At a Glance
- Tasks: Welcome customers and ensure they have an exceptional experience in a busy office environment.
- Company: Premium office centre in the heart of Manchester with a supportive team culture.
- Benefits: Salary of £28,000, Monday to Friday hours, excellent training, and career development opportunities.
- Other info: Dynamic role with varied tasks and genuine opportunities for career growth.
- Why this job: Make a real impact by delivering first-class customer service every day.
- Qualifications: Experience in customer service or hospitality, strong communication skills, and a positive attitude.
The predicted salary is between 28000 - 28000 £ per year.
I'm currently recruiting for a Customer Services Representative to join a premium office environment in the heart of Manchester. This is an excellent opportunity for someone with a background in customer service, hospitality, reception or office administration who enjoys working with people and delivering a first-class customer experience.
The Role
As the face of the business, you’ll be responsible for ensuring customers and visitors receive an exceptional experience from the moment they arrive. You’ll also support the smooth day-to-day running of a busy business centre, working closely with colleagues to provide outstanding service.
Key Responsibilities
- Welcoming customers and visitors, providing a professional front-of-house service
- Managing reception duties and a busy switchboard
- Preparing meeting rooms and ensuring facilities are maintained to a high standard
- Supporting customer move-ins, move-outs and office set-ups
- Completing general administration, filing and reporting
- Carrying out daily building and housekeeping checks
- Ordering office supplies and maintaining communal areas
- Assisting with conference room bookings and AV equipment
- Supporting basic IT and telephony set-ups for customers
- Helping with centre tours and identifying opportunities to promote services where appropriate
About You
We’re looking for someone who is friendly, organised and passionate about delivering excellent customer service. You’ll ideally have:
- Previous experience in customer service, reception, hospitality or office administration
- Excellent communication and interpersonal skills
- A professional and confident telephone manner
- Strong organisational skills with the ability to multitask
- Good IT skills, including Microsoft Office
- A positive, proactive attitude and willingness to learn
- The confidence to build relationships with customers and colleagues at all levels
What’s on Offer?
- Salary of £28,000
- Monday to Friday working hours
- Excellent training and development
- A varied, customer-facing role
- Supportive team environment
- Genuine opportunities to develop your career
If you’re looking for your next customer service opportunity in Manchester and enjoy working in a professional, fast-paced environment, apply today or get in touch for a confidential chat.
Front Desk Receptionist in Manchester employer: Insight Select
Join a dynamic and supportive team in the heart of Manchester, where your role as a Front Desk Receptionist will be pivotal in delivering exceptional customer experiences. With a competitive salary of £28,000, excellent training and development opportunities, and a vibrant work culture that values collaboration and growth, this is an ideal environment for those looking to make a meaningful impact in their career. Embrace the chance to thrive in a varied role within a premium office setting, where no two days are the same.
