At a Glance
- Tasks: Lead and develop a high-performing team in commercial insurance claims.
- Company: Established insurance organisation with a focus on growth and collaboration.
- Benefits: £50,000 salary, hybrid working, and career development opportunities.
- Other info: Supportive environment with a focus on professional growth.
- Why this job: Make a real impact by enhancing team performance and service delivery.
- Qualifications: Experience in managing teams within commercial insurance claims.
The predicted salary is between 50000 - 50000 £ per year.
An established and growing insurance organisation is seeking an experienced Claims Manager to lead a high-performing Commercial Claims team. This is an excellent opportunity for a people-focused leader with strong commercial insurance claims experience and a passion for developing teams.
Working within a dynamic and collaborative environment, you will take ownership of a team of Claims Handlers and Claims Executives, driving performance, enhancing technical capability, and ensuring exceptional service delivery for clients.
Key Responsibilities- Lead, motivate, and develop a team of Claims Handlers and Claims Executives
- Conduct regular one-to-ones, performance reviews, and development planning
- Drive team performance through effective coaching, mentoring, and leadership
- Oversee day-to-day commercial claims operations, ensuring service excellence
- Implement and support operational strategies, policies, and procedures
- Analyse management information and performance data to identify improvement opportunities
- Work closely with key stakeholders across the business to enhance service delivery and team capability
- Manage escalated client queries and complaints in line with regulatory requirements
- Previous managerial or team leadership experience within the commercial insurance claims market
- A minimum of 3 years' experience leading and developing teams
- Strong commercial insurance claims knowledge and technical expertise
- A proven track record of improving team performance and service delivery
- Excellent communication, coaching, and stakeholder management skills
- Experience using management information and reporting data to drive decision-making
- Cert CII qualification (or currently working towards it) would be advantageous
- Salary of £50,000
- Hybrid working arrangement (2 days office, 3 days home)
- Opportunity to lead an established and successful commercial claims team
- Career development within a growing and respected insurance business
- Supportive and collaborative working environment
Claims Manager in Worcester employer: Insight Select
Join a respected and growing insurance organisation in Birmingham, where you will thrive in a supportive and collaborative environment. As a Claims Manager, you will not only lead a high-performing team but also benefit from a hybrid working model that promotes work-life balance, alongside ample opportunities for career development and personal growth within the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Manager in Worcester
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know about opportunities at companies like the one you're eyeing. A friendly chat can sometimes lead to a referral, which is gold dust in the job market.
✨Tip Number 2
Prepare for interviews by practising common questions related to claims management. Think about your past experiences and how they align with the role. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to discuss how you've motivated teams and improved performance in previous roles. Remember, they want to see that you can drive results while keeping the team engaged and happy!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Claims Manager in Worcester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Manager role. Highlight your experience in leading teams and your commercial insurance claims knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for developing teams and improving performance. Let us know why you're excited about this opportunity at StudySmarter.
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your leadership and coaching abilities. We love numbers, so if you can quantify your successes, even better!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Insight Select
✨Know Your Claims Inside Out
Make sure you brush up on your commercial insurance claims knowledge. Be ready to discuss specific cases you've managed and how you improved team performance. This shows you're not just familiar with the theory but have practical experience too.
✨Showcase Your Leadership Style
Prepare examples of how you've led and developed teams in the past. Think about your coaching techniques and how you've motivated your team to achieve their goals. This will demonstrate your people-focused approach, which is key for this role.
✨Be Data Savvy
Since the role involves analysing management information, be prepared to discuss how you've used data to drive decisions in previous positions. Bring examples of how you've identified improvement opportunities through performance data.
✨Engage with Stakeholders
Think about your experience working with different stakeholders. Prepare to share how you've enhanced service delivery by collaborating with others. This will highlight your communication skills and ability to manage client queries effectively.
