At a Glance
- Tasks: Lead and develop a high-performing team in commercial insurance claims.
- Company: Established insurance organisation with a focus on growth and collaboration.
- Benefits: Competitive salary, hybrid working, and career development opportunities.
- Other info: Supportive environment with a focus on professional growth.
- Why this job: Make a real impact by enhancing team performance and service delivery.
- Qualifications: Experience in managing teams within commercial insurance claims.
The predicted salary is between 50000 - 50000 £ per year.
An established and growing insurance organisation is seeking an experienced Claims Manager to lead a high-performing Commercial Claims team. This is an excellent opportunity for a people-focused leader with strong commercial insurance claims experience and a passion for developing teams. Working within a dynamic and collaborative environment, you will take ownership of a team of Claims Handlers and Claims Executives, driving performance, enhancing technical capability, and ensuring exceptional service delivery for clients.
Key Responsibilities
- Lead, motivate, and develop a team of Claims Handlers and Claims Executives
- Conduct regular one-to-ones, performance reviews, and development planning
- Drive team performance through effective coaching, mentoring, and leadership
- Oversee day-to-day commercial claims operations, ensuring service excellence
- Implement and support operational strategies, policies, and procedures
- Analyse management information and performance data to identify improvement opportunities
- Work closely with key stakeholders across the business to enhance service delivery and team capability
- Manage escalated client queries and complaints in line with regulatory requirements
About You
- Previous managerial or team leadership experience within the commercial insurance claims market
- A minimum of 3 years' experience leading and developing teams
- Strong commercial insurance claims knowledge and technical expertise
- A proven track record of improving team performance and service delivery
- Excellent communication, coaching, and stakeholder management skills
- Experience using management information and reporting data to drive decision-making
- Cert CII qualification (or currently working towards it) would be advantageous
What's on Offer?
- Salary of £50,000
- Hybrid working arrangement (2 days office, 3 days home)
- Opportunity to lead an established and successful commercial claims team
- Career development within a growing and respected insurance business
- Supportive and collaborative working environment
Claims Manager in Warrington employer: Insight Select
Join a respected and growing insurance organisation in Birmingham, where you will thrive in a supportive and collaborative environment. As a Claims Manager, you will not only lead a high-performing team but also benefit from a hybrid working arrangement that promotes work-life balance, alongside ample opportunities for career development and personal growth within the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Manager in Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who know about claims management. A friendly chat can lead to insider info on job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to team leadership and performance improvement. We recommend using the STAR method to structure your answers – it’ll help you showcase your experience effectively.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Claims Manager role! We’re always on the lookout for passionate leaders like you, and applying directly can give you an edge.
We think you need these skills to ace Claims Manager in Warrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your managerial experience and any specific achievements in commercial insurance claims to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about leading teams in the insurance sector. Share examples of how you've motivated teams and improved performance – we love a good story!
Showcase Your Communication Skills:Since communication is key in this role, ensure your application is clear and concise. Use professional language but let your personality shine through – we want to get to know you!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Insight Select
✨Know Your Claims Inside Out
Make sure you brush up on your commercial insurance claims knowledge. Be ready to discuss specific cases you've managed and how you improved team performance. This shows you're not just experienced but also passionate about the field.
✨Showcase Your Leadership Style
Prepare examples of how you've led and developed teams in the past. Think about your coaching techniques and how you've motivated your team to achieve their best. This is your chance to demonstrate that people-focused leadership style they’re looking for.
✨Be Data Savvy
Familiarise yourself with management information and performance data relevant to claims operations. Be prepared to discuss how you've used data to drive decisions and improve service delivery. This will highlight your analytical skills and strategic thinking.
✨Engage with Stakeholders
Think about your experience working with different stakeholders. Prepare to share how you've collaborated with others to enhance service delivery. This will show that you understand the importance of teamwork and communication in a dynamic environment.
