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- Tasks: Support trading floor systems and provide technical assistance to traders and staff.
- Company: Join Insight Enterprises, a Fortune 500 leader in IT solutions with 35 years of expertise.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and learning.
- Why this job: Be part of a team that drives digital transformation and impacts the financial sector.
- Qualifications: Experience in technical support within trading or financial services is essential.
- Other info: Insight values diversity and equality, fostering an inclusive workplace culture.
The predicted salary is between 36000 - 60000 £ per year.
Insight Enterprises is a Fortune 500 Solutions Integrator helping organizations accelerate transformation by unlocking the power of people and technology. We are looking for a Trade Floor Support Technician to work for an established Investment financial management company based in London.
As a Trade Floor Support Technician, you will play a crucial role in ensuring the smooth operation of our trading floor systems and providing technical support to our traders and other staff members. You will be responsible for:
- Ensuring smooth operation of trading floor systems by providing uninterrupted operation of trading systems, including hardware, software, and network infrastructure.
- Providing prompt technical support to traders and staff members on the trading floor, resolving hardware, software, and network issues related to trading applications, market data feeds, and connectivity.
- Monitoring and maintaining the performance and availability of trading floor systems, performing regular maintenance tasks such as software updates, system backups, and security patches.
- Collaborating with IT teams to implement and support trading-related infrastructure, ensuring seamless integration and efficient operation of trading systems.
- Assisting in installing, configuring, and testing trading software and hardware components, working closely with IT teams to ensure successful technology implementation.
- Documenting technical issues, resolutions, and system configurations accurately, maintaining comprehensive records for future reference and effective communication within the team.
Requirements:
- Experience in providing technical support in a trading floor or financial services environment.
- Strong knowledge of trading systems, including order management systems, execution platforms, and market data feeds.
- Proficiency in troubleshooting and resolving hardware, software, and network issues.
- Experience with scripting languages (e.g., Python, PowerShell) and automation tools.
Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation.
Digital and Data Support Technician employer: Insight
Contact Detail:
Insight Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital and Data Support Technician
✨Tip Number 1
Familiarise yourself with the specific trading systems and software used in the financial services industry. Understanding platforms like order management systems and execution platforms will give you a significant edge during interviews.
✨Tip Number 2
Network with professionals already working in trading floor support roles. Attend industry events or join online forums to connect with others in the field, as personal recommendations can often lead to job opportunities.
✨Tip Number 3
Brush up on your scripting skills, particularly in Python and PowerShell. Being able to demonstrate your ability to automate tasks and troubleshoot issues using these languages can set you apart from other candidates.
✨Tip Number 4
Prepare for technical interviews by practising common troubleshooting scenarios related to trading systems. Being able to articulate your thought process and problem-solving skills will show your potential employer that you're ready for the challenges of the role.
We think you need these skills to ace Digital and Data Support Technician
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Trade Floor Support Technician. Familiarise yourself with trading systems, technical support requirements, and the specific skills needed for the role.
Tailor Your CV: Customise your CV to highlight relevant experience in technical support, particularly in trading environments. Emphasise your knowledge of trading systems, troubleshooting skills, and any experience with scripting languages like Python or PowerShell.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and finance. Mention specific experiences where you've successfully resolved technical issues or implemented new technologies, demonstrating how you can contribute to the team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Insight
✨Understand the Trading Environment
Familiarise yourself with the trading floor dynamics and the specific systems used in financial services. Knowing how trading applications, market data feeds, and connectivity work will help you answer questions confidently and demonstrate your relevant experience.
✨Showcase Your Technical Skills
Be prepared to discuss your proficiency in troubleshooting hardware, software, and network issues. Highlight any experience you have with scripting languages like Python or PowerShell, as well as any automation tools you've used, to show that you're technically adept.
✨Emphasise Collaboration
Since the role involves working closely with IT teams, be ready to share examples of how you've successfully collaborated in past roles. Discuss how you’ve contributed to implementing new technologies or resolving technical issues as part of a team.
✨Prepare Questions
Have insightful questions ready to ask about the company's trading systems and their approach to technology implementation. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
