At a Glance
- Tasks: Lead and develop a high-performing team in commercial insurance claims.
- Company: Established insurance organisation with a focus on growth and collaboration.
- Benefits: Competitive salary, hybrid working, and career development opportunities.
- Other info: Supportive environment with a focus on professional growth.
- Why this job: Make a real impact by enhancing team performance and service delivery.
- Qualifications: Experience in managing teams within commercial insurance claims.
The predicted salary is between 50000 - 50000 £ per year.
An established and growing insurance organisation is seeking an experienced Claims Manager to lead a high-performing Commercial Claims team. This is an excellent opportunity for a people-focused leader with strong commercial insurance claims experience and a passion for developing teams. Working within a dynamic and collaborative environment, you will take ownership of a team of Claims Handlers and Claims Executives, driving performance, enhancing technical capability, and ensuring exceptional service delivery for clients.
Key Responsibilities
- Lead, motivate, and develop a team of Claims Handlers and Claims Executives
- Conduct regular one-to-ones, performance reviews, and development planning
- Drive team performance through effective coaching, mentoring, and leadership
- Oversee day-to-day commercial claims operations, ensuring service excellence
- Implement and support operational strategies, policies, and procedures
- Analyse management information and performance data to identify improvement opportunities
- Work closely with key stakeholders across the business to enhance service delivery and team capability
- Manage escalated client queries and complaints in line with regulatory requirements
About You
- Previous managerial or team leadership experience within the commercial insurance claims market
- A minimum of 3 years' experience leading and developing teams
- Strong commercial insurance claims knowledge and technical expertise
- A proven track record of improving team performance and service delivery
- Excellent communication, coaching, and stakeholder management skills
- Experience using management information and reporting data to drive decision-making
- Cert CII qualification (or currently working towards it) would be advantageous
What's on Offer?
- Salary of £50,000
- Hybrid working arrangement (2 days office, 3 days home)
- Opportunity to lead an established and successful commercial claims team
- Career development within a growing and respected insurance business
- Supportive and collaborative working environment
Claims Manager in Portsmouth employer: Insight Select
Join a respected and growing insurance organisation in Birmingham, where you will thrive in a supportive and collaborative environment. As a Claims Manager, you will not only lead a high-performing team but also benefit from a hybrid working arrangement that promotes work-life balance, alongside ample opportunities for career development and personal growth within the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Manager in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know about opportunities at companies like ours. A friendly chat can sometimes lead to a job offer before it even hits the job boards.
✨Tip Number 2
Prepare for interviews by researching common questions for Claims Managers. We want to see how you handle real-life scenarios, so think of examples from your past experiences that showcase your leadership and problem-solving skills.
✨Tip Number 3
Show off your passion for team development! During interviews, share how you've motivated and improved your teams in previous roles. We love hearing about your coaching techniques and how you've driven performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for candidates who are genuinely interested in joining our dynamic team.
We think you need these skills to ace Claims Manager in Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your managerial experience and any specific achievements in commercial insurance claims to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about leading teams and how your background aligns with our needs. Keep it engaging and personal – we want to get to know you!
Showcase Your Leadership Style:In your application, give us a glimpse of your leadership style. Share examples of how you've motivated teams or improved performance in previous roles. We love to see how you can inspire others!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Insight Select
✨Know Your Claims Inside Out
Make sure you brush up on your commercial insurance claims knowledge. Be ready to discuss specific cases you've handled and how you improved team performance. This shows you're not just experienced but also passionate about the field.
✨Showcase Your Leadership Style
Prepare examples of how you've led and developed teams in the past. Think about your coaching techniques and how you've motivated your team to achieve their best. This is your chance to demonstrate that people-focused leadership we’re looking for.
✨Be Data Savvy
Familiarise yourself with management information and performance data. Be prepared to discuss how you've used data to drive decision-making and improve service delivery. This will highlight your analytical skills and strategic thinking.
✨Engage with Stakeholders
Think about your experience working with key stakeholders. Prepare to share how you've enhanced service delivery through collaboration. This will show that you understand the importance of communication and relationship-building in a managerial role.
