glance
- Tasks: Own customer accounts and drive growth through proactive engagement.
- Company: Dynamic sales team in a vibrant London office.
- Benefits: Starting salary of £30,000, with potential for flexibility after 6 months.
- Why this job: Kickstart your career in sales and make a real impact with customers.
- Qualifications: Curiosity, strong communication skills, and a growth-oriented mindset.
- Other info: This role is a launchpad for long-term success in account management.
The predicted salary is between 30000 - 42000 £ per year.
Location: London Office, 2 The Royal Exchange, Bank
Department: Sales / Revenue
Employment Type: Full-time
Starting Salary: £30,000 GBP
About the Role
We are looking for an entry-level Account Manager who wants to build a real career in sales and account ownership. This is not a passive relationship role. You will own retention, expansion, and growth within a portfolio of strategic customers. This role is ideal for someone early in their career who shows initiative, takes ownership, and is willing to have real conversations with customers. This is an in-office role (5 days/week) for the first 6 months. Flexibility may be considered after that, based on performance and team needs.
What You’ll Be Responsible For
- Own a portfolio of customer accounts and act as the primary point of contact
- Manage renewals and protect existing revenue through strong retention
- Proactively identify and drive expansion opportunities within accounts
- Build trusted relationships with multiple stakeholders, including executives
- Lead customer conversations around value, outcomes, and usage
- Address issues early and have direct, honest conversations when needed
- Partner cross-functionally with Sales, Support, and Customer Success
- Treat your accounts like a business you are responsible for growing
What Success Looks Like in the First 12 Months
- Strong gross retention across your book of business
- Growth of assigned strategic accounts through proactive expansion
- Established relationships with key stakeholders and decision-makers
- Internal trust as someone who follows through and takes ownership
How Top Performers Show Up
- Prepared, organised, and accountable
- Proactive, not reactive
- Comfortable asking direct questions and addressing challenges early
- Clear, professional communicators
- Willing to take initiative without waiting for instructions
This Role Is NOT a Fit If You
- Prefer a passive relationship management role
- Avoid uncomfortable or value-based conversations
- Wait to be told what to do
- Are uncomfortable engaging senior or executive stakeholders
- Want a purely reactive, order-taking position
What We’re Looking For
- Coachable, curious, and growth-oriented mindset
- Strong communication and interpersonal skills
- Willingness to take ownership and be accountable
- Comfort with proactive outreach and expansion conversations
- Interest in building a long-term career in sales or account management
- Previous sales or customer-facing experience is helpful but not required. We care more about how you show up than what is on your resume.
Why Join Us
This role is a foundation for long-term success. You will develop skills in account ownership, executive communication, value-based selling, and revenue growth. For the right person, this role is a launchpad, not a landing spot.
Account Manager employer: Insightful Technology
Contact Detail:
Insightful Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to talk about how you can add value to their accounts. Think about specific examples from your past experiences that demonstrate your proactive approach and ability to build relationships.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships before you even apply can give you an edge and make you stand out when it comes to interviews.
✨Tip Number 4
Don’t be shy about following up! After your interview, send a thank-you email expressing your enthusiasm for the role. It shows initiative and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and don’t be afraid to share your passion for sales and account management.
Tailor Your Application: Make sure to customise your application for the Account Manager role. Highlight relevant experiences and skills that align with what we’re looking for, like your proactive approach and ability to build relationships. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experiences and achievements. Avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about StudySmarter and what we stand for.
How to prepare for a job interview at Insightful Technology
✨Know Your Accounts
Before the interview, research the company and its key accounts. Understand their business model, challenges, and how they create value for their customers. This will help you demonstrate your proactive mindset and ability to engage in meaningful conversations.
✨Showcase Your Communication Skills
Prepare to discuss examples of how you've effectively communicated with stakeholders in the past. Whether it's resolving issues or driving expansion, being able to articulate your experiences clearly will show that you're ready for direct conversations with customers.
✨Demonstrate Ownership
Think of instances where you've taken initiative or ownership in previous roles or projects. Be ready to share these stories during the interview to illustrate your accountability and proactive approach, which are crucial for this Account Manager position.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, team dynamics, and company culture. This not only shows your interest but also your willingness to engage in value-based conversations, which is essential for success in this position.
