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For Companies At a Glance
- Tasks: Manage client orders from purchase to delivery while providing top-notch customer service.
- Company: Join a leading retail specialist in Orpington as they expand their business.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a new venture, enhance your skills, and make a real impact on customer satisfaction.
- Qualifications: 2+ years in a Sales Support role with excellent customer service skills required.
- Other info: Great opportunity to collaborate with various teams and build lasting relationships.
The predicted salary is between 24000 - 36000 £ per year.
My client, a leading retail specialist based in Orpington, are looking for a Sales Support Executive join them as they begin a new arm of the business. You will be providing excellent customer service whilst managing orders from purchase to installation.
Role & Responsibilities:
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Oversee client orders from purchase through to successful delivery
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Act as primary point of contact for any queries
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Liaise with all areas of the business internally, to ensure order success
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Update systems frequently to ensure accuracy
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Support the sales team with administrative tasks
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2+ years’ experience in a Sales Support role
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Great customer service experience
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Ability to multitask and build positive relationships with colleagues/clients
Posted by : Maggie Watts
Email : Maggie.Watts@insight-select.com
Sales Support Executive employer: Insight
Contact Detail:
Insight Recruiting Team
Maggie.Watts@insight-select.com
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive
✨Tip Number 1
Familiarize yourself with the retail industry, especially in the area of sales support. Understanding the common challenges and processes will help you stand out during conversations with our team.
✨Tip Number 2
Highlight your customer service skills by preparing examples of how you've successfully managed client queries in the past. This will demonstrate your ability to be the primary point of contact effectively.
✨Tip Number 3
Showcase your multitasking abilities by discussing specific instances where you've juggled multiple responsibilities. This is crucial for managing orders from purchase to installation.
✨Tip Number 4
Research our company culture and values. Being able to align your personal values with ours will make a strong impression and show that you're a great fit for the team.
We think you need these skills to ace Sales Support Executive
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the responsibilities of a Sales Support Executive. Highlight your relevant experience in managing orders and providing customer service.
Tailor Your CV: Customize your CV to emphasize your 2+ years of experience in a Sales Support role. Include specific examples of how you've successfully managed client orders and supported sales teams in the past.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer service skills and ability to multitask. Mention your enthusiasm for the new arm of the business and how you can contribute to its success.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no typos or grammatical errors, as attention to detail is crucial in this role.
How to prepare for a job interview at Insight
✨Showcase Your Customer Service Skills
Since the role emphasizes excellent customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to build positive relationships with clients.
✨Demonstrate Your Multitasking Abilities
The job requires managing multiple tasks simultaneously. During the interview, discuss situations where you effectively juggled various responsibilities and how you prioritized them to ensure successful outcomes.
✨Familiarize Yourself with Order Management Processes
Understanding the order management process from purchase to installation is crucial. Research common practices in sales support roles and be ready to discuss how you would oversee client orders and ensure their success.
✨Prepare Questions for the Interviewer
Engage with the interviewer by preparing thoughtful questions about the company's new business arm and how the Sales Support Executive fits into that vision. This shows your interest in the role and helps you understand the expectations better.
