At a Glance
- Tasks: Support sales teams and manage client orders while ensuring top-notch service.
- Company: Join Insight, a Fortune 500 global IT services provider with a rich history.
- Benefits: Enjoy competitive pay, flexible work options, and a diverse workplace.
- Other info: Great opportunity for career growth in a supportive and inclusive environment.
- Why this job: Be part of a dynamic team that values innovation and client satisfaction.
- Qualifications: Fluent in German and English, with sales experience and strong communication skills.
The predicted salary is between 31500 - 38500 £ per year.
Location: Manchester - 2 days a week in office.
Insight is a Fortune 500-ranked global provider of hardware, software, cloud, and service solutions, providing clients the guidance and expertise needed to define, architect, implement and manage technology today while transforming for tomorrow.
The Client Operations team manages the full client experience from purchase to pay which includes but is not limited to order processing, back-order management, and proactive communication with internal and external clients to assist with inquiries, problem solve matters, and resolve any outstanding issues.
The Inside Sales Associate, a key member of the Client Operations team, provides administrative support to divisional sales teams and works closely with other departments in order to maintain the highest levels of client and teammate satisfaction.
- Respond promptly to all internal and external client queries received in order to optimise sales activities and provide the highest level of service to clients.
- Ensure the Sales teams compliance with Insight’s policies and procedures.
- Communicate directly with Insight’s distributors, and chase and follow-up items as when required to ensure all client orders are shipped in line with requirements.
- Manage internal sales processes including processing orders, contracts, quote generation and the conversion of maintenance renewals.
- Manage online catalogues to ensure pricing and parts are updated and correct in order for clients to view them.
- Occasionally contribute data to sales pitches, requests for information, and requests for proposals under the guidance of the Inside Account Manager and/or Executive Account Manager.
High level of written and spoken English. Fully conversant with Microsoft Office suite (Outlook, Excel, and Word). Previous experience using administration and ordering systems (such as CRM). Articulate, numerate, and able to communicate well at all levels within the organisation and with external clients. Experience of working within a globally diverse environment, showing an understanding of and keen interest in equality, diversity, and inclusion. Ability to understand client needs and collaborate effectively with teammates. Previous working experience gained in a sales environment.
Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation.
Inside Sales Associate - German Speaking employer: Insight
As a local authority in Berkshire, we pride ourselves on being an excellent employer that values community impact and employee development. Our collaborative work culture fosters innovation and inclusivity, providing ample opportunities for professional growth while contributing to meaningful housing projects that enhance the lives of residents. With competitive compensation and a commitment to work-life balance, we offer a rewarding environment for those passionate about making a difference in public service.
