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- Tasks: Support and manage complex Microsoft Teams Voice solutions in a dynamic environment.
- Company: Join Insight Enterprises, a Fortune 500 leader in tech solutions.
- Benefits: Enjoy competitive pay, flexible work options, and a supportive culture.
- Other info: Opportunity for permanent role based on performance and growth.
- Why this job: Be part of a strategic project that shapes the future of collaboration.
- Qualifications: Experience with Microsoft UC solutions and a passion for technology.
The predicted salary is between 36000 - 60000 £ per year.
Insight Enterprises is a Fortune 500 Solutions Integrator helping organizations accelerate transformation by unlocking the power of people and technology. With a 35‑year foundation in hardware and software supply chain augmenting our deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions to achieve extraordinary results.
Location: UK, Hybrid
Type: Fixed-Term Contract (18–24 Months) with potential for permanent transition
About Insight: Insight is a Fortune 500‑ranked global provider of hardware, software, cloud, and service solutions. We help clients define, architect, implement, and manage technology today while transforming for tomorrow. Our EMEA Services Delivery function delivers professional and managed services across a full range of technology offerings, ensuring a consistent client experience through four Centres of Excellence (COEs):
- Service Design & Delivery – Designing client solutions and managing end‑to‑end engagements.
- Engineering – Driving innovative migrations and implementations for maximum efficiency and performance.
- Customer Operations – Providing high‑quality support across multiple delivery centres.
- Licence Consulting – Delivering optimisation and compliance services for cost efficiency.
Role Purpose: We are looking for a Microsoft UC Engineer to join our EMEA Services Delivery team and play a key role in supporting and managing complex Microsoft Teams Voice solutions. This is an exciting opportunity to work on a strategic transformation project lasting 18–24 months, with the possibility of transitioning to a permanent role based on performance and business needs. You will be responsible for delivering end‑to‑end UC solutions, supporting enterprise‑scale deployments, and ensuring adherence to KPIs, OLAs, SLAs, and SLTs for ticket resolution. Your expertise will help shape the future of collaboration for Insight and its customers.
About Insight Culture: We believe that by giving you the freedom to think big and empower you to reach your full potential, together we will achieve the best outcomes. Along with excellent benefits and a compelling reward package, we offer the opportunity to work in a supportive environment with a high level of autonomy and creativity – there’s a reason our average employee tenure is over 6 years. We strive to display our three core values of Hunger, Heart, and Harmony every day. They represent and drive who we are here at Insight and by doing so we are doing amazing things.
Application Details: Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply. We will endeavour to contact you within five business days, should we feel your profile is a good match for this role. If you do not hear from us within this time, please presume that on this occasion, your application was not successful. A full job description will be provided upon application.
Microsoft Unified Communications Engineer employer: Insight
Contact Detail:
Insight Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Microsoft Unified Communications Engineer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Insight through LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your experience with Microsoft Teams Voice solutions. This will help you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Mock interviews with friends or mentors can help you nail those tricky questions. Focus on how your past experiences align with Insight's core values of Hunger, Heart, and Harmony.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Insight team.
We think you need these skills to ace Microsoft Unified Communications Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Microsoft UC Engineer role. Highlight relevant experience with Microsoft Teams Voice solutions and any specific projects you've worked on that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can help Insight achieve its goals. Don’t forget to mention our core values: Hunger, Heart, and Harmony!
Showcase Your Technical Skills: Since this role involves complex UC solutions, be sure to showcase your technical skills clearly. Mention any certifications or training related to Microsoft technologies that would make you stand out as a candidate.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to review your application and get back to you quickly. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Insight
✨Know Your Tech Inside Out
As a Microsoft UC Engineer, you’ll need to demonstrate your expertise in Microsoft Teams Voice solutions. Brush up on the latest features and best practices, and be ready to discuss how you've implemented these in past roles. This shows you're not just familiar with the tech, but that you can leverage it effectively.
✨Showcase Your Problem-Solving Skills
Insight values efficiency and performance, so prepare to share specific examples of how you've tackled complex issues in previous projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how your contributions led to successful outcomes.
✨Emphasise Team Collaboration
Since this role involves working within a team, highlight your experience in collaborative environments. Discuss how you’ve worked with cross-functional teams to deliver end-to-end solutions, and be sure to mention any tools or methodologies you’ve used to enhance teamwork.
✨Align with Insight's Values
Familiarise yourself with Insight’s core values: Hunger, Heart, and Harmony. Think about how your personal values align with these and be prepared to discuss this during the interview. Showing that you resonate with their culture can set you apart from other candidates.